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  1. #51
    Active Member Seattle's Avatar
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    Default Speaker popping/crackling resolution

    I'm copy/pasting the resolution I just posted in another discussion for the crackling/popping audio system flaws which includes a photo of the part in the other thread.

    After my '18 Spyder F3L spending nearly the past four months at the dealer, my Spyder’s audio system is mostly fixed. I'll explain in more detail below.

    For any 2018 (and possibly some 2019) Spyder owners who are affected and seeking a resolution for this audio system flaw here’s how this was resolved.

    BRP finally authorised and shipped to my dealer a new amplifier and an EMI (electro magnetic interference) ferrite filter. My service tech clamped the EMI ferrite filter onto the amp’s wire “A” which is the main power and ground wire leading into the new amp. This prevents the power and ground wire from leaking any electrical interference out of the amplifier and to the adjacent speaker output wire “B”. Not once did the speakers emit any crackling on the 100 mile ride home from the dealer last Friday. That's finally fixed!

    This was a two year battle for me against BRP who refused to address the issue no matter the list of facts I had presented. BRP stated to me this was normal design since all 2018 Spyder models perform similarly. I can attest to this fact with the four brand new 2018 RTL loaners I had which also produced the identical crackling noise. Some of the owners here in the forums have corroborated they've heard this also within their own machines. However, BRP also stated that the 2019 Spyders were no different than the 2018 year models aside from some trim and colour changes. Yet the one brand new F3L I took out for a test drive didn’t produce any crackling noise but still suffered from low volume output. Unfortunately, the latter is still present from my Spyder.

    Anyhow, I’m truly grateful my dealer team was empathetic to my plight. They fought on my behalf (not without me being annoyingly but diplomatically persistent) for these past two years to get this audio system flaw mostly resolved. They made sure I could continue enjoy riding while I was without my Spyder by supplying me with four brand new Spyder RTL's for use. That showed me they truly care about their customers not only being happy but will go to bat for them as well.
    “Be who you are and say what you feel
    because those who mind don't matter and
    those who matter don't mind.”
    ... Dr. Suess

    (\__/)
    (='.'=)
    (")_(")

    2018 F3 Limited - 10th Anniversary Ed , Trickle charger, Gerbing heated clothing Black/Gold

  2. #52
    Very Active Member Freddy's Avatar
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    Default

    Just another sad case of not getting what you paid for.
    The best substitute for brains & knowledge is....................silence.

  3. #53
    Very Active Member Revalden's Avatar
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    Check ALL the speaker wires to see if the terminals are on the correct polarity's.
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  4. #54
    Active Member Seattle's Avatar
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    Default

    This was one of the first a long list of things the dealer had performed. It wasn’t the culprit. However, I did share an updated post of the solution to resolve this for any other Spyder owners who are unable to find any resolution themselves.

    Quote Originally Posted by Revalden View Post
    Check ALL the speaker wires to see if the terminals are on the correct polarity's.
    “Be who you are and say what you feel
    because those who mind don't matter and
    those who matter don't mind.”
    ... Dr. Suess

    (\__/)
    (='.'=)
    (")_(")

    2018 F3 Limited - 10th Anniversary Ed , Trickle charger, Gerbing heated clothing Black/Gold

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