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  1. #1
    Active Member Rattlebars's Avatar
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    Default F3 Signature Light, Nice, but don't buy!

    Last March when I got my F3-t, I bought a Signature Light and liked it. Very visible. It was $175.00 with tax. Last in July, half of it burned out. No warranty apparently. Dealer says "Tough luck, bulbs are a 'wear item' so too bad." Yup I 'rented' the light for $10 a month. BRP and especially Johnny K in Niles Ohio suck as warranty replacements go. PS - Avoid Johnny K's in Niles Ohio. It's not just me. They don't care about their customers and nobody will even look at you when you walk in. You can stand at the parts counter for days.....

  2. #2
    Very Active Member jcthorne's Avatar
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    Contact BRP directly. LED are not bulbs and are not wear items. Rear tail lights with built in LED are covered for instance. Dealer installed BRP accessories carry the same warranty as the bike they are on. IE they are a part of the bike. I have seen these covered in the past. Your dealer is the problem.

    Blue Flame Spyder F3-S

  3. #3
    Very Active Member Bfromla's Avatar
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    Quote Originally Posted by jcthorne View Post
    Contact BRP directly. LED are not bulbs and are not wear items. Rear tail lights with built in LED are covered for instance. Dealer installed BRP accessories carry the same warranty as the bike they are on. IE they are a part of the bike. I have seen these covered in the past. Your dealer is the problem.
    But have had good reports about Jonny K in Warren & Lodi maybe they can be more helpful & try to redeem the name

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  4. #4
    Consumer Advocate akspyderman's Avatar
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    See what BRP says about it. The above advice is good.

    Currently Owned: 2011 RT A&C SE5 (magnesium), 2014 RTS-SE6 (yellow), 2015 Vulcan 900 LTD

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) Pictures of 2008 and 2009 Spyders are in Alaska Albums 2009 and 2010.
    5 Spyders, 10 years, 145,375 miles


  5. #5
    Very Active Member hypurone's Avatar
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    Quote Originally Posted by Rattlebars View Post
    Last March when I got my F3-t, I bought a Signature Light and liked it. Very visible. It was $175.00 with tax. Last in July, half of it burned out. No warranty apparently. Dealer says "Tough luck, bulbs are a 'wear item' so too bad." Yup I 'rented' the light for $10 a month. BRP and especially Johnny K in Niles Ohio suck as warranty replacements go. PS - Avoid Johnny K's in Niles Ohio. It's not just me. They don't care about their customers and nobody will even look at you when you walk in. You can stand at the parts counter for days.....
    Def not the norm for this light. Mine is 2 years old now and still going strong.... And as others have stated, it is an LED not an incandescent setup. It only looks like it is because the light is diffused by the opaque cover.

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  6. #6
    Active Member Rattlebars's Avatar
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    I installed it myself, but will try again.. Problem is, the person in parts and also service got the deer in the headlights look when I mentioned the signature light. "What's that??" I explained that it's not a bub but an LED. "Still... a wear item) Thus far, with the exception of Ben in parts who I have known for years, I have been less than impressed by anyone there in Niles. Where is Johnny K's in Warren?

    Quote Originally Posted by Bfromla View Post
    But have had good reports about Jonny K in Warren & Lodi maybe they can be more helpful & try to redeem the name
    Last edited by Rattlebars; 09-17-2018 at 01:07 PM.

  7. #7
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    Default light

    mine did same thing dealer replaced it i also installed my self

  8. #8
    Active Member Rattlebars's Avatar
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    Quote Originally Posted by fatboy View Post
    mine did same thing dealer replaced it i also installed my self
    I called but no joy - yet. I will work my way up the food chain in a day or two.

  9. #9
    Very Active Member Snowbelt Spyder's Avatar
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    Quote Originally Posted by Rattlebars View Post
    Thus far, with the exception of Ben in parts who I have known for years, I have been less than impressed by anyone there in Niles. Where is Johnny K's in Warren?
    Warren and Niles is the same store. It is basically on the outskirts of both as you know, but the official address is Niles, now. And yes, Ben is one of the good ones. Most of the other good ones went on to greener pastures.
    Last edited by Snowbelt Spyder; 09-18-2018 at 09:25 PM.


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  10. #10
    Very Active Member Firefly's Avatar
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    Quote Originally Posted by Rattlebars View Post
    Last March when I got my F3-t, I bought a Signature Light and liked it. Very visible. It was $175.00 with tax. Last in July, half of it burned out. No warranty apparently. Dealer says "Tough luck, bulbs are a 'wear item' so too bad." Yup I 'rented' the light for $10 a month. BRP and especially Johnny K in Niles Ohio suck as warranty replacements go. PS - Avoid Johnny K's in Niles Ohio. It's not just me. They don't care about their customers and nobody will even look at you when you walk in. You can stand at the parts counter for days.....
    1/2 of mine went dead as well.

    Fully covered and replaced under warrantee.

    Spyder #1 - 2008 GS SM5 Premier Edition #1977. RIP after 80,000 miles.
    Spyder #2 - 2012 RT SM5. Traded in after 24,000 miles.
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    Spyder #4 - 2017 F3 SM6. Too good of a deal to pass up!

  11. #11
    Active Member OkieDoc's Avatar
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    So basically the problem is not really with the Signature Light, but with your dealer. I've had mine for over a year and a half with no problem. I did have a Spyderpops LED rear light kit that one side shorted out after about 6 months and he sent me a replacement quickly at no charge.
    If only BRP and dealers had that level of customer service...
    2017 F3-T SM6, Intense Pearl Red, SpyderPops Run/Turn/Brake, Baja Ron Sway Bar and Skid Plate, 21 Inch Tinted F4, Signature Light, Tricled LED Headlights Yokohoma S-Drive, Ultimate Tall Boy.

  12. #12
    Active Member Rattlebars's Avatar
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    Bump. After trying to get Johnny K's in Niles Ohio to replace this defective set of LEDs known as a signature light, they won't do a thing. Apparently Signature lights are not worth the money spent and definitely Jonny K's in Niles is a bad dealership. I bought an extended warranty that was supposed to cover this stuff but doesn't, and they won't return my calls. I've heard bad words about this dealership in the past. I paid $150 or more for this light, so I "rented" a good light for $10 a month until it went bad. The final word today 4-12-18 is tough luck.

    Don't buy a BRP signature light and don't go to Johnny K's in Niles. The employee turn over is horrendous there.

  13. #13
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    Have you tried to contact BRP?

  14. #14
    Very Active Member KX5062's Avatar
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    Yeah, I too would suggest contacting BRP customer service directly. LED lights, no bulbs, should theoretically last for many MANY years of use. It's likely a short in the board, which means it's defective and is definitely not a wear item. Do a little research on LED lighting boards, so when you call you can sound educated on the topic and they can't buffalo you about it, if they try.
    2014 RT SE6

    Previously 2008 GS SM5



  15. #15
    Still a SpyderLover Bob Denman's Avatar
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    Sorry to hear that you found a "Clunker" of a Dealership.
    Don't walk: RUN to a different dealer, and good luck!
    Help is on the way. Until then...

  16. #16
    Very Active Member JayBros's Avatar
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    Contct BRP Care directly at http://brp.care@brp.com, explain the complete situation and ask for assistance.
    Artillery lends dignity to what would
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  17. #17
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    I had a signature light installed on my new R3 Limited when I purchased it and half of it burned out 2 months later. Took it to the dealer and he replaced it at no charge and it has worked since then. I don't know how long it will last but the dealer said it was covered by the warrantee.

  18. #18
    Active Member Rattlebars's Avatar
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    Quote Originally Posted by KX5062 View Post
    Yeah, I too would suggest contacting BRP customer service directly. LED lights, no bulbs, should theoretically last for many MANY years of use. It's likely a short in the board, which means it's defective and is definitely not a wear item. Do a little research on LED lighting boards, so when you call you can sound educated on the topic and they can't buffalo you about it, if they try.
    Sorry, but you assume that I'm not edumacated enough. I build my own custom LED boards. It's the customer service people who seem trained to say no regardless of how much you try to edumacate 'em. The brain trust is their problem.

    >CLICK ME<

    Quote Originally Posted by Bob Denman View Post
    Sorry to hear that you found a "Clunker" of a Dealership.
    Don't walk: RUN to a different dealer, and good luck!
    They are not very populous here in these areas (or other areas). A ride to the next one is a good long haul.

  19. #19
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    Quote Originally Posted by Rattlebars View Post
    Last March when I got my F3-t, I bought a Signature Light and liked it. Very visible. It was $175.00 with tax. Last in July, half of it burned out. No warranty apparently. Dealer says "Tough luck, bulbs are a 'wear item' so too bad." Yup I 'rented' the light for $10 a month. BRP and especially Johnny K in Niles Ohio suck as warranty replacements go. PS - Avoid Johnny K's in Niles Ohio. It's not just me. They don't care about their customers and nobody will even look at you when you walk in. You can stand at the parts counter for days.....
    On the other side of the coin, I bought a Tricled set of fog lights for my F3-S. After about a week, one of them began to dim or blink out intermittently. So I contacted them, sending a picture of what the light was doing (it was dimmer than the other at that time), and they sent me a replacement light lickety-split, no hassle at all. I'm very pleased with them.

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