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  1. #1
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    Question How do i find dealers that have master and certified technicians

    Is there some sort of list or something.
    Last edited by kevin_from_ny; 08-03-2018 at 01:45 AM.

  2. #2
    Very Active Member Bfromla's Avatar
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    BRP. Does not list by the technicians but general over all ratings as they see fit
    so look for dealers that are certified platinum, gold, & so on. That will narrow it down then a call for verification just to help make comfortable if you like. When you do find one stick with them , make friends & please share who they are, too many have lost customer service standards that we need

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  3. #3
    Very Active Member ARtraveler's Avatar
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    Unfortunately, they come & go as through a revolving door. Todays master technician may be replaced by a grease monkey on the next visit. It's a bit like a game of Russian roulette.

    A dealer that sells less than a dozen units a year is going to be hard pressed keeping a good certified BRP tech on board--IMO of course.

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  4. #4
    Very Active Member sealfloorboards's Avatar
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    To a dealer that knows the value of good customer service, a highly trained tech is worth his weight in gold. Sure they make very good money, but their work justifies their wages and more.
    Ride in comfort,
    John

  5. #5
    Very Active Member PMK's Avatar
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    I beleive years ago this topic was brought up. Seem to recall, the technician ratings and service ratings were only a portion of the dealerships rating. Seemed others mentioned the formula also hinged a lot on how many Spyders the dealership sold.

    I would also toss into the mix, that while there are some very good dealers, no doubt very bad dealers, there are some non dealer shops that uphold a very good customer service level. If those are available as an option for you, they are often worth considering.

  6. #6
    Very Active Member Flanker's Avatar
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    Definitely have to agree with the others who say good dealers/service can be a crap shoot.

    Generally, if after a fair bit of conversation with any dealership's sales/service staff; you're convinced you know more than they do about their product/field ..........................it's time to hit the door and not look back!

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  7. #7
    Active Member Big Juice's Avatar
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    Quote Originally Posted by kevin_from_ny View Post
    Is there some sort of list or something.
    This may or may not help.........
    https://www.facebook.com/search/str/...eywords_search

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