Ever since getting my Spyder earlier this year, I experience pain and cramping in my left hip when ryding. (I have some arthritis in that hip....) I've tried a number of adjustments and products to deal with it and, while they helped a bit, the problem persists. So, I'm considering ordering a Russell Daylong custom seat during the "off-season" (non-ryding) season this winter.

I contacted Russell Daylong and was told the following about whether they could address my specific issue:

The design of the stock seat is higher in the middle and lower on the sides.
This tends to separate/pull your hip bones apart causing pain over time. Our
seats are opposite that. Higher on the sides, lower in the middle. They are
designed to lift up on the outer part of your butt and take the weight off the
bones in the middle. The design should definitely solve your issue.

I'm not sure whether this analysis makes sense and whether that last sentence is just marketing hype in hopes of making a sale.

So, I'm seeking honest feedback (both positive and negative) from those of you who have ordered one of these seats:

1. What was the reason you bought one? (ie - what problem did you hope it would address?)
2. Did it resolve your problem to the extent that you hoped for?, and
3. If it DID NOT work out for you -- what did you do about getting another seat for your Spyder (since it was sacrificed to be modified by Russell)?
4. Any other issues to think about?

Thanks!