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Type: Posts; User: BRPcare

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  1. Hey MBOZ, thanks for your message. We are sorry...

    Hey MBOZ, thanks for your message. We are sorry to hear of your concerns with your 2013 STS. Could you please send us an email to brp.care@brp.com or call us at 1-888-272-9222, we would like to hear...
  2. Replies
    24
    Views
    8,458

    Hi Extremebob, Good to hear no one was...

    Hi Extremebob,

    Good to hear no one was injured, and that you are okay.
    This incident sounds like something worth looking into.

    Would you be able to e-mail brp.care@brp.com with your contact...
  3. Thread: BRP Warranty

    by BRPcare
    Replies
    5
    Views
    1,767

    Hey Rickjfl. We are sorry to learn of the...

    Hey Rickjfl.

    We are sorry to learn of the concern you have been experiencing with regards to your 2017 Can-Am Spyder RT.

    We would like to take a look into your case to see if there is anything...
  4. Thread: Frightening

    by BRPcare
    Replies
    90
    Views
    20,349

    Good day Treva, Thank you for the update. We...

    Good day Treva,

    Thank you for the update. We are sorry to hear about the delay in getting the requested part to the dealership.

    We would like to see if there is anything we can do to assist....
  5. Thread: Frightening

    by BRPcare
    Replies
    90
    Views
    20,349

    Hey Treva, Thanks for reaching out. We are...

    Hey Treva,

    Thanks for reaching out.

    We are very sorry to hear that this has happened to your wife and words cannot express just how happy we are that nobody was hurt.

    At this time, we urge...
  6. Replies
    68
    Views
    15,111

    Hello, If you are experiencing concerns with...

    Hello,

    If you are experiencing concerns with your BRP connect, we invite you to email us at brp.care@brp.com or call us at 1-888-272-9222. We would be happy to look into it and see what we can do...
  7. Replies
    15
    Views
    2,922

    Hey JDTOLLAND. We are very sorry to hear this....

    Hey JDTOLLAND.

    We are very sorry to hear this.

    Could you kindly send us an email to brp.care@brp.com or, you can call us directly at 1-888-272-9222 and we will be happy to take a look at your...
  8. Hey Silversurfer1. We are very sorry to hear...

    Hey Silversurfer1.

    We are very sorry to hear that you have been experiencing these concerns with your new Spyder.

    Your dealer would be the best placed person to assist you with your specific...
  9. Replies
    22
    Views
    4,295

    Hey JKMSPYDER. We are sorry to hear that you...

    Hey JKMSPYDER.

    We are sorry to hear that you have not yet received your BEST card.

    Could you kindly send us an email to brp.care@brp.com or give us a call at 1-888-272-9222. Please be sure to...
  10. Replies
    26
    Views
    6,428

    Hey frj322, You can wait for your first...

    Hey frj322,

    You can wait for your first service if you wish. We recommend you to talk about it with your dealership and to contact us as well if you want us to look into this concern with you....
  11. Replies
    26
    Views
    6,428

    Hello MakoShark2, We are sorry to hear about...

    Hello MakoShark2,

    We are sorry to hear about the concerns you had with your seat. We would like to look into this with you. Please send us an email to brp.care@brp.com or give us a call at...
  12. Thread: limp home

    by BRPcare
    Replies
    13
    Views
    2,562

    Hey Mike1952, We are sorry to hear about the...

    Hey Mike1952,

    We are sorry to hear about the concerns of your 2017 Can-Am. As it doesn't seem right, we recommend you to contact your local dealership as soon as possible. They will be able to...
  13. Replies
    43
    Views
    10,845

    Hello @SpdrDvr, We hear you loud and clear....

    Hello @SpdrDvr, We hear you loud and clear. Please send us an email to brp.care@brp.com, we want to hear your story and investigate further. Looking forward to hearing from you. Thanks
  14. Replies
    30
    Views
    5,788

    Hello @Spyderman12, We are sorry to learn that...

    Hello @Spyderman12, We are sorry to learn that you have experienced multiple concerns. As @jtonga stated, please contact us at brp.care@brp.com or by calling us at 1-888-272-9222, we would like to...
  15. Replies
    23
    Views
    6,559

    Hello @amkkrat, We are sorry to hear that you are...

    Hello @amkkrat, We are sorry to hear that you are unable to hear your gps giving the instructions. If you should require further assistance, don't hesitate to reach out out to via email at...
  16. Replies
    12
    Views
    1,973

    Hello @nethfel, Please send us an email to...

    Hello @nethfel, Please send us an email to brp.care@brp.com, we would be happy to investigate this for you and see if your Spyder is able to get an update. Thanks, Stephanie - BRPcare
  17. Replies
    17
    Views
    7,188

    Hi Pallidus Aranea, We are truly sorry for...

    Hi Pallidus Aranea,

    We are truly sorry for your unfortunate experience.
    At BRPcare your satisfaction matters and we apologize for the delay you've been experiencing.
    If you wish to received...
  18. Replies
    32
    Views
    5,070

    Hello We're sorry to hear of your concerns. ...

    Hello

    We're sorry to hear of your concerns.

    You may purchase a windshield lifting arm repair kit via a certified dealer. The part you will need to order is: 705013108.

    If you need help...
  19. Hi Ride2GetHigh, Thank you for sharing your...

    Hi Ride2GetHigh,

    Thank you for sharing your concerns with us!

    We will most definitely forward your comments to the appropriate department for consideration.

    Regarding your comment #3;
    ...
  20. Replies
    1,099
    Views
    310,082

    Sticky: Hi there, We're sorry your having concerns...

    Hi there,

    We're sorry your having concerns with your Spyder!

    Please definitely get in touch with your dealer. If you need to locate one near you, please do so in utilizing the following link...
  21. Replies
    8
    Views
    1,651

    Hi there, If you need any technical...

    Hi there,

    If you need any technical assistance, please do not hesitate to get in touch with our certified dealers.

    You may locate a dealer near you on our website by selecting your country,...
  22. Replies
    48
    Views
    7,026

    Hi there, Here are a few dealers near Wildood:...

    Hi there,

    Here are a few dealers near Wildood:

    SEMINOLE POWERSPORTS NORTH
    15821 U.S. HWY 441, EUSTIS, FL, 32726-6557, US
    352-357-1607
  23. Hi there! If you need help, you can always...

    Hi there!

    If you need help, you can always reach out to our certified dealer for technical support. You may locate a dealer near you at the following link:
    ...
  24. @taxmyzer If you'd like us to help with this...

    @taxmyzer If you'd like us to help with this matter, please send us an email at brp.care@brp.com and include your VIN and email address. Best regards, Karine BRPCare
  25. Replies
    9
    Views
    1,972

    Hello @Jim&Melissa, We apologize for the...

    Hello @Jim&Melissa,

    We apologize for the issues, but rest assure we are here to help to make the claim process as smooth as possible. Please send us an email to brp.care@brp.com. We would be...
  26. Replies
    540
    Views
    164,034

    Hi, You may visit our website and enter your...

    Hi,

    You may visit our website and enter your VIN to see if your unit has any safety bulletin.

    https://can-am.brp.com/spyder/dealer-locator.html

    (Scroll at the bottom of the screen)
    ...
  27. Replies
    21
    Views
    2,754

    Hi there, We encourage you to stay in touch...

    Hi there,

    We encourage you to stay in touch with your dealer as we have noted they have an open case with our Technical Department who are assisting them with this.

    Best regards,

    Karine -...
  28. Replies
    24
    Views
    8,522

    Hi Jim&Melissa, We'd love to look into this...

    Hi Jim&Melissa,

    We'd love to look into this for you, please message us with your case # if you were provided one, otherwise your telephone, email and VIN.

    Our email is: brp.care@brp.com
    ...
  29. Thread: $2,000 Rebate

    by BRPcare
    Replies
    50
    Views
    5,829

    Hello @ahh-cool, We are sorry that you were...

    Hello @ahh-cool,

    We are sorry that you were not able to speak to a supervisor. Please send us an email to brp.care@brp.com, we would like to look into this for you.

    Sincerely,
    Stephanie -...
  30. Thread: $90 rebate

    by BRPcare
    Replies
    26
    Views
    5,776

    Hello @ahh-cool, We do apologize for any...

    Hello @ahh-cool,

    We do apologize for any confusion. Please send us your contact information to brp.care@brp.com. We would like to investigate this further for you.

    Warm Regards,
    Stephanie -...
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