This is it folks.............
:spyder::spyder:
Quote:
Originally Posted by
Chasinsparks
This subject has to be my biggest complaint about the Spyder, trying to find a dealer that is not only good at sales but even better at service and repairs. If the grim reaper were to come to the take the Spyder out of the market I believe it will be due to the lack of quality of care you get after the sale.
When you spend this kind of money, you kind of expect to be able to get good service. The dealer I bought my bike from was great when taking my money for the bike. I purchased parts and we agreed when they came in they would be installed, I called for two weeks trying to get an appointment to have parts installed, the manager would not even call me back after like 20 calls to him not getting a return call I emailed and got nothing, then I emailed from another account posing as if I wanted to buy a new bike and got a response in 5 min (amazing), I finally got the so called service guy on the phone, he told me he did not know what the shop hour rate was, and that it would take all day to install the entertainment harness but would have to get back to me because he would need to study the schematic. I finally just went and picked up my parts and installed them myself.
BRP calls for 1.5 to install the harness (not all day) I had never even taken a panel off the Spyder and did it in my garage in about 2.5 hours.
This is a perfect example of what will either establish or destroy BRP's line of spyder products. nojoke