Front Sprocket Again - filed an NHTSA Complaint
This is a complaint that I filed with NHTSA about the recall. It is somewhat long, but I hope other members on this forum will also file complaints. It can't hurt, and maybe light a fire under BRP's a** and compel them to be truthful for once.
RE: NHTSA recall #22V352.
BRP has not moved forward in a timely manner to remedy this issue. They continue to move the resolution date further out from the original date, and continue to blame a cyber attack on their computer systems that occurred on August 8, 2022 for their failure to supply the necessary parts to complete the repair under this recall. Additionally, they also blame a material shortage for their inability to supply the parts necessary to complete the repair. This is an issue that BRP has known about for at least 2 years, and did nothing about it. They did the same thing with the recall of 2013 RT's to remedy a heat issue, which caused a number of bikes to catch fire with no warning. This is typical behavior on the part of BRP. Ignore an issue, and it will go away. In my opinion, NHTSA should compel BRP to complete the repair under this recall immediately, or require BRP to make a truthful and compelling case as to why they cannot do so.
Also, check the NHTSA website for Part 573 Safety Recall Report, Recall # 22V352 Note on page 2 that Transport Canada filed a report in May of 2021, and it seems that BRP really did not address it.
Still Waiting for my Front Sprocket
Quote:
Originally Posted by
oldguyinTX
This is a complaint that I filed with NHTSA about the recall. It is somewhat long, but I hope other members on this forum will also file complaints. It can't hurt, and maybe light a fire under BRP's a** and compel them to be truthful for once.
RE: NHTSA recall #22V352.
BRP has not moved forward in a timely manner to remedy this issue. They continue to move the resolution date further out from the original date, and continue to blame a cyber attack on their computer systems that occurred on August 8, 2022 for their failure to supply the necessary parts to complete the repair under this recall. Additionally, they also blame a material shortage for their inability to supply the parts necessary to complete the repair. This is an issue that BRP has known about for at least 2 years, and did nothing about it. They did the same thing with the recall of 2013 RT's to remedy a heat issue, which caused a number of bikes to catch fire with no warning. This is typical behavior on the part of BRP. Ignore an issue, and it will go away. In my opinion, NHTSA should compel BRP to complete the repair under this recall immediately, or require BRP to make a truthful and compelling case as to why they cannot do so.
Also, check the NHTSA website for Part 573 Safety Recall Report, Recall # 22V352 Note on page 2 that Transport Canada filed a report in May of 2021, and it seems that BRP really did not address it.
I have done this process and I am still waiting for some real answers. Hopefully this will all turn out better very soon.
Still Waiting......:spyder:
