Originally Posted by
xpeschon
You are correct in your statement, and I do agree with you.. The fact remains that this is the only dealer in the area with-out driving 3 hours to get to another one.. You didn't really offend me but after looking at Mikes message to me and having a GREAT conversation on the phone with him it appears that I had a case of the dumb A%$ it sounds, but I will be honest with you and all members I TRULY did not know the correct procedures to get the machine from 1st to N, now I do, and as for the reverse, I'm squard away there as well,, I haven't rode the machine today cause of the weather but the first chance I get you better beleive I'll be on it.. Now about the dealer Scotty (and all members) I posted this message at like 5:00 in the morning on the forum,, when I got to work I logged into my computer and looked up the Dealership (Cowtown Cuba MO) and emailed them several Threads from this forum,,, As you already know there was a service bulletin released in December about this,, at about 3:00PM the dealership called me and left a voice mail about the so called problem that I have,, I then found time to call him back about an hour ago and here is what he told me,, believe it or not " Joe, Ok I talked to BRP about the situation that you are having with your bike" I then said OK, he then stated " your machine does not have the same sythoms but we are going to perform the service bulletin on your machine and all the parts got ordered today",, I then asked him how do I properly get the machine from 1st to N,, he told me that the "best to his knowledge is that you hit the minus button",, we all know now thats incorrect,, I told him about the message from Mike and he said "Hang On",, He then went to ask another person and sure enough he said the same thing,, I then informed him of the message from Mike,, I then explained it to him,, He said " you know what, that sounds correct in accordance with the gear pattern", so there you have it, even the dealers Service guys didn't know that, so I guess I'm not the only one... Now I really have a problem,, if the Spyder doen't act up any more and the shifting is fine,, do I have them do the service Bullet for which they have ordered the parts and willing to take care of it FREE OF CHARGE.. ****, what should I do here??
I mean if they do not know how to get it in N the correct way do I let them start replacing parts that probably don't need it cause of Driver error, yah I said it, Drivers error, ME... Hard decition for sure..
Just thought I would update you.. No hard feeling at all Scotty, Thank you.
Joe