Jwenzen
03-31-2015, 02:11 PM
GREAT DEALERSHIP STORY!!!
Was super excited to start my day. Was heading to the dealer to haveSpyderpops Harvey Clark (https://www.facebook.com/spyderpops.harveyclark)'s LED Bumpskid installed. Pulled out of the driveway and bike immediately went into limp mode and said low oil. I rechecked the oil and it was full. There was no getting this unit an hour from my house in limp mode. My good friend Ron S Hurner (https://www.facebook.com/rhurner) offered and brought his trailer over. We were going to spend the day talking Spyder while mine got fixed and the bumpskid got installed. Unfortunately his trailer was made for an ST and I ride an RT. A few inches too narrow to fit an RT. Now Im feeling like this just isnt my day. I call the service crew over at ROB'S PERFORMANCE MOTORSPORTS (https://www.facebook.com/pages/ROBS-PERFORMANCE-MOTORSPORTS/213423675240) to see what it may cost to have towed versus what I could rent a uhaul for. Turns out, the Owner Rob himself shows up at my doorstep to trailer my Spyder back to his shop. He also drops off a courtesy RT for me to use until mine is compete. There aren't too many dealers that go that extra mile. He heard I was part of a dinner ride the next day and worked his magic. WOW! What customer service. Certainly has my lifetime loyalty,
Thank you to TEAM Rob's!
Was super excited to start my day. Was heading to the dealer to haveSpyderpops Harvey Clark (https://www.facebook.com/spyderpops.harveyclark)'s LED Bumpskid installed. Pulled out of the driveway and bike immediately went into limp mode and said low oil. I rechecked the oil and it was full. There was no getting this unit an hour from my house in limp mode. My good friend Ron S Hurner (https://www.facebook.com/rhurner) offered and brought his trailer over. We were going to spend the day talking Spyder while mine got fixed and the bumpskid got installed. Unfortunately his trailer was made for an ST and I ride an RT. A few inches too narrow to fit an RT. Now Im feeling like this just isnt my day. I call the service crew over at ROB'S PERFORMANCE MOTORSPORTS (https://www.facebook.com/pages/ROBS-PERFORMANCE-MOTORSPORTS/213423675240) to see what it may cost to have towed versus what I could rent a uhaul for. Turns out, the Owner Rob himself shows up at my doorstep to trailer my Spyder back to his shop. He also drops off a courtesy RT for me to use until mine is compete. There aren't too many dealers that go that extra mile. He heard I was part of a dinner ride the next day and worked his magic. WOW! What customer service. Certainly has my lifetime loyalty,
Thank you to TEAM Rob's!