PDA

View Full Version : Want to file a complaint with NHTSA about your 2013 (or any Spyder) do it here.



Magdave
09-04-2014, 10:24 PM
This is a public service post but here is the place to file complaints about excessive heat and gas smells on the 2013 RT or any other safety issues you may have with any other Spyder. If you don't file nothing will get fixed.



https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml

Bensonoid
09-05-2014, 04:15 AM
I did it over the weekend. I was #53

Jeffsm69
09-05-2014, 07:14 AM
This is from the Investigator himself;

Hello. Perhaps your members would appreciate accurate information regarding our recall investigation process, generally, and our recently opened Spyder investigation, specifically. Thank you for your consideration. Sincerely, Bob Young NHTSA/ODI

For detailed information about NHTSA’s Recall Investigation Process, go to: http://www-odi.nhtsa.dot.gov/owners/RecallProcess and/orhttp://www-odi.nhtsa.dot.gov/recalls...andRecalls.pdf (http://www-odi.nhtsa.dot.gov/recalls/documents/MVDefectsandRecalls.pdf)

To track an investigation, go to: http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues. At the resulting page, select “ID Number”, select the “investigations” box, and enter the investigation number (in this case, PE14025) then select “GO”. At the next screen, you will see an investigation summary. For related, non-confidential, documents released for public access, click on “…Associated Document.” Here, toward the bottom of the page, you will see a link (in this case, “INOA-PE14025-4026.PDF”) to the only document currently in the “Public File”…the opening resume we use to memorialize the investigation’s opening. This resume is also sent by email to the manufacturer within 24 hours of opening. The public file is updated as new, non-confidential, documents are processed. For an example of what is typically in the public file when an investigation is closed, conduct the same search for the investigation number “PE03039" and click on "associated documents."

To search for other complaints filed with us, go to http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues and fill in the Model Year and Make (e.g., 2013 CAN-AM). Click on “GO.” At the next screen, in the “Complaints” column, select the complaint count for the model of interest (e.g., currently "40" for the 2013 CAN-AM SPYDER RT). This will produce a listing of complaints (with summaries but without personal identifiers) for the model selected.

To file a complaint with us (we call these complaints “Vehicle Owner Questionnaires” or “VOQs”), please go to https://www-odi.nhtsa.dot.gov/ivoq/

For questions about PE14025 you may reach me at (202) 366-4806 or Robert.Young@dot.gov.

Bob Young
Vehicle Defects Investigator
Office of Defects Investigation (ODI)
National Highway Traffic Safety Administration (NHTSA) USDOT

NautiBrit
09-06-2014, 12:15 PM
Thanks for posting the link, I have added my complaint to the list.