murphybrown
06-22-2013, 06:34 AM
I contacted ESI about faulty 3 rd brake lite and front led mud flaps. Being non mechanical I willingingly hired my dealer to install. Here is Joseph Warman's response to my failing lights.
"Take them off and send them back per the warranty and I will.send them to the.manufacturer and get them.replaced." :yikes:
i had shared that I would combine with a regular service trip. Please send replacements and when work done I will return defective lights. No response from Mr. Warman.
any other SL had a challenge in creating a win/win with a defective ESI product? Looking for a workable solution. Thanks
"Take them off and send them back per the warranty and I will.send them to the.manufacturer and get them.replaced." :yikes:
i had shared that I would combine with a regular service trip. Please send replacements and when work done I will return defective lights. No response from Mr. Warman.
any other SL had a challenge in creating a win/win with a defective ESI product? Looking for a workable solution. Thanks