Update on wobbling issue with 2013 RTS

[MIKESZONE2]

Well I bought a 2013 RTS SE5 yellow spider and bought it home, parked it next to my 2012 RT SM5. While driving it home the front end was wobbling like a snake I mean I was getting seasick. Now being I already own a spider RT I knew there was a problem. My wife said let me ride it to church and see how it feels. She could not control it I mean handlebar was straight but it would go left and right on its own, one would think she was drinking. I drove it home myself and had a problem with the steering it was worse then ever. Tuesday I called the dealer and explained all this they said bring it in. I said you do not understand I am not driving this thing it is a life threatening situation I will not drive it you come and pick it up. They did and tonight I got the dreaded call from dealer, yes the tech says there is a problem however we do not know what the cause is and have called BRP for assistance. So it will be about a week until BRP gets back to them. So my wife's brand new RTS yellow SE5 is down for a time until this get rectified. Anyway I know everybody is doing the best they can to get this fixed but I wanted to inform everybody of this matter so they are aware of a potential problem with the 2013 RTS SE5. Well hope this helps all, God bless be safe

[Rotaxer]

Good for you having them pick it up! :thumbup:

[Chupaca]

Scary, but I have heard they did not handle that well anyway...hope it is a simple fix and brp does not dwell on the issue on their newest model...:yikes:

[SpydermanCT]

Over the years we have said over and over the importance of a quality pre delivery inspection. Especially on a new model you would think that BRP and their dealers would be committed to being sure the newest, latest and greatest products are being delivered trouble free (I guess it really boils down to the dealer). It seems like this could have easily been identified on a road test prior to delivery. Hopefully it is a simple fix and you will be back on the road soon.

[MouthPiece]

I have a 2013 RT-S Semi Auto and I'm not experiencing this at all. Additionally, the handling and ride is fantastic. I hope you get your issue resolved very quickly so that your wife can enjoy her spyder as I have been enjoying mine for the past month. It would seem that your issue may be unique to your spyder.

Chris

[BajaRon]

Hopefully, this is an anomaly.

[SpyderAnn01]

Hopefully, this is an anomaly.


:agree:

[Ga Blue Knight]

Well it appears from all of the wobbling posts on the forum that front end alignment needs to be checked on all new 2013 Spyders. At least it's something that cane be easily fixed!

[MouthPiece]

Well it appears from all of the wobbling posts on the forum that front end alignment needs to be checked on all new 2013 Spyders. At least it's something that cane be easily fixed!

I think that MOST of the posts have involved non 2013 spyders on the wobble issue. I've seen one involving a 2013 RT-S. Admittedly there have been "some" posts involving the ST, but I don't think very many in this sub forum. I could be wrong though. Old age eyes perhaps?

Chris

[ARtraveler]

:popcorn::popcorn::popcorn:

There is also another active thread similar to this subject. Hope its an anomoly as mentioned above. :thumbup:

[Ga Blue Knight]

I think that MOST of the posts have involved non 2013 spyders on the wobble issue. I've seen one involving a 2013 RT-S. Admittedly there have been "some" posts involving the ST, but I don't think very many in this sub forum. I could be wrong though. Old age eyes perhaps?

Chris

One of the threads was by a dealer who said that he had a run on 2013 ST's all with out of align front ends which he fixed prior to sale. He is one of the good dealers obviously!

[MouthPiece]

One of the threads was by a dealer who said that he had a run on 2013 ST's all with out of align front ends which he fixed prior to sale. He is one of the good dealers obviously!

Then perhaps that should be posted in the ST sub forum rather than the RT. As I said earlier. But for MIKEZONES2 post on his wife's 2013 RT, I haven't seen another post reference the same. Again, though I'm older and my sight may be failing me.

Chris

[effgjamis]

T Again, though I'm older and my sight may be failing me.

Chris

Another one riding via braille. :roflblack:

[MouthPiece]

Another one riding via braille. :roflblack:

Smarty Pants!!!!! ;)

[Lamonster]

If your dealer is willing have them swap out the front wheels with a unit on the floor. Good chance that you have bad wheels or tires or both. I know of one case for sure like this on a new unit.

[MIKESZONE2]

Thank you Lamont and everybody else for your input. Well the latest as of today is this. Dealer says BRP acknowledges their is a alignment problem with some of the 2013 models. BRP says they can not test any units as of yet due to snow outside the factory. They also need to design a program for dealers to use on their alignment machines as of now they do not have one available for the 2013 models. I asked if they can switch the wheels from another unit on the floor like Lamont suggested but they said they can not do anything without BRP approval. They said BRP told them in a week they should have a alignment program for all the dealers and a fix for my wobbling issue. Will post update next week when I get word from BRP. Again thank you all for your support.
Sincerely
Mike

[CurrantRyder]

Just took delivery of my 2013 RT LTD two days ago. Purchased it at a dealership 400 miles away and drove it home. In my 50 years of motorcycle riding, this has been one of the scariest events of my life. At most times, while riding it back on I-10, I was doing well to hold it in my lane, while the 18 wheelers drove by within inches. Most noticable above 45 mph. Cross winds, any undulation in pavement, truckers passing you, can all but suck you into another lane and cause a high speed wobble that gets worse as you chase the steering trying to correct it. The machine is inherently unstable - and I had specifically waited for the 13's because their handling was reputed to be much improved.

Many many thanks for this posting. I thought it was me and that I simply needed to re-learn how to ride a motorcycle, or I was having seisures. It seems that it could be an allignment problem or an issue with the electronic power steering. If you've ever overtightened a steering box (to remove some free play), in the older cars, the end result feels about the same as the Can Am's problem.

I cannot over stress how dangerous this situation is. Notably, upon purchase, Can Am dutifully has the purchasor sign all maner of paperwork certifying that he/she has been instructed on the safety issues. Clearly they're concerned about our "litigious society" and legal claims against their product. But to let some of these machines, get out the door, with this issue, defies any reasonable business practice.

[NancysToy]

Just took delivery of my 2013 RT LTD two days ago. Purchased it at a dealership 400 miles away and drove it home. In my 50 years of motorcycle riding, this has been one of the scariest events of my life. At most times, while riding it back on I-10, I was doing well to hold it in my lane, while the 18 wheelers drove by within inches. Most noticable above 45 mph. Cross winds, any undulation in pavement, truckers passing you, can all but suck you into another lane and cause a high speed wobble that gets worse as you chase the steering trying to correct it. The machine is inherently unstable - and I had specifically waited for the 13's because their handling was reputed to be much improved.

Many many thanks for this posting. I thought it was me and that I simply needed to re-learn how to ride a motorcycle, or I was having seisures. It seems that it could be an allignment problem or an issue with the electronic power steering. If you've ever overtightened a steering box (to remove some free play), in the older cars, the end result feels about the same as the Can Am's problem.

I cannot over stress how dangerous this situation is. Notably, upon purchase, Can Am dutifully has the purchasor sign all maner of paperwork certifying that he/she has been instructed on the safety issues. Clearly they're concerned about our "litigious society" and legal claims against their product. But to let some of these machines, get out the door, with this issue, defies any reasonable business practice.
Typical of inadequate toe-in. My 2010 was the same. Super scay, even for a veteran rider. A good dealer should be able to take care of you. Sounds like BRP is already working on a solution.

[Zenagirl]

Typical of inadequate toe-in. My 2010 was the same. Super scay, even for a veteran rider. A good dealer should be able to take care of you. Sounds like BRP is already working on a solution.

Due to a previous posting by someone who was having alignment issues, I told my dealership what I had been reading on Spyderlovers, and my concerns about the new ST-L that I was purchasing from them. I don't believe I was taken seriously at first, but after giving specific information that I had read, I believe they became aware that there really is an issue. I hope this is resolved, as I too waited for the 2013 STs due to the fact that they were promoted as being much safer and better built for the road, etc., and passed up the large savings and promotions on the 2012 models for the safer 2013s.

I am asking for my dealer to test drive the Spyder for 10 to 15 miles themselves so that they can say they are happy with the handling and that it is very safe and nothing is wrong with it. I don't want to see a big "0" on my odometer. I hope BRP and the dealers are able to take care of this scarey situation. Hope it all works out well for all of us!! :)

[Zenagirl]

One of the threads was by a dealer who said that he had a run on 2013 ST's all with out of align front ends which he fixed prior to sale. He is one of the good dealers obviously!

Can you please direct me to that thread by the dealer? I'd like to read it. Also my dealer said he was going to post about this problem as well, and I haven't been able to find that one either. I can't wait until I get my new :f_spider: but I'm happy to wait until it is completely safe before I bring it home. :)
Many thanks!

[Can-Am Poogs]

The question you have to wonder about and beg to ask? Does the mechanic at the dealer take a vehicle for a ride after they pdi them? If I was handing a vehicle over to a customer for a sale, I would take it for a ride to make sure the set up was perfect. Same with repairs. Customer comes in with an issue, you test drive it as part of diagnosing the problem. You fix the problem, you test drive it after you give it back to the customer. Something is wrong when you pick up a brand new Spyder and it has issues already. I love the Spyder, but this sounds like poor customer service to me, cant blame it on the bike.

[Bob Denman]

:agree:

[MouthPiece]

I know my dealer/tech did. When he test drove my spyder and came back from where he started, he saw a puddle of coolant. He realized there was a problem which was subsequently diagnosed as a kink in the hose. Problem was fixed and no more coolant on floor.

Chris

[Bob Denman]

Glad to hear that your dealer is on the ball! :thumbup:

[El Dorado Bob]

Over the years we have said over and over the importance of a quality pre delivery inspection. Especially on a new model you would think that BRP and their dealers would be committed to being sure the newest, latest and greatest products are being delivered trouble free (I guess it really boils down to the dealer). It seems like this could have easily been identified on a road test prior to delivery. Hopefully it is a simple fix and you will be back on the road soon.

I have a 2012 RT Limited. I'm not certain if it is BRP or the Dealer that is doing a poor job of quality control or checking these units for alignment before they hit the road. My ride home with my RT was 80 miles of hanging on to a monster. Found a great dealer, with a good shop. Alignment did the trick, Elka's and Baja Ron Sway bar tweaked it in to one great ride, absolutely love it. Patience is important, I have been working on the gas fumes which was a pinched hose, fuel gauge not working and high temps which is a weeping water pump. Again not the dealer working on the Spyder, something very wrong which would be quality control. Just my two cents, BRP better get with quality control.

[eddieshep999]

There may be a problem with BRP Trying to keep up demand for the New ST/RT at the expensive of quality control.

As soon as the new ST/RT Model was announced the demand for it was quickly established with varous dates being given for the new models to be delivered to the Dealers - It may well be that BRP was trying to please purchasers by getting them out sooner so as not to disappoint them - I am not trying to defend BRP but can uderstand there are 2 sides to every story and its not in BRP Interest to have negative feedback for a new model

BRP should now notify any new owners awaiting delivery of a new model that it may be delayed for a short period
as they review any quality control issues before the models are shipped to the dealers
I am sure new owners will accept this knowing they should not experience any issues as posted on various websites

We were starting to hear encouraging signs BRP were taking issues seriously and I am sure this will be the case now
BRP needs to move forward in customer care and not backwards

[mcaccamise]

It has been stated that many of the 2013 modles have a serious steering problem and BRP is working with the Dealers to equip them with a new alignment tools to set up these modles.
Also BRP has asked we be patient due to ther testing facility being snowed in so folks it sounds like until they ( BRP ) can do some testing they wont be able to work with the Dealers and provide them with the additional tools to make the proper adjustments that are needed on all or most of the 2013 line.

[Ga Blue Knight]

In the future I would suggest BRP introduce new models in July or move to Miami Florida! :joke: