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View Full Version : dealer prep/ destination charges



wildwillie
01-31-2008, 11:08 AM
This is a heads up for those getting their spyders. I have a nephew in Bristol Va. that ordered his spyder in June 07 at Rosedale Va.That dealer is just a farm implement dealer that sold 4wheelers BRP wanted him to put a show room in for the spyders but he would not do it so they took all the units that he sold and moved them to a dealer in Bluefield Va. so when his spyder comes in he has to go to Bluefield to pick it up.He called the dealer in Bluefield to check things out and make sure they had him in line where he was suppost to be.His salesman name was Daryn he told Ronnie (my nephew) just how much it was going to cost him when he picks it up.His bike is a silver $14999.00 delivery charges $500.00 DEALER PERP $199.00 less $1000.00 deposit total $14698.00 thats it thats all he will pay plus sales tax when he titles it. So don't let you dealer stick you with a big dealer prep charge ,keep in mind he's not putting any thing extra on just out of the box. I wished others that have there spyders would tell us there charges they had to pay so we can have some kind of idea whats going on.wildwillie :bigthumbsup: and :congrats: to those that are getting theres.

Rando
01-31-2008, 05:38 PM
I have been keeping an eye on OTD prices. It appears that the average additional cost for delivery and prep is between $600 and $700. Does everyone that has a Spyder agree? We need to keep the dealers honest!

Spyderman
02-01-2008, 06:31 PM
Most dealers are very slow and this is a limited production this year so you can't blame them for trying to get additional profit to keep the doors open.

Duckster
02-02-2008, 07:50 PM
I remember that to be about the right amount for set up. I was surprized to have a ship charge, set-up, etc. I have no problem with shipping, but had assumed that when you take possession, it's complete, not that you pay extra to have it put together.

duckster

one2doo
02-02-2008, 10:44 PM
Wildwillie Iam in Johnson City Same dealer same deal talked to Spyder rep and dealer in bluefield he is going to take care of us even though the dealer in rosedale will still make the profit this dealer in bluefield has a great reputation. We have deal numbers that can be traced.

Lamonster
02-03-2008, 07:59 AM
We had a pretty major misunderstanding when we went to pick Ron's Spyder up. Everything was going great (other than the Spyder was still in the crate when we got there) but when Ron had paid for everything and we compared notes I was charged $$796.08 more than Ron. ::) Take out the $300 for for the Yellow and that left a over charge of $496.0.

Talked with the guy who sold both of us the units and he went back to the GM to see what the deal was. The GM comes back and says my charge was correct and they under charged Ron and that to be "fair" he was going to have to charge Ron an extra $500 bucks! The deal was done and Ron was not about to write another check for $500 bucks so after a little heated debate with the GM he storms off and says "I guess I'll just eat it then".

The fact that they didn't have the Spyder ready was not that big a deal even though they knew we were driving 12 hours there to get it and turning around and driving 12 hours back. We figure we were there another 2 hours because it wasn't ready but all the guys were great and that wasn't a real problem. The real problem was the way the GM handled the situation and had the nerve to ask for more money after we both paid list price and they were the one's that gave us the OTD price. That was very unprofessional on his part. I think they have a good staff there but there GM needs to work on his people skills.

My Yellow Spyder cost=

Unit Price- $15,300.00
Freight and Prep.- $998.00
Dealer Services- $299.00
Subtotal- $16,597.00
Sales and Vehicle Taxes- $1,046.03
Tire/Battery Waste Fee- $3.50
License and Registration Fee- $91.35
Total Taxes- $1,140.88
Total Vehicle Price- $17,737.88

Ron's Silver Spyder=

Unit Price- $14,999.00
Freight and Prep.- $548.00
Dealer Services- $299.00
Subtotal- $15,846.00
Sales and Vehicle Taxes- $1,000.97
Tire/Battery Waste Fee- $3.50
License and Registration Fee- $91.35
Total Taxes- $1,095.82
Total Vehicle Price- $16,941.82

Rando
02-03-2008, 08:49 AM
Thanks for posting a price break down of what the OTD price was. I think it would be helpful if all current owners do the same.

Diggittt
02-03-2008, 02:49 PM
My spyder is supposed to be here sometime this coming week and my dealer gave me an out the door price of $16,924.53 thats including my $1000.00 deposit. I must add that those of you who are thinking about letting your dealer setup your financing you should remember that nothing is free and that they will possibly charge you for this service. That came from my salesman when we spoke yesturday about financing. He also said that Can-Am had financing but it was at 15% and suggested that I go to my credit union. I laughed and told him that I will be with a check on delivery day...

Diggittt

Way2Fast
02-03-2008, 04:08 PM
We had a pretty major misunderstanding when we went to pick Ron's Spyder up. Everything was going great (other than the Spyder was still in the crate when we got there) but when Ron had paid for everything and we compared notes I was charged $$796.08 more than Ron. ::) Take out the $300 for for the Yellow and that left a over charge of $496.0.

Talked with the guy who sold both of us the units and he went back to the GM to see what the deal was. The GM comes back and says my charge was correct and they under charged Ron and that to be "fair" he was going to have to charge Ron an extra $500 bucks! The deal was done and Ron was not about to write another check for $500 bucks so after a little heated debate with the GM he storms off and says "I guess I'll just eat it then".

The fact that they didn't have the Spyder ready was not that big a deal even though they knew we were driving 12 hours there to get it and turning around and driving 12 hours back. We figure we were there another 2 hours because it wasn't ready but all the guys were great and that wasn't a real problem. The real problem was the way the GM handled the situation and had the nerve to ask for more money after we both paid list price and they were the one's that gave us the OTD price. That was very unprofessional on his part. I think they have a good staff there but there GM needs to work on his people skills.

My Yellow Spyder cost=[/b

Unit Price- $15,300.00
Freight and Prep.- $998.00
Dealer Services- $299.00
Subtotal- $16,597.00
Sales and Vehicle Taxes- $1,046.03
Tire/Battery Waste Fee- $3.50
License and Registration Fee- $91.35
Total Taxes- $1,140.88
[b]Total Vehicle Price- $17,737.88

Ron's Silver Spyder=

Unit Price- $14,999.00
Freight and Prep.- $548.00
Dealer Services- $299.00
Subtotal- $15,846.00
Sales and Vehicle Taxes- $1,000.97
Tire/Battery Waste Fee- $3.50
License and Registration Fee- $91.35
Total Taxes- $1,095.82
Total Vehicle Price- $16,941.82



Why did you have to pay sales tax, tire/battery fees and registration when you purchased the Spyders in Fl and took them home to TN ?? They should have provided a temporary 30 day tag and not charged any of the above taxes or fees.

Lamonster
02-03-2008, 04:14 PM
Why did you have to pay sales tax, tire/battery fees and registration when you purchased the Spyders in Fl and took them home to TN ?? They should have provided a temporary 30 day tag and not charged any of the above taxes or fees.


I was told that they had to register my Spyder in FL to sell it to me and in 6 months I could re-register it in TN.

matusky
02-04-2008, 11:52 PM
I was told that they had to register my Spyder in FL to sell it to me and in 6 months I could re-register it in TN.


Dude, they just said that to get out of the phone calls/fax/paperwork that they weren't familiar with to set it up to go to TN..... I had the same problem buying a car in Virginia and registering it in Delaware.... I refused to pay the tax in VA when, at the time the DE tax was only 2.75%....... I almost walked from the table....... THEN they agreed to cooperate....... dealers can be such a pain in the a$$......... and it's all about Money..... ALWAYS

LittleJohn
02-05-2008, 08:37 AM
Most (all?) states require you provide proof of residence to register a vehicle in that state. Some also will make you pay their state taxes, but make up the difference through mounds of paperwork when you register it in your home state through either a refund or additional taxes depending on the difference.

The easiest is states that waive all taxes and let you pay them in your home state when you register it.

Way2Fast
02-05-2008, 12:20 PM
I was told that they had to register my Spyder in FL to sell it to me and in 6 months I could re-register it in TN.


They outright lied to you !! By FL law you have to have a FL license to register a vehicle in FL. The dealer is required to make a photocopy of your driver license. Even if you were a Florida resident with a FL license, you could tell the dealer that you are going to register the new vehicle in the state where you have a "summer home" and pay the sales tax in that state. What tax is due is totally dependent on what address is on the dealers bill of sale. your dealer ripped you both off !!!! The only way it might be to your advantage is if the sales tax in TN is more than in FL.....since you will be getting a FL title, you won't have to pay any tax when you go to re register it in TN.

Richard

LittleJohn
02-05-2008, 05:36 PM
:agree:


:agree: Me too, I was leaving the door open though since I am not wel verse in FL DOT laws.

spyder#1
02-05-2008, 08:33 PM
call Fl. DMV some states! you will pay the tax in the state you live in, but to the state you purchased the unit from. they will do the paper work. The dealer should help with any questions. As for the dealer ripping you off, I don't think thay would put there dealer license on the line with a tax scam.

Lamonster
02-05-2008, 09:47 PM
call Fl. DMV some states! you will pay the tax in the state you live in, but to the state you purchased the unit from. they will do the paper work. The dealer should help with any questions. As for the dealer ripping you off, I don't think thay would put there dealer license on the line with a tax scam.


I agree, I don't think I was ripped off at all. The sate of FL has some sort of ageement with the state of TN. These guys did what they needed to do to get a spyder in my hands and I'm thankful for that. :doorag:

matusky
02-05-2008, 11:48 PM
They outright lied to you !! By FL law you have to have a FL license to register a vehicle in FL. The dealer is required to make a photocopy of your driver license. Even if you were a Florida resident with a FL license, you could tell the dealer that you are going to register the new vehicle in the state where you have a "summer home" and pay the sales tax in that state. What tax is due is totally dependent on what address is on the dealers bill of sale. your dealer ripped you both off !!!! The only way it might be to your advantage is if the sales tax in TN is more than in FL.....since you will be getting a FL title, you won't have to pay any tax when you go to re register it in TN.

Richard


Richard

:agree:

Diggittt
02-06-2008, 05:19 PM
I went to my dealer this morning and recieved a Sales Deal Summary sheet so I could go to the credit union to inquire about financing. Below are the details of my deal.

Spyder $14,999.00
Freight $999.00
Handling $499.00
Calif. New Tire Fee $10.50
Sales Tax $1200.03
Doc Fees $55.00
License Fees $162.00

Hope this helps,

Diggittt

jebkaylor
02-06-2008, 09:11 PM
Which dealer did you use.I used Mission motorsports in Irvine ca.

Diggittt
02-07-2008, 12:49 AM
Fred Cummings Motorsports in Bakersfield, Ca.

Way2Fast
02-07-2008, 01:21 PM
I agree, I don't think I was ripped off at all. The sate of FL has some sort of ageement with the state of TN. These guys did what they needed to do to get a spyder in my hands and I'm thankful for that. :doorag:



If FL and TN had an agreement on how sales tax is collected it would work both ways. There is a Big Dog dealership in TN that does not collect any sales tax on bikes sold to residents of other states, FL included. How do I know ? I purchased one. As in most states, FL dealers give buyers a temporary 30 day paper license plate to get the vehicle home and to ride until the tag/registration/title is obtained. I would like to see that FL dealers Department of Revenue sales/use tax return.....then you would really know where the tax collected wound up !


Richard

wildwillie
02-07-2008, 08:33 PM
Boy o boy you don't think $999.00 frt. and $499 handling fee is hi? I think its real hi. As for sales tax it should be your option when you want to pay it at the dealer or when you regester it for your plate.wildwillie

Stack
02-09-2008, 07:31 PM
WW
Greetings everyone. I am new to the site, but have sent WildWillie a couple of emails previously. Reside in the Ann Arbor, MI area. Congrats, you must be getting close. I stopped by the dealer in Belleville this afternoon and it would seem so. Looking for help on a good place to order one for myself. Can anyone recommend a place that can delivery a unit early enough to provide hope for riding a good part of this coming summer? :dontknow: I am wondering if the dealers that have large waiting lists and sales will get more units or if it would be better to go with a small Dealer who got one last year, doesn't care to handle them and has no waiting list? He thinks he could get one by July?? Any ideas? Anyone?

tfjunkie
02-10-2008, 12:56 AM
O.K.

here's what i got told....
The state of TN is 7&....

We....the Dealership in Fl.....will collect 6&...at time of sale........$986.34

You will then be required to pay the 1& difference upon registering the vehicle for plates in your home state.....about a ...$150.00
Duh.

Anyhow...........
If anyone is taking delivery and heading north about 18 / 19 feb..........
Call me.

P.S.
Keep receipts

Way2Fast
02-10-2008, 12:01 PM
O.K.


here's what i got told....
The state of TN is 7&....

We....the Dealership in Fl.....will collect 6&...at time of sale........$986.34

You will then be required to pay the 1& difference upon registering the vehicle for plates in your home state.....about a ...$150.00
Duh.

Anyhow...........
If anyone is taking delivery and heading north about 18 / 19 feb..........
Call me.

P.S.
Keep receipts


I'm a licensed FL retailer and NO sales tax is collected by any Florida dealer when the vehicle sold is purchased by a resident of another state. The tax due is paid when and where the vehicle is registered. Why did you charge $91.35 for a license and registration fee?? All that should have been provided was a temporary paper tag...and even that would not have been necessary if the vehicle purchased was trailered back to the buyers home state. As for the $3.50 tire and battery fee, that only applies to vehicles registered for use in FL. No out of state owner is going to return to FL to dispose of their worn tires or dead battery !!! DAH !!

Richard

wildwillie
02-10-2008, 05:43 PM
Richard has it right . If you buy out if state, any charges that are applied to the sale buy state mandate will only apply to residents of that state. The out of state buyer will have all those charges applied to him when he regesters it wherever. The good news is salesman call me, Belleview mi. is getting five in in FEB.
four will be sold one will be a demo. eight more in March I 'am eleven on list. So it looks like March.
You guys remember when I told you how the dealer was handling the waiting list. For those that mist it. Lets say when you ordered yours They ask you what color you wanted you told them a yellow one and you are fifth in line but you are first in line for a yellow one everyone ahead of you want a silver one. If they get a yellow one in he is offering it to the first four first. I told my salesman that it was wrong it should go to the first one that ordered a yellow and he did agree with me but he's not the boss. So I asked him how many that were ahead of me wanted a yellow one he said he did'nt know. BS wildwillie

Lamonster
02-10-2008, 05:51 PM
Richard has it right . If you buy out if state, any charges that are applied to the sale buy state mandate will only apply to residents of that state. The out of state buyer will have all those charges applied to him when he regesters it wherever. The good news is salesman call me, Belleview mi. is getting five in in FEB.
four will be sold one will be a demo. eight more in March I 'am eleven on list. So it looks like March.
You guys remember when I told you how the dealer was handling the waiting list. For those that mist it. Lets say when you ordered yours They ask you what color you wanted you told them a yellow one and you are fifth in line but you are first in line for a yellow one everyone ahead of you want a silver one. If they get a yellow one in he is offering it to the first four first. I told my salesman that it was wrong it should go to the first one that ordered a yellow and he did agree with me but he's not the boss. So I asked him how many that were ahead of me wanted a yellow one he said he did'nt know. BS wildwillie


I ordered a Yellow one on June 7th, Ron ordered a Silver one on June 9th. I got a call in Dec. that my Yellow one was in and if Ron wanted he could have the other Yellow one that came it. Ron decided to wait for the Silver that he got a little over a week ago.

csmead
02-10-2008, 11:21 PM
Good news, my bike is "in"...#1032.
Bad news, I am being hit with destination charges of about $1500. I think this is a rip off, but they have me by the (female equivalent to testes) and I will lose a $1000 deposit if I don't take the bike. Anybody want to join me in a self-pity party?
Hey Lamonster, can you send me instructions (to my email address) on how you want pictures uploaded to post?
Also, another pet peeve...if you buy a HD or car and request accessories, there is no addition charge to put them on. My dealership wants to charge $500+ labor charges to put on the accessories. So does anyone have any advice on installing the xeon lights? Later I will need fog light instruction, but at this moment no one our area has fog lights in stock.

mdr
02-11-2008, 12:37 AM
When I first took a test drive I was quoted 16,700 OTD. Luckily I wrote down the salesperson's name and the day/time I spoke with him because when I went back a month later the price had jumped to 19,500 due to "freight and handling." After two hours of heated negotiations and my promise that I would post the greedy dealership's info on the web and report them to the better business bureau, we agreed on 17,300 OTD. Still high for some parts of the country, but dealerships in So. Cal are marking up as much as they can get away with. I actually had the sales manager and finance director sign a formal contract stating the OTD price so there would be no b.s. when I picked it up. I'm a big believer of putting everything in writing. The dealership did right by me in the end, and even installed the handlebar riser for free. I just picked up the Spyder last week and I've been riding it every day--it is amazing! Well worth the wait and money!

Lamonster
02-11-2008, 07:24 AM
Good news, my bike is "in"...#1032.
Bad news, I am being hit with destination charges of about $1500. I think this is a rip off, but they have me by the (female equivalent to testes) and I will lose a $1000 deposit if I don't take the bike. Anybody want to join me in a self-pity party?
Hey Lamonster, can you send me instructions (to my email address) on how you want pictures uploaded to post?
Also, another pet peeve...if you buy a HD or car and request accessories, there is no addition charge to put them on. My dealership wants to charge $500+ labor charges to put on the accessories. So does anyone have any advice on installing the xeon lights? Later I will need fog light instruction, but at this moment no one our area has fog lights in stock.


Here's a link to posting pictures on this site. If you need me to help just send me the pics.
http://www.spyderlovers.com/smf/index.php?topic=9.0

I'm not sure where you are but I could help you with the install of your lights. 500 bucks seems a little high to me. :dontknow:

wildwillie
02-11-2008, 08:31 AM
BRP or can-am needs to do something about these out of hand destination charges. You need to email them and complain about it. If they are set up the same as autos the country is divided into areas and every dealer in that area pays the same.I guess the further away the more it will be.But the dealer is not suppost to charge you more. Thats where BRP or can-am can do something about it but the response I see is they don't care. Unless they start getting a lot of heat on it. (the squeaking wheel gets the grease)I will send them a few lines see if they tell there dealers to stop it.Every one waiting should do the same. wildwillie

csmead
02-11-2008, 12:17 PM
Here's a link to posting pictures on this site. If you need me to help just send me the pics.
http://www.spyderlovers.com/smf/index.php?topic=9.0

I'm not sure where you are but I could help you with the install of your lights. 500 bucks seems a little high to me. :dontknow:

Thanks, I bookmarked the site for later.
I live in Central CA about 35 north of Fresno. If you were ever in the Navy, that would be about 15 miles from the largest navel airstation in the US...shhhh! We are a secret. The area is so crappy, the Navy actually pay the people higher to live here. Your area looks beautiful, I enjoy your pictures. The $500 was a quick estimate to install every accessory that I ordered, xeon lights, fog lights and something else...I did not order rims or pipe. We were so shocked at how much higher the price of the bike was climbing up to that Bob said he would just do the labor himself. There really is no negotiation on something that they could not quote you on (they did not know how high the destination charge would be) and you have already deposited $1,000. I will take wildwillie's advice and post a complaint on their board, send a complaint to their corporation.

csmead
02-11-2008, 12:26 PM
to be fair to the dealer, it takes them time to install the accessories. what accessories do you want? if you are installing the factory h.i.d. kit and the fog lights, do it at the same time as a lot of the front end must be disassemble to install either. also, there is a different harness that is required for the fog lights if you have the factory h.i.d. kit.

we usually have no trouble getting factory accessories (usually only takes a week) so ask your dealer to order them. otherwise we can see about getting them for you.

and where are you located?


regards,

ken zeller


About installation, if it is about fairness....
It is ususal and customary for the options ordered on American vehicles to be either placed at the factory if the request was submitted with the order (mine was) or the dealership does the job before delivery at the cost of the company that failed to complete the vehicle as ordered (at the factory). Even if I ordered a BMW with fog light, if my BMW was shipped without lights the company would pay for the labor of installing the lights. Harley Davidson has the same policy. See BRP's trick was; if you order the accessories with you premier edition, we will sell them at a lower price. It was inferred that somethings might have been completed at the factory level, kind of like mine being yellow as opposed to grey. The prices for all the accessories have gone up and if I don't purchase them now, along with the bike...picking them up later will cost more + any needed labor costs.

Way2Fast
02-11-2008, 01:40 PM
The dealer knows exactly what the destination charge will be. It is the same for delivery right across the border as it is for delivery to CA. It is included on the dealers invoice and is part of the final "dealer cost" on that invoice. For PWC it amounts to about $300 per unit and I imagine the Spyder would be similiar. The number of greedy "Stealers" licensed under BRP's dealership program seems much too numerous.

Richard

tfjunkie
02-12-2008, 01:51 AM
:spyder:
Hmmmmmmmm........

So ......

What should i do about the whole sales tax thing?

tfjunkie
02-13-2008, 03:07 AM
:bigthumbsup:
turns out to be true.......

called the local folks and they asked me ..............what did the dealership tell you?

Gave them the info i have been provided with.....
They said yes, that is correct..........

This is a variable....
Goes by each state's agreement.

incy
02-13-2008, 04:05 AM
hi from oz

this is the figures quoted to date.

$25990.00 for the spyder

$2000.00 approxamately for dealer delivery, rego and stamps.

Total Spyder

$28000.00

with accessories and paint hope to get finalised for $32000.00 after $1000 deposit

csmead
02-13-2008, 03:16 PM
i know nothing about harley accessories and how that is handled but with most bike brands, there are no "factory installed" accessories - every accessory is a dealer installed option. the same with the can-am spyder - there are no "factory installed" accessories. every u.s. spyder is built the same with the exception of color (later this year they will have a different transmission option but that can't be dealer installed). once it arrives at the dealer, then they can install any accessories you want and since they must spend labor to do it, they can choose whether to charge or not.

i'm not trying to start an arguement but i would guess that in your job if someone asked you to do something that would take several hours but told you they were not going to pay you to do it, you might complain as well.


regards,

ken zeller


Well Ken, I do know somethings about Harley Davidson. When you order your bike, same scenerio...comes off the assembly the same as each model (only color changes). Whether it is to encourage you to buy more bling or accessories, I don't know the reason. But if you order the stuff at the same time you order the bike, the dealers all over the world has some kind of agreement with HD Corp. Maybe they charge HD for completing the assembly process, maybe their labor expense is made up with the profit of the purchase. Just like they charged BRP for some part of the crate removal, attaching the plastic and prepping the bike for delivery. After taking it out of the crate, before the bike was being assembled, the cost of adding my xenon lights would have been less. BRP should have picked up that cost. I am not talking about new pipe or rims, just "safety" items, such as xenon lights and fog lights.

flyjake
02-13-2008, 04:28 PM
Considering the prices that H-D charges for their items, I'm surprised that installation isn't included! I've watched a friend sink thousands into the bling for his H-D cruiser, and he STILL had to pay for installation of those "Hundred Dollar" items! (I am getting the foglights, riser, and 12V plug installed when my Spyder comes in, figuring it will be easier for them to install those items at that time.)
Regarding my purchase, I will be paying $15299 for my silver Spyder plus $70 document fee. No other costs AT ALL except my cost of accessories (10% off), the installation, and sales tax. Order was secured and assured in September, with delivery expected in March (BRP contract date). Talk to John at Flamingo Motorsports, (Palmer, MA)

tfjunkie
02-14-2008, 01:41 AM
Picking up mine this weekend.

Will provide a precise breakdown.