Water pump oil leak news

[frank3]

Thought I should pass this on so all are aware. RT at shop with second leaking water pump shaft. Part still not sent to dealer. Web check by dealer says "in process". This after a week waiting. Dealer called BRP and was told the water pump shaft "issue" is being re-evaluated and dealer might not see the new shaft for another 9 or 10 days. Makes me think that the "issue" might be bigger than originally thought. Not really the time of the year I'd like to be without my Spyder:gaah:

[spyder stryder]

Thought I should pass this on so all are aware. RT at shop with second leaking water pump shaft. Part still not sent to dealer. Web check by dealer says "in process". This after a week waiting. Dealer called BRP and was told the water pump shaft "issue" is being re-evaluated and dealer might not see the new shaft for another 9 or 10 days. Makes me think that the "issue" might be bigger than originally thought. Not really the time of the year I'd like to be without my Spyder:gaah:

frank3
I have the same problem with the pump shaft & seals. BRP said the parts has to come from Rotax
which BRP ownes. When the dealer & myself asked if you own Rotax why cant you get the parts
sent over. The answer was they only send parts when they find time & yours might be in around
the first week of October or later. If so that will be about 4 1/2 weeks total on parts.
Maybe they should change to the honda engine.

spyder stryder

[ulflyer]

[QUOTE=spyder stryder;522449]frank3
Maybe they should change to the honda engine.



Good idea; no throttle body issues! :thumbup:

[NancysToy]

Maybe they should change to the honda engine.

...so they can send the parts from Japan instead of Austria. :dontknow:

[gypsy_100]

RT at shop with second leaking water pump shaft. Not really the time of the year I'd like to be without my Spyder:gaah:

Third shaft replacement -- each of the first two shafts (the original and the first replacement) lasted 8K miles. Second replacement shaft didn't make it home from the dealer without leaking, just last week. So now it's ripped apart again awaiting the third replacement shaft to be delivered and the dealer was told it's on backorder. I had asked the dealer to find out if they're backordered because they're finally updating the part. He said he'd try to find out on Monday. I'll call and remind him and see if he can get any info. Thanks for your comments.

We had a couple trips planned for Oct but they may not happen. Great riding month in PA -- hate to miss it. Three weeks in the shop in May (great riding month) for the first time, two weeks in the shop in Sept (second replacement), currently one week and counting for the third replacement.

[frank3]

Called the dealer. Still no shaft. Last time I went through this, BRP sent a shaft that had the shoulder portion machined wrong and the shaft would not fit. Went through this process twice, repeat sent another mis michaned shaft. BRP finally told dealer that they were waiting on their supplier to re-manfacture new shafts to the BRP spec. BRP, to their credit, finally gave up waiting on the supplier and sent the dealer a new shaft/housing assembly from an in stock engine. Latest conversation with dealer indicates this might occure again but at any rate, I shouldn't expect to see the RT till next week at best. I'm assuming BRP/Rotax, might be dependent on an outside supplier for manfacturing this particular item. Can't count how many problems I've incurred in the last, nearly, 3 years BUT, I'm sold on the RT, love ridding it and won't give up on BRP. 30,000 + miles on this one and can't hardly wait to trade up to my next one sometime in the next 2 years.

[glynnk]

Had the exact same.problem about 4 months ago on my 2010 RT-S.

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[spyder stryder]

Called the dealer. Still no shaft. Last time I went through this, BRP sent a shaft that had the shoulder portion machined wrong and the shaft would not fit. Went through this process twice, repeat sent another mis michaned shaft. BRP finally told dealer that they were waiting on their supplier to re-manfacture new shafts to the BRP spec. BRP, to their credit, finally gave up waiting on the supplier and sent the dealer a new shaft/housing assembly from an in stock engine. Latest conversation with dealer indicates this might occure again but at any rate, I shouldn't expect to see the RT till next week at best. I'm assuming BRP/Rotax, might be dependent on an outside supplier for manfacturing this particular item. Can't count how many problems I've incurred in the last, nearly, 3 years BUT, I'm sold on the RT, love ridding it and won't give up on BRP. 30,000 + miles on this one and can't hardly wait to trade up to my next one sometime in the next 2 years.

frank3
Your water pump shaft may come in shortley.
Mine came in Wednesday & i picked the bike
up Thursday afternoon.Everything checks out
good so far. A month for a part is a long time.

spyder stryder

[gypsy_100]

Called the dealer. Still no shaft... Latest conversation with dealer indicates this might occure again but at any rate, I shouldn't expect to see the RT till next week at best...

Thanks for the update. Please keep us posted. Mine's been in the shop four weeks now, not counting the one day I got to ride it between shaft failures. I wrote to BRP on Sunday night and found an e-mail waiting for me Monday morning. From a customer service supervisor who assigned a case number and asked which dealer I had my bike at so they could contact the dealer for more info. I was really pleased. I responded immediately. Unfortunately that's the last I heard. Five days later and my dealer has not been contacted by BRP. I've written back to this person for an update and gotten nothing. Just a "hello" would be nice. I've lost all of Sept for riding and now looks like Oct will be partially lost. Frustrated.

[frank3]

Hate to say this but this water pump issue may just be a bigger problem than we all thought. Even if I get mine back next Tuesday, it'll be 3 weeks of nice fall weather ridding lost. I lived with a continual DPS problem for over a year but at least I could ride it. Not having power steering off and on wasn't a big problem just had to be aware when it occurred and adjust. But, this water pump issue has me really in the dumps. Just want my RT back.:banghead:s

[scooterexpress]

is this waterpump issue just happing on the 2010's or all yrs?

[frank3]

is this waterpump issue just happing on the 2010's or all yrs?

Not sure but checking, gypsy_100 has a 2011 and glynnk has a 2010.

[gypsy_100]

My dealer just called this morning to let me know that he received five water pump shafts -- he ordered extras so as not to go thru this wait again. Good for him. Unfortunately they still have the same part number so I would assume there's no update to the parts. All I can hope is that the failed shafts/seals were somehow out of spec and these are in spec. Dealer said he's got it all done and rode it once with no leaks. Now changing rear tire and doing state inspection, then will give it a second long ride. I'll probably get it back tomorrow. 4-1/2 weeks, not counting that I had it for one ride in the middle of that. I hope all the others out there waiting for back-ordered parts also will find they have been shipped to your dealers.

As to model years that are subject to this, all I can say is that the part numbers have not changed from the "original" 2008 GS right thru the 2012 RT's. It appears that BRP does not feel any design changes are in order and keeps making the same parts for all the Spyder engines. It'll be interesting to see if the part number changed on the 2013's when the catalogs come out. My guess would be no change since they haven't seen a need to change it thus far.

Meanwhile, I'll be testing this latest repair with as many miles as possible. All I can hope is that this time it's really fixed and lasts longer than 8K miles.

[plescaille]

Thought I should pass this on so all are aware. RT at shop with second leaking water pump shaft. Part still not sent to dealer. Web check by dealer says "in process". This after a week waiting. Dealer called BRP and was told the water pump shaft "issue" is being re-evaluated and dealer might not see the new shaft for another 9 or 10 days. Makes me think that the "issue" might be bigger than originally thought. Not really the time of the year I'd like to be without my Spyder:gaah:

I have 2 (two) 2012 RT Ltds and they both need new shafts. I had previously posted about coolant leak in another thread. originally dealer thought it was a seal but it is the failure of these shafts that is causing the coolant to come out of the weep hole. These shafts were on back order until today. I actually called BRP and they told me they are readily available. This is very disturbing considering the $$ we have spent and the fact that it appears to be a systemic problem. Parts do not go on back order due to lack of demand....

BRP should step up and put express deliveries on these!!!

[frank3]

Dealer called yesterday. Part here, installed, test ridden and ready to pickup. Will bring my baby home today.

[LLSailor]

Don't know if it's the same, but dropped mine off at Reno's tonight to find the cause of the coolant on the garage floor.

[Jeriatric]

General question here. For those who have had water pump problems.

At what mileage did the water pump leak present itself - (rs/rt) & year?

[LLSailor]

If the shaft is my issue, I've got right at 4800 miles.

[gypsy_100]

Dealer called yesterday. Part here, installed, test ridden and ready to pickup. Will bring my baby home today.

I hope you have better luck than I do. I picked my bike up Tuesday and rode 150 miles on the way home. Found oil and stuff on both splash pans -- hopefully left over from the major take-apart and put-together required to replace the water pump shaft. So I spent yesterday afternoon taking all the panels off and getting the pans and the engine sanitary clean. Today I rode 200 miles and the anti-freeze is very obvious coming down the clutch cover and on to the splash pan. I lost about 1/8" of anti-freeze in the tank after 200 miles.

The shaft has now been replaced three times, the last two times with immediate failures. The last two times were done by two different factory-trained technicians so I wouldn't think the installation is to blame. Of course it could be. But since I'm batting zero for three here, my fear is that all the replacement shafts are defective. I certainly hope not.

I have finally gotten a reply from the customer service rep. She said there might be an "issue" here and and they started an "investigation" last Monday. All dealers are supposed to notify BRP if they encounter water pump shaft problems. But until they develop the numbers to determine if there is a problem or not, they're not going to do anything. According to her, they will keep replacing the shafts with the same shafts until they decide if there is a problem.

Even if there's not a widespread problem, I can guarantee that I've got a problem and it will take BRP's help to solve it. I've been without the RT for seven weeks this season, including the last four weeks. So I've missed September. I have major trips planned for later in October and it looks like I'll have to just cancel the whole season. I will not sanction the dealer just replacing the shaft again. I think that's just a waste of his time and effort. And increases his frustration and mine. I'll either not ride at all or ride with an anti-freeze leak until BRP figures out what to do. Needless to say, I've been back in touch with customer service asking their assistance in getting more than a long-term study.

I'm anxious to learn how others that posted in this thread make out with their repairs. Hopefully they'll do just fine and I'm the only one with problems. But please make sure your dealer notifies BRP of the problem by whatever channel they're supposed to do that, as the customer service rep said.

[Ga Blue Knight]

Called the dealer. Still no shaft. Last time I went through this, BRP sent a shaft that had the shoulder portion machined wrong and the shaft would not fit. Went through this process twice, repeat sent another mis michaned shaft. BRP finally told dealer that they were waiting on their supplier to re-manfacture new shafts to the BRP spec. BRP, to their credit, finally gave up waiting on the supplier and sent the dealer a new shaft/housing assembly from an in stock engine. Latest conversation with dealer indicates this might occure again but at any rate, I shouldn't expect to see the RT till next week at best. I'm assuming BRP/Rotax, might be dependent on an outside supplier for manfacturing this particular item. Can't count how many problems I've incurred in the last, nearly, 3 years BUT, I'm sold on the RT, love ridding it and won't give up on BRP. 30,000 + miles on this one and can't hardly wait to trade up to my next one sometime in the next 2 years.

So,the Dearler gave you the Shaft and it was a good thing!!!

[LLSailor]

Got a call from the dealer a little while ago. Said a 'Zebra' clamp was loose. (Why can't they just say hose clamp?) Also said tech noticed brake had been sticking, I'd noticed about every time I backed up. Said they lubed the shaft and cleaned up the disc. I hadn't noticed the brake sticking in forward gears, but if it was maybe my gas mileage will go up. Now to arrange a pick up time while dodging the rain...

[frank3]

General question here. For those who have had water pump problems.

At what mileage did the water pump leak present itself - (rs/rt) & year?

First occurrence was early this spring with about 25k miles. Second was this fall with 30k+ miles. Have 2010 RT-S

[gypsy_100]

General question here. For those who have had water pump problems.

At what mileage did the water pump leak present itself - (rs/rt) & year?

First time was approx 8K miles. After replacement, went another 8K miles and the replacement leaked. 2nd and 3rd replacements lasted less than a couple hundred. Still waiting on BRP assistance to get this solved.

[RaySue]

We just bought a 2013 RT-S and have a water pump oil leak almost from day one. Took it into shop today and waiting for parts and repair. Only have 3500 km. on bike.

[TexGEOas]

...at shop with second leaking water pump shaft. Part still not sent to dealer. :gaah:

What are the symptoms of a water pump shaft leak?

Oily water spot on garage floor?

If so, I might just have one of those!:yikes:

Thanks,

George
Argyle, TX
2012 RTS-SE5 Ltd

[frank3]

Mine had oil leak. Made a mess on an otherwise spotless garage floor. Think some might of also coolant leak. Good luck. Sounds like Rotac engine still has a few bugs after 6 years in Spyder product:opps:

[mcaccamise]

My 2012 RSS had 1400 miles on the clock and developed the same leak oil and antyfreeze droped it to be repaired and have run about 200 miles and still dry hope i have better luck and this is not a reacuring problem.
Although they did change the entire pump case and all parts including the thermostat housing and hoses so im hoping for a better result i guess only time will tell.
Mike

[DrewNJ]

Send parts from Japan instead of Austria? Not a problem. At least Honda has a parts supply line far superior anything BRP can come up with. And at least Honda makes a quality motorcycle, not like the BRP pieces of junk (my opinion), and unfortunately I happened to buy. But I'm in the process of rectifying that ERROR!

Sorry to hear that you've had whatever problems you have had. However, part availability is a non-issue for the Spyder. I went through the water pump concern and my dealer had all the parts needed in only a few days. I've bought parts directly from that same dealer as well as a few OEM vendors online and have never waited more than a handful of days.

The water pump thing is just a quark on these motors. Honda has their quarks too....just ask my neighbor and his old vtx1800 that leaked antifreeze from week one. He later got tired of it and traded it for a vtx1300.


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[TuckMiddle]

When. I first had my 2011RT, the water pump was leaking oil from the water pump within 2 weeks. The dealer determined "yes, it a water pump leak." Parts guy, who is really great, told me they had 5 of the 12 required parts. I looked at him and asked why didn't they replace the pump. Oh, no. It doesn't work like that with the water pump. We have to have all 12 parts on the shelf and then the tech can tear it apart and fix it. He said the other parts would be a week or 10 days, did I have a ride home. You bet your butt I have. Ride home, my Spyder and I are out of here. That caused a little ruckus in the building and I said screw it, it's only leaking a little bit and I am out of here. They called in about 10 days and I went down there and in 2 or 3 hours I was on the way home. I was the one who picked up on it and it was a tiny leak. Right or wrong, I lost no riding time on my new bike which now has 31,000 on it and it'll be 24 months the end of August. They have been great overall and they stock an awful lot of extra stuff for the Spyders and have supported me well. I've not lost a days riding due to lack of parts, and then only 2 days because of the valve checks that are covered under my mx program and might as well have em done. Have to leave the bike overnight so the engine is ambient temp so they can do the check the next morning and get me out that day when the other stuff gets done.
Tuck

[smoky]

When. I first had my 2011RT, the water pump was leaking oil from the water pump within 2 weeks. The dealer determined "yes, it a water pump leak." Parts guy, who is really great, told me they had 5 of the 12 required parts. I looked at him and asked why didn't they replace the pump. Oh, no. It doesn't work like that with the water pump. We have to have all 12 parts on the shelf and then the tech can tear it apart and fix it. He said the other parts would be a week or 10 days, did I have a ride home. You bet your butt I have. Ride home, my Spyder and I are out of here. That caused a little ruckus in the building and I said screw it, it's only leaking a little bit and I am out of here. They called in about 10 days and I went down there and in 2 or 3 hours I was on the way home. I was the one who picked up on it and it was a tiny leak. Right or wrong, I lost no riding time on my new bike which now has 31,000 on it and it'll be 24 months the end of August. They have been great overall and they stock an awful lot of extra stuff for the Spyders and have supported me well. I've not lost a days riding due to lack of parts, and then only 2 days because of the valve checks that are covered under my mx program and might as well have em done. Have to leave the bike overnight so the engine is ambient temp so they can do the check the next morning and get me out that day when the other stuff gets done.
Tuck

Tuck: what dealer do you use? thanks, smoky:bowdown:

[TuckMiddle]

Tuck: what dealer do you use? thanks, smoky:bowdown:

I bought the Spyder RTSM5 from Freedon Power Sports in Kennesaw in August 2011. Also got a 3 year mx plan they offered.
They have had some changes in personel, but everything has always been handled professionally and I am perfectly satisfied. Just turned 33,000 miles and everything is great. They are good about customer pricing on BRP stuff too. Actually most all accessories/clothesd, etc. No give away, but a little "give", instead of just take!!
Let me know if you're over in the Canton area anytime. Always lookin for an excuse to ride someplace. For that matter, I could meet ya most anywhere.

:cheers:Tuck

[rtoledo]

As seen in many Threads My Spyder 2012 at about 1500 miles began leaving a puddle of Oil after Parked / Also Checked Coolant Level which was found to be low , Took to Stealership in Dover De.
Parts on order , the Bill to be about $1300 to Replace Water Pump , Seals , Clutch Cover Shaft...Contacted BRP to see if they are giving owners some relief on the Cost of repair due to this to be a common issue with their product. Some American made Auto Manufactures would at least meet you half way with the cost on known issues. They were some real D#@K's. Love riding my Spyder but would re think before purchasing another BRP product. If you must have you might want to purchase the Extended Warranty after reading all the issues Spyder owners are having on the Community Forum.

[Crisis]

There are plenty of 3rd party places to get parts.
For example
http://www.partshark.com/oemparts/a/cam/500b59dff8700228ecf59ca6/clutch-cover-and-water-pump

I have mine on the shelf waiting if needed.

[WilderThomas]

Don't know if it's the same, but dropped mine off at Reno's tonight to find the cause of the coolant on the garage floor.


I see that the hull number of your ship was CG 57. My own was CG 50. Which was sunk and turned into an artificial reef I believe after it was decommissioned. Sad ending for a proud, capital ship.