IWN2RYD
06-03-2011, 12:18 PM
This is a feel good post...
I have read of a few outstanding dealerships the past year, and want to place our dealership Clem's Powersports into that mix.
As many of you know, with our first RT-S we had a laundry list of issues. A significant lack of communication from BRP, and a Spyder that was in the shop for 60% of its life after four months of ownership.
Well all along the way our Sales Manager Corey and Service Manager Jeff refused to let us down. They always spoke to us as equals, and gave us the impression they owned our Spyder from the efforts they put forth in making things right.
I already said I will not go into detail as to what our resolution was, but after working with Clem's over the last year and change. That folks need to know just how great of a service you too can get from their establishment.
My wife and I have always been pleased with our tech as well. But I have to say... Our new Tech Randy is a Super Star. He is like a genius with these Spyders. Our RT-S has never ran better.
Heck one weekend we had a local event when we still had our RSS and Clem's let us ryde one of their RT-S's not only that weekend, but the next week! How dare them! BTW... That very RT-S in now ours :roflblack: They never got it back... :shemademe_smilie:
Even when we come in telling them of something we are experiencing that no one else is yet reporting.. They treat us like we want to be treated. Fairly and ethically. Sometimes we help them learn of potential issues, other times they are telling us. Regardless. This is the best relationship my wife and I have ever had with a dealership and are damn proud to tell the world about it...
Bottom line, we have now transacted three deals with Clem's and cannot say enough positive things about them to other folks. :firstplace: :yes: :bowdown:
I have read of a few outstanding dealerships the past year, and want to place our dealership Clem's Powersports into that mix.
As many of you know, with our first RT-S we had a laundry list of issues. A significant lack of communication from BRP, and a Spyder that was in the shop for 60% of its life after four months of ownership.
Well all along the way our Sales Manager Corey and Service Manager Jeff refused to let us down. They always spoke to us as equals, and gave us the impression they owned our Spyder from the efforts they put forth in making things right.
I already said I will not go into detail as to what our resolution was, but after working with Clem's over the last year and change. That folks need to know just how great of a service you too can get from their establishment.
My wife and I have always been pleased with our tech as well. But I have to say... Our new Tech Randy is a Super Star. He is like a genius with these Spyders. Our RT-S has never ran better.
Heck one weekend we had a local event when we still had our RSS and Clem's let us ryde one of their RT-S's not only that weekend, but the next week! How dare them! BTW... That very RT-S in now ours :roflblack: They never got it back... :shemademe_smilie:
Even when we come in telling them of something we are experiencing that no one else is yet reporting.. They treat us like we want to be treated. Fairly and ethically. Sometimes we help them learn of potential issues, other times they are telling us. Regardless. This is the best relationship my wife and I have ever had with a dealership and are damn proud to tell the world about it...
Bottom line, we have now transacted three deals with Clem's and cannot say enough positive things about them to other folks. :firstplace: :yes: :bowdown: