Recall the Recall?

[pastorchuck]

As I previously posted:

I was really looking forward to ryding Saturday in the 9/11 parade in Phelan, California with a group of Spyder Ryders, but my Spyder is at the dealers waiting for the 2nd generation DPS. I took it in on Monday because the steering was going out again. They checked it out and ordered my second DPS replacement that was delivered to dealer today. At the same time they received notice of recall. So, they had to re-order the new part. I have just one question....Why would BRP send the old unit knowing one day later they would be announcing the recall?

Well, here’s the rest of the story……

The dealer called me the next day and I was told the NEW DPS was installed and ready to be picked up. I was so happy to pick it up and not have to worry any longer about steering issues…..That lasted about 10 miles and then the “Limp Home” “Check DPS” began scrolling again. Limped it back to dealers and they worked on it for a couple of hours and sent me on my way again….Another 15 miles and the same thing happened, but this time the steering became so hard it was almost impossible to turn. The dealer picked it up and now I wait for their analysis. I was just wondering if I simply got a defective new DPS or if anybody else has had a problem with the ‘recall' unit?

[MangoMike]

Wow Pastor, that's terrible. I had the DPS recall done, even though I'd never had a problem. The new DPS seems to be a lot of skittish at speed. Where the old DPS really reduced the power steering as speed increased, this one doesn't seem to reduce it nearly as much, IF AT ALL. At this point I'm not too happy with the new DPS, but it may just take some time to get used to. The new one actually seems more dangerous to me, but that's probably just me.

Good luck...

Mike

[Dudley]

I got mine done yesterday and I am very pleased. I had had no problem issues in 40K miles, had all the "updates" done, so I was happy with what I had. This one does take a few miles to adapt to it. I find it to be more responsive, tighter (not as much slack, maybe even no slack). I suggest to anyone after getting it done, take time to get used to it before you do any twisties. It's a new learning curve. Learn it, for your benefit.

[musicarcade]

sorry to hear of your problems!
I just got my :spyder: back yesterday w/ the new dps installed. I was out for 3 months (Jan thru March) w/ dps issues previously.
:pray::pray::pray::pray::pray::pray:
I hope this an isolated incident!
I may go postal if mine starts to have issues:yikes:
keeping my fingers crossed and hope yours is on the road pronto!

[ARtraveler]

Sorry to hear you are still having issues. So far, I have had no issues with DPS on either vehicle. I have not received my recall letter from BRP yet, but am planning on taking both both Spyders in for the recall work when we fire the Spyders up in March 2011. We are getting to the last month for riding in Alaska, so I am not taking the bike into the shop for down time. Update: received my recall letters today.

[wyliec]

Got my 2nd generation dps today. Rode home in the rain 75 miles and had no problem. Like Dudley said, the steering felt tighter and more responsive.

[bikeguy]

Sorry you're having problems pastorchuck. I've had no problems with my steering but I took my RT in Tuesday for the recall. They got the new unit installed but did not get everything set in BUDDS by closing time so I left it and picked it up Wednesday afternoon and rode it home. On the RT I noticed little or no difference with the new unit. I'm about 35 miles from the dealer but this is west Texas and there are almost no turns on the highway between the dealer and my house. I need to get it on a road where there are some turns to see if I feel any difference. It seemed like it might take a little less effort to turn it than with the old DPS unit but I'm not sure, yet.

Cotton

[garganos]

As I previously posted:

I was really looking forward to ryding Saturday in the 9/11 parade in Phelan, California with a group of Spyder Ryders, but my Spyder is at the dealers waiting for the 2nd generation DPS. I took it in on Monday because the steering was going out again. They checked it out and ordered my second DPS replacement that was delivered to dealer today. At the same time they received notice of recall. So, they had to re-order the new part. I have just one question....Why would BRP send the old unit knowing one day later they would be announcing the recall?

Well, here’s the rest of the story……

The dealer called me the next day and I was told the NEW DPS was installed and ready to be picked up. I was so happy to pick it up and not have to worry any longer about steering issues…..That lasted about 10 miles and then the “Limp Home” “Check DPS” began scrolling again. Limped it back to dealers and they worked on it for a couple of hours and sent me on my way again….Another 15 miles and the same thing happened, but this time the steering became so hard it was almost impossible to turn. The dealer picked it up and now I wait for their analysis. I was just wondering if I simply got a defective new DPS or if anybody else has had a problem with the ‘recall' unit?

They may have not reset the Steering Angle Sensor (SAS) properly. If this is not done with the steering in the straight ahead position then it WILL throw the vehicle into limp home mode. It's very easy to fix, they really just have to drive the vehicle straight ahead, make sure the bars a center & the bike goes straight ahead & click the reset button with BUDS. If the SAS is off even 2 degress it will think the bike is trying to turn and the YAW RATE SENSOR will not indicate a turn. This fools the computer to think there is a defect with the DPS or SAS.

[pastorchuck]

Thanks, GSS, the Tech said that was one of the first things he did but still has the problem. Thanks again for the input. Keep the ideas coming cuz somethings gotta work! By the way how's the weather in New Haven? It's turned cooler here, it was only102 degrees today!

[Spyderjuice]

Pastorchuck,

Check to see if the correct DPS was installed. I had mine done and it didn't work and they discovered they had put an RT unit is my GS. They took it apart again and put the correct DPS in and it works like a charm.

Go figure...
Stan

[spyder-dude]

As I previously posted:

I was really looking forward to ryding Saturday in the 9/11 parade in Phelan, California with a group of Spyder Ryders, but my Spyder is at the dealers waiting for the 2nd generation DPS. I took it in on Monday because the steering was going out again. They checked it out and ordered my second DPS replacement that was delivered to dealer today. At the same time they received notice of recall. So, they had to re-order the new part. I have just one question....Why would BRP send the old unit knowing one day later they would be announcing the recall?

Well, here’s the rest of the story……

The dealer called me the next day and I was told the NEW DPS was installed and ready to be picked up. I was so happy to pick it up and not have to worry any longer about steering issues…..That lasted about 10 miles and then the “Limp Home” “Check DPS” began scrolling again. Limped it back to dealers and they worked on it for a couple of hours and sent me on my way again….Another 15 miles and the same thing happened, but this time the steering became so hard it was almost impossible to turn. The dealer picked it up and now I wait for their analysis. I was just wondering if I simply got a defective new DPS or if anybody else has had a problem with the ‘recall' unit?

Interesting....I had mine done yesterday and got about 15 miles from the dealer and had the same exact problem. I did end up getting back to the dealer and my dealer did a resync or what ever they call it and double checked the connections. They did a 35 mile test ride and then drove it to me 50 miles to my house with no problems. Just finished doing a 40 mile ride tonight to double check and it worked great. I am leaving saturday for our 17 state tour to Spyder In the Smokies....so lets hope it is good. I must say that my spyder has never steered so easily until now. I think my power steering hasnt worked from day one.

[garganos]

Thanks, GSS, the Tech said that was one of the first things he did but still has the problem. Thanks again for the input. Keep the ideas coming cuz somethings gotta work! By the way how's the weather in New Haven? It's turned cooler here, it was only102 degrees today!
Very balmy 55 this morning. Fall is coming.
It could be a bad SAS. I have had to replace a few of them.

[pastorchuck]

Garganos, thanks, I will make sure they check that. And thanks to all for your encouragement and suggestions...

Also, here's a positive note:
Carlo from BRP sent me a PM wanting more information. I sure :pray: I can get out there rydin' right away. I don't think I could handle a three month down time like musicarcade, cuz I don't think a pastor's allowed to go postal!!

[Smylinacha]

I am glad you are my dealer!:2thumbs: You know your stuff!


They may have not reset the Steering Angle Sensor (SAS) properly. If this is not done with the steering in the straight ahead position then it WILL throw the vehicle into limp home mode. It's very easy to fix, they really just have to drive the vehicle straight ahead, make sure the bars a center & the bike goes straight ahead & click the reset button with BUDS. If the SAS is off even 2 degress it will think the bike is trying to turn and the YAW RATE SENSOR will not indicate a turn. This fools the computer to think there is a defect with the DPS or SAS.

[Desert Spyder]

Hi Chuck ... I had the same problem after the first recall and they had to reformat the computer. They said the computer was ... confused. But GSS'ssssss deduction is the most reasonable assumption.

About the parade: great time of fellowship as always on a :spyder2:. The bikes had a horrible time however. Two out of the fourteen had to be towed out at parades end for cooling and clutch problems, at least 2 others went into LM because of the heat, and one (an RT) had to let the oil cool down for the clutch to work properly again. My bike got no higher than 6 bars either because of Spyderpops missing air dam or because I was travelling backwards in spots, uphill, both ways.

We haven't physically met yet but we will. Gotta take my bike to Riverside tomorrow to have the brakes replaced and bled off. BRAKE FAILURE message on the display board. Last couple days the message went away. ?????

[Raptor]

Got a call from my dealer yesterday. Looks like I'll be doing both of mine next week. The recall letters showed up in the mail box last night! Pretty good timing I suppose.

I have not really had any problems with either bike. Once The RS-S did a Check DPS warning, but I just rode it harder because I liked the way it felt (not as skiddish or responsive, I had to kind of throw it around more which I liked!) got home, parked it, and everything went back to nornal the next day.

Hopefully the "fix" won't cause any problems! :D

[dewie]

sounds like they are going to recall the recall to the recall. brutal. I still haven't got the first recall done. think I'm going to lay back and see how many more issues arise before I make the 6 hour trip. way to go BRP, 3 strikes on the same issue.

[Dudley]

sounds like they are going to recall the recall to the recall. brutal. I still haven't got the first recall done. think I'm going to lay back and see how many more issues arise before I make the 6 hour trip. way to go BRP, 3 strikes on the same issue.


This not a strike, it's a home run. They did this one right.

[bikeguy]

This not a strike, it's a home run. They did this one right.

:agree:

Cotton

[TexasTripod]

I'm with you Dewey,I think I'm gonna lay low for a while and wait until I've seen some Spyders with more than a few hundred miles on the clock before I make the switch. Probably cant get mine to the dealership for a while anyway.

[MotorTony]

I had the new DPS installed and immediately put a couple hundred miles on it. I really like the new feel. I think it's smoother.

[TexasTripod]

Sorry, meant to say Dewie in my previous post.

[CRUCIFIED]

Sorry you missed your ride Chuck and my apologies for not getting back with you as things have been very difficult around here...as usual.

Where did you take your Spyder this time?

[musicarcade]

I'm with you Dewey,I think I'm gonna lay low for a while and wait until I've seen some Spyders with more than a few hundred miles on the clock before I make the switch. Probably cant get mine to the dealership for a while anyway.

Got about 200 miles on mine now. So far so good!:thumbup:

[bikeguy]

I'm with you Dewey,I think I'm gonna lay low for a while and wait until I've seen some Spyders with more than a few hundred miles on the clock before I make the switch. Probably cant get mine to the dealership for a while anyway.

I've got just over 400 miles on my RT since changing the DPS. No problems.

Cotton

[Archangel]

I just had mine changed Sat. Actually had no problems with the other one but after reading the stories, I was terrified. I'm new at riding and didn't want to take a chance. I was going to ask if anyone knew if this was the real fix but after reading this, I'm worried again. Does anyone know if the problem was in a certain year or just general. Mine is a 2010 and has less than 600 miles. I also have a muffler question. Any advice on which one to get? I just read bad things about the Hindle.