Hats off to CAN AM ACCESSORIES

[Triple B]

I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.

[DGoebel]

Oui, Il est bon!

[THE Q]

I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.
he"s the greatest i order the floor board for my f3s when he first made them he check and made new one because i have a manual speed .:bowdown::bowdown:all hell Pierre

[Chupaca]

:firstplace: he is dedicated to his customers and goes out of his way to keep them satisfied. He also searches or makes new products for us all the time...:2thumbs:

[ARtraveler]

Customer service done well, brings on the accolades. :bowdown::bowdown::bowdown:

[GeorgiaMary]

You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people?

Mary

[UtahPete]

You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people? Mary
http://www.canamspyderaccessories.com/

[wilpir]

I bought the floorboards for my RT Limited se5 looks great! Solid! and very comfortable

[Peteoz]

You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people?

Mary

Pierre owns CanAm Accessories (not part of the Can Am company) and Hopnel is an accessories manufacturer whose products Pierre sells, Mary.:thumbup:

Pete

[pegasus1300]

You will find some of the vendors we deal with here on spyderlovers to be the friendliest,most customer oriented dealers anywhere. I have dealt with and talked to Pierre several times and he has always treated me well and supplied me with quality products.Glad things worked out so well for you.

[Jarred]

Hi everyone.
I recently purchased a new RT. Does Can Am send u any kind of “Welcome Kit” or anything like that? I haven’t received anything from them yet. I’m interested in getting a couple things from their store, but w my luck, I’d buy them today and tomorrow I’d get a “Welcome to Can Am 20% off” coupon in the mail.
Thanks all.
PS- I love this machine! So glad I didn’t wait another season to buy.

[Deanna777]

I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.I agree, I bought from Pierre, (@ SpyderQuest 2 years ago) the
stain steel grills : see pictures 163675 & 163676


163677 side in front of driver feet.
Deanna

[pegasus1300]

Hi everyone.
I recently purchased a new RT. Does Can Am send u any kind of “Welcome Kit” or anything like that? I haven’t received anything from them yet. I’m interested in getting a couple things from their store, but w my luck, I’d buy them today and tomorrow I’d get a “Welcome to Can Am 20% off” coupon in the mail.
Thanks all.
PS- I love this machine! So glad I didn’t wait another season to buy.

Go back and read post #9.There are 2 different entities here. Can Am(A division of the Bombardier Corp) the maker of your Spyder who may or may not send you a welcome kit but if they do it won't be good at entity #2 which is Can Am Spyder Accessories.Com which is owned by Pierre who is a great guy to deal with and makes some great accessories for your Spyder.
Glad you like your machine. They really are a lot fun.

[billythekidd]

Just curious about how long it takes for the order to arrive here in the State. I know it is not far, but there are two postal services involved.... :D

Willy

[pegasus1300]

about the same time as from anywhere else.