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J48cruiser
07-10-2018, 01:49 PM
I have the FOBO ON MY 2015 rt limted the rear sensor will not light up, I change the battery reinstalled after eight seconds held the box on my phone for 5 seconds cleared the menory. does anyone have anything I havn't done. Do they sell just one sensor HELP

johnv50
07-10-2018, 04:15 PM
You can email them at sameer@salutica.com.my. They are very prompt at answering and will give you the necessary steps to try and reactivate the sensor. If it is in warranty they will replace it, if not you can by a single one.

johnv

Peteoz
07-10-2018, 05:08 PM
I have had a similar issue a couple of times, J48, where I have put a new battery in and still nothing. What has worked for me (it may not be your problem though), is to remove the battery and press on the metal clamps holding it in. This seems to seat the battery more tightly, as these “clamps” loosen a bit when you remove and replace batteries.

Pete

hypurone
07-10-2018, 05:10 PM
Installing the sensor itself on to another vehicle that runs higher pressure than the spyder has worked for some. Leave it on there for a few mins and you should see it on the display on your phone. Once this happens move it back to the bike and if it is still "installed" (configured in the FOBO app for your byke) it should be working again...

pitzerwm
07-11-2018, 02:35 AM
I had 2 of them, 1 bike and one car failed to work after a battery change. I tried everything, Sameer agreed to replace but a month had elapsed and so I thought that I would re-try and install them just to double/triple check, WOW both worked. IMO they are a great item and if they do fail Customer service is great. BUT probably there is nothing wrong except God hates you for a few minutes.

J48cruiser
07-11-2018, 03:27 PM
can anyone tell me were the log is on the appt and how to access it

pitzerwm
07-11-2018, 03:37 PM
After login, there is a gear in the upper right corner, "Send log" is at the bottom. It goes to their labs. You can pick to send it by email to yourself. I've only done it once and it wasn't much good as it's in metric and stuff that only makes sense to them.

Fatcycledaddy
07-11-2018, 03:50 PM
Do they sell just one sensor HELP
https://www.walmart.com/ip/Fobo-Xtra-Black-Tpms-For-Spare-Tire-Trailer-and-More-Max-Pressure-600Kpa-87Psi/48745607?wmlspartner=wlpa&selectedSellerId=0&adid=22222222227049240853&wmlspartner=wmtlabs&wl0=&wl1=g&wl2=c&wl3=147088219622&wl4=pla-260144753473&wl5=9017483&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=48745607&wl13=&veh=sem
This is the best price I have found on just one.

pitzerwm
07-11-2018, 04:34 PM
https://www.walmart.com/ip/Fobo-Xtra-Black-Tpms-For-Spare-Tire-Trailer-and-More-Max-Pressure-600Kpa-87Psi/48745607?wmlspartner=wlpa&selectedSellerId=0&adid=22222222227049240853&wmlspartner=wmtlabs&wl0=&wl1=g&wl2=c&wl3=147088219622&wl4=pla-260144753473&wl5=9017483&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=48745607&wl13=&veh=sem
This is the best price I have found on just one.


This one doesn't work on the bike, it's a FOBO Tire unit, which needs the "blackbox" .

spankym
07-14-2018, 02:27 PM
Try another battery change ...
I was having problem with my 2017f3 and installing new. seems i had to replace one battery. then release from bike as it had at one time registered. then reinstalled. i have since traded rims with a friend for his all black ones as i have a matte black f3 and reinstalled all no problem, although one always seems to need a couple of tries. remember if you take off to adjust air you done need to do anything but put back on... the same wheels.
to save phone battery i sign out of app when not using..
love them.