Back to Service dept.

PCBeachBum · 02-04-2010, 02:22 PM

Taking Spyder back in for more service. Steering is still great at all speeds but leaving phone store got another scroll on dash, "Check Engine". Parked it, took off cover, checked oil and looked for other leaks and found none. Started it and scroll was gone. Took it out on the highway doing 65 to 70, ran great and called service when I got to nieces house. Had new phone with no charge. Service said sounds like it needs another update. Just how many updates are there? Leo said 3 that he knows of and had second done after Christmas.

Also living in a salty enviorment, less than a 1000' from the Gulf of Mexico. Would it be wise to rinse off the engine and other componants with fresh water? I do that to my Honda Outboard, taking the cover off to rinse down the engine, whether I take it out or not, once a month?

skeetshooter · 02-04-2010, 02:24 PM

Mine kept doing that and it was the 02-sensor

4leafpat · 02-04-2010, 02:43 PM

Mine was the engine oil pressure sensor...

NancysToy · 02-04-2010, 05:21 PM

Sensors are the most common cause. BUDS will tell the story.

docdoru · 02-04-2010, 05:46 PM

I have bad GPS triggering the "check engine" light

.

SpyderWolf · 02-04-2010, 08:24 PM

Quote:

Originally Posted by docdoru

I have bad GPS triggering the "check engine" light

.

Please don't tell me this is going on right now after you just got your Spyder back from the dealer.

BajaRon · 02-04-2010, 09:24 PM

Quote:

Originally Posted by docdoru

I have bad GPS triggering the "check engine" light

.

Are you sure it's a "Check Engine" light and not your Radar Detector going off?

But seriously, I'm sorry to hear it's back to the Service Department. Still, the GPS is an easy fix.....IF the part is in!

Tom in NM · 02-05-2010, 12:50 AM

. . . . . did you check the fuses and make sure they were seated properly?

I hope you have a fast turn-around on it.

Tom

PCBeachBum · 02-05-2010, 03:21 AM

Quote:

Originally Posted by Tom in NM

. . . . . did you check the fuses and make sure they were seated properly?

I hope you have a fast turn-around on it.

Tom

Thanks Tom and everyone, this dealership is great when it comes to service. Had the DPS replaced and back to me in 9 days. Took longer to get the new DPS in, than they thought.

I didn't check the fuses and after talking to Leo the service manager again on Thursday he said, a new update has come out and that's most likely the problem. He said once we get it hooked up, we will see what comes up. He said it takes about an hour and has the parts in stock, if its a sensor.

The check engine light was on when it was scrolling on my dash and both went off after stopping and checking it out and never came on again. I road it Thursday before the wind started to pick up and some rain moved in and didn't see either the light or scroll.

docdoru · 02-05-2010, 04:56 AM

Quote:

Originally Posted by BajaRon

Are you sure it's a "Check Engine" light and not your Radar Detector going off?

But seriously, I'm sorry to hear it's back to the Service Department. Still, the GPS is an easy fix.....IF the part is in!

That was back in 2008...

SpyderWolf · 02-05-2010, 10:41 AM

Quote:

Originally Posted by PCBeachBum

I didn't check the fuses and after talking to Leo the service manager again on Thursday he said, a new update has come out and that's most likely the problem. He said once we get it hooked up, we will see what comes up. He said it takes about an hour and has the parts in stock, if its a sensor.

Can you do us a favor, and find out what this new update is and when it was actually issued? Since I am still searching for a new dealer I do not get notified when updates are available right now.

Tom in NM · 02-06-2010, 08:24 PM

Quote:

Originally Posted by PCBeachBum

Thanks Tom and everyone, this dealership is great when it comes to service. Had the DPS replaced and back to me in 9 days. Took longer to get the new DPS in, than they thought.

I didn't check the fuses and after talking to Leo the service manager again on Thursday he said, a new update has come out and that's most likely the problem. He said once we get it hooked up, we will see what comes up. He said it takes about an hour and has the parts in stock, if its a sensor.

The check engine light was on when it was scrolling on my dash and both went off after stopping and checking it out and never came on again. I road it Thursday before the wind started to pick up and some rain moved in and didn't see either the light or scroll.

Beautiful day here - sunny and into the 60s ( in the sun ). I went about 60 miles and after a muddy jaunt down about 4 miles of dirt road ( well, they called it a road ) when I got back on the pavement I got my first ever Scrolling Message" - just what you describe. Check Engine - Check DPS and a variety of the indicators lit. "Hmmmmmmm, its about 40 miles home", I thought. (that is the censored version) "I am way out in the NM sticks." (that is really censored)
Stopped and turned it off, had a cigarette, looked cool, looked at my cellphone [no signal], looked around. . . . . .yup, I have not seen another car in the last 20 minutes - then turned it back on. All the messages and indicators were still there. I turned it off again.

Time for serious and radical action, "follow your own advice"

. Opened the hood, pressed down on the fuse box and heard a 'click'. Took off the fuse cover, pressed all the fuses down, just to make sure and then restarted it. No Messages scrolling. No indicators glowing. Checked for other lose things. Good to go!

I am guessing that dirt road was the culprit, it was rough, I probably took it too fast - OK, I went way too fast and was crouched up on the foot pegs in order not to be bounced off. It was a blast, but it is possible that the fuse cover was not 100% locked in from when the shop worked on it and replaced my DPS.

Zipped around the rest of the day, more dirt roads, expressway, country lanes, a great Fry Bread 'sandwich' from a roadside stand on the reservation - nothing but smiles.

I really hope your messages are as easy to clear. Your posting was the first thing (almost) that I thought of when the messages came on and the indicators lit up - it was exactly as you described. To me, one of the most valuable things from this forum is to read both the negative and the positive and put myself in that position. With all the help and tips that are given, there is usually something to try or consider that I would not have immediately thought of - even including my own advice.

So, while a bunch of you are frozen in and under feet of snow - you all got a very big smile of appreciation and from deep within the Land Of Enchantment, I am sending you all clear roads and sky with temps in the 70's. It is guaranteed, though it may take it a couple months to get to the East Coast and over the Canadian border.

Tom

SpyderWolf · 02-06-2010, 08:36 PM

Glad to hear it was nothing more serious than a possible loose fuse.

Thanks for posting that, as it will give the rest of us something to think about if it ever happens to us as well.

NancysToy · 02-06-2010, 10:08 PM

Glad you remembered. Any time there are multiple warnings cascading across the screen, suspect loose relays!

PCBeachBum · 02-07-2010, 04:35 PM

Quote:

Originally Posted by SpyderWolf

Can you do us a favor, and find out what this new update is and when it was actually issued? Since I am still searching for a new dealer I do not get notified when updates are available right now.

Spyderwolf, I asked Leo the service manager at my dealership on Saturday afternoon about the updates that are out and he said 3. He said you should have been notified by BRP and I told him I wasn't. I did read about it on this site, sometime back and he said that's the best place to get info at Spiderlovers.com. He said he gets a lot of information from the posts on here and than checks with BRP. He said with these new machines, the more I know about them the better, I can serve our customers.

He also told me that another owner had Check DPS scrolling across his dash and instead of sending him on his way, like they did with me. They kept the Spyder and gave him a ride home. He said I learned a lot after yours locking up and my biggest concern was his safety. We got right on his and replaced the DPS unit, getting it back to him in just over a week.

I'm taking mine in Monday morning and will find out what it is and post it after I get home.

PCBeachBum · 02-07-2010, 04:59 PM

Quote:

Originally Posted by Tom in NM

Beautiful day here - sunny and into the 60s ( in the sun ). I went about 60 miles and after a muddy jaunt down about 4 miles of dirt road ( well, they called it a road ) when I got back on the pavement I got my first ever Scrolling Message" - just what you describe. Check Engine - Check DPS and a variety of the indicators lit. "Hmmmmmmm, its about 40 miles home", I thought. (that is the censored version) "I am way out in the NM sticks." (that is really censored)
Stopped and turned it off, had a cigarette, looked cool, looked at my cellphone [no signal], looked around. . . . . .yup, I have not seen another car in the last 20 minutes - then turned it back on. All the messages and indicators were still there. I turned it off again.

Time for serious and radical action, "follow your own advice"

. Opened the hood, pressed down on the fuse box and heard a 'click'. Took off the fuse cover, pressed all the fuses down, just to make sure and then restarted it. No Messages scrolling. No indicators glowing. Checked for other lose things. Good to go!

I am guessing that dirt road was the culprit, it was rough, I probably took it too fast - OK, I went way too fast and was crouched up on the foot pegs in order not to be bounced off. It was a blast, but it is possible that the fuse cover was not 100% locked in from when the shop worked on it and replaced my DPS.

Zipped around the rest of the day, more dirt roads, expressway, country lanes, a great Fry Bread 'sandwich' from a roadside stand on the reservation - nothing but smiles.

I really hope your messages are as easy to clear. Your posting was the first thing (almost) that I thought of when the messages came on and the indicators lit up - it was exactly as you described. To me, one of the most valuable things from this forum is to read both the negative and the positive and put myself in that position. With all the help and tips that are given, there is usually something to try or consider that I would not have immediately thought of - even including my own advice.

So, while a bunch of you are frozen in and under feet of snow - you all got a very big smile of appreciation and from deep within the Land Of Enchantment, I am sending you all clear roads and sky with temps in the 70's. It is guaranteed, though it may take it a couple months to get to the East Coast and over the Canadian border.

Tom

Tom, I just got back from a chilly 50 degree ride and before I left, I checked all the fuses. They were all in tight and on my ride, I didn't get the engine light or the scroll, so it must be the update or a sensor. Once they get it hooked up, they will know and like I said in a previous post, they have the sensors in stock.

I take it in Monday morning and I hope its warmer than it was today. Once I get across the bridge to Panama City, it should be warmer there than on the beach. We are getting a 5 to 10 mph breeze off the Gulf of Mexico and that contributes to the chill, plus creating my own windchill at 45 to 50 mph. I was going to take it out on the highway but ditched that idea after my fingers were starting to get cold. I do wear gloves year round but the ones I have are best for warmer weather. Going outside before I left I thought what a nice day for a long ride. I was gone just over an hour but for me any time, I can get out on the Spyder and get my fix, I feel a lot better.

I'll remember the next time to check the fuses if I see more scrolls, thanks for the tip.

SpyderWolf · 02-07-2010, 05:11 PM

Thanks for the updated information.

PCBeachBum · 02-09-2010, 03:00 AM

I took my Spyder for service Monday and it was the oxygen sensor that was causing the Check Engine scroll and engine lite to come on and they replaced it. Everything else checked out alright and it took about an hour.

It was waiting for me outside as they tried to talk me into a trade for an RT. I said straight trade mine for this and no extra payments? you got a deal. Will the salesman said, you know it doesn't work that way and I told him, I'm happy with what I have now. Than other onlookers asked questions about the Spyder and I told them how much fun I have with it and the only way to find out if it's right for you, is to take a demo for a ride.

Later in the day I went to Walmart and while putting bags in the trunk, a guy on a Harley trike pulled up alongside. He said for me that there, is the bike for me. He had the conversion done on his Harley after an accident and loosing his left leg. I told him they had an RT with a trailer on the showroom floor and his eyes lit up. He asked when I saw it? I told him this morning, when I had to have an update done. He said in the morning I'm gonna have to go take a look at it. Who knows? The next time you see me, I may be on it and the next time your at the dealer, you may see the Harley on the floor.

Several more onlookers stopped and asked for the money which is best buy? My new friend, who I've seen several times on the beach and over in Panama City, said the Spyder. The conversion for the Harley is just over $10,000 and a new one starts at around $30.000. He said the RS Spyders like this one starts at around $16,000, with the RT at around $22 to $26,000.

I said you've done your homework and he said I've been checking out the Spyder's for awhile, than heard about the RT and took the demo for a ride. He said he loved the way the SE had the thumb shifter and liked the way the handlebars came back towards you and the seat is great for me and with all the extras, it's just what I need for traveling. He said yep, gonna have to go checkout the one with the trailer in the morning. Than said I'm sure, I'll see you around and ride safe! Time for me to head back over the bridge and home, to do some number crunching.

The look on his face, told me that the next time I see him, he'll be on a black RT-S with matching trailer.

tatt2r · 02-09-2010, 08:25 AM

Quote:

Originally Posted by 4leafpat

Mine was the engine oil pressure sensor...

mine too....

Tom in NM · 02-09-2010, 09:30 AM

Quote:

Originally Posted by PCBeachBum

I took my Spyder for service Monday and it was the oxygen sensor that was causing the Check Engine scroll and engine lite to come on and they replaced it. Everything else checked out alright and it took about an hour.

Glad you are back on the road again!

You need to ask Will if he will split his commission on your sales.

Tom

PCBeachBum · 02-09-2010, 05:34 PM

Quote:

Originally Posted by Tom in NM

Glad you are back on the road again!

You need to ask Will if he will split his commission on your sales.

Tom

Tom, When I bought my boat in 2004. I had the only one in the area like it. They were having a hard time getting another in from the builder and the dealer would call me and ask if it was alright, if they sent people over to checkout mine. After 4 or more people checked out my boat, I called Rich the owner and asked how much of your commission am I going to get? I could here laughing in the back ground and he said free service for life.

I do believe that with all the question us owners are asked about the Spyder, we should all get a commission. Everyone I talk to asks where the dealership is? The guy with the Harley said it's on 231 at the Sea-Doo dealership.

I just got back from a ride to Pier Park at the west end of the beach. I live on the east end and it was warm and sunny. Half way there it started to rain and I had a smile on my face. I came out of this store and 2 girls and a guy were standing in the rain looking at it. They to asked about it and getting out of the rain, I answered all there questions telling them also where the dealership was. The two girls were very interested and said they were heading that way now.

Great idea about asking for commissions, since we are the ambassador's for the Spyder's.

SpyderWolf · 02-09-2010, 08:09 PM

Those are some great stories. Glad to hear they got you back on the road quickly. Keep on having fun out there.

PCBeachBum · 02-10-2010, 01:50 PM

Just got a call from Leo the service manager at my Spyder dealership. He wanted to know how its running now and I told him it's great but, am experiencing some surging and he said next time your in the area, which might be Thursday (Tomorrow), weather permitting, I'll take it in for them to check it out. I know that was part of the reason for the 2nd update and might need a new part, although BUDS showed everything was working fine.

I also asked him about rinsing down the engine, when I wash it once or twice a week and he said they have a spray that is used on Sea-Doo's that they recommend. Living where I do, about a 1000' from the Gulf of Mexico, it wouldn't hurt it and will get some to keep the corrosion down on external parts.

SpyderWolf · 02-10-2010, 08:31 PM

Quote:

Originally Posted by PCBeachBum

Just got a call from Leo the service manager at my Spyder dealership. He wanted to know how its running now and I told him it's great but, am experiencing some surging and he said next time your in the area, which might be Thursday (Tomorrow), weather permitting, I'll take it in for them to check it out. I know that was part of the reason for the 2nd update and might need a new part, although BUDS showed everything was working fine.

I also asked him about rinsing down the engine, when I wash it once or twice a week and he said they have a spray that is used on Sea-Doo's that they recommend. Living where I do, about a 1000' from the Gulf of Mexico, it wouldn't hurt it and will get some to keep the corrosion down on external parts.

If it is surging between 3,000 and 4,000 RPM, then it sounds just like what mine was doing after the first update was applied. The Engine Optimization Bulletin from October corrected my issues. Best of luck with yours.

SPYDERGUY1 · 02-10-2010, 09:46 PM

A question for fellow spyders. Anyone know exactly how many updates there are or have been ? have a 2008 sm and have had one and kinda a dealer mod ?? also looking for info on what is the latest you can buy the best warranty. I live in Canada. Looking for info/answers

PCBeachBum · 02-11-2010, 02:19 AM

Quote:

Originally Posted by SpyderWolf

If it is surging between 3,000 and 4,000 RPM, then it sounds just like what mine was doing after the first update was applied. The Engine Optimization Bulletin from October corrected my issues. Best of luck with yours.

SpyderWolf, yeah its between 3000 and 4000 rpm, that I get the surging and relate that to the service manager. I had that once before and took it in for the update after Christmas. The first update did absolutely nothing as it was still hard to steer and the only thing that came out of that update was it picked the bad DPS unit. Which I'm happy to say was replaced and working great now.

Talking to the Spyder tech Monday, he said they only had to replace one other DPS unit after mine. He also said mine was the only one that had the scroll, Check DPS and now know not to send the owner on his way. The lockup, will always be in the back of my mind and now know if I ever feel anything different in its handling, I'll take it right in.

PCBeachBum · 02-11-2010, 02:38 AM

Quote:

Originally Posted by SPYDERGUY1

A question for fellow spyders. Anyone know exactly how many updates there are or have been ? have a 2008 sm and have had one and kinda a dealer mod ?? also looking for info on what is the latest you can buy the best warranty. I live in Canada. Looking for info/answers

SPYDERGUY1, I checked and there are 3 updates out now as for warranty's, there was a post on the best warranty's out and its most likely on one of the other pages now. I believe the poster was HDXBONES who was looking for the best company out there. It's something I'm gonna have to look into, within the next year. I to have an '08 SM5 and that I bought in March of last year and as long as its still under warranty now, you can still purchase and extended one. I don't think a warranty company cares what country you live in as long as they get your $$$$

SpyderWolf · 02-11-2010, 06:21 PM

Hopefully they will get the surging issue sorted out quickly for you. My Spyder ran much better, and was a whole lot more fun to ryde after they applied the fix for the surge.

spyryder · 02-11-2010, 06:27 PM

Quote:

Originally Posted by SPYDERGUY1

A question for fellow spyders. Anyone know exactly how many updates there are or have been ? have a 2008 sm and have had one and kinda a dealer mod ?? also looking for info on what is the latest you can buy the best warranty. I live in Canada. Looking for info/answers

Spyderguy, if you bought yours new in Canada in 2008, then you've got a THREE year warranty. This was done to appease complaints of the Canadian vs. U.S. price differences for Spyders.

SPYDERGUY1 · 02-11-2010, 09:21 PM

Thanks , spyryder, guess will have to got to the dealer and hover over the salesman till I get some concrete answers. Hopefully can share with all. Still waiting for spring.