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BRP Contact
I know at one time, Carlos was the contact person for owners who were having issues with their Spyder. I believe he has moved on to another position with BRP. Does anyone know who took his place or who the contact person is now at BRP.
Thanks
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spydertechsupport@brp.com .
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715-848-4957 OR 819-566-3366
12/14/2011 Update:
819 566 3035
Customer Service Callcenter
NEW CONTACTS AT BRP:
Crystelle LaChance's email
crystelle.lachance@brp.com
1 819 566 3446
1 819 566 3062 fax
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Originally Posted by Bob Denman
Thanks
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Very Active Member
Originally Posted by Bob Denman
Bob,
I thought she had also moved on and Lamont said to use post #43 here:
http://www.spyderlovers.com/forums/s...ort-Link/page2
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As they say..!!
back home..."nadie sabe para quien trabaja" loosely, no one knows who's in charge... Never looked but doesn't their web site have contact lists..?? You know Canada, US, rest of the world.....
2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
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Wylie,
I think that you're right...
SORRY!
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what lamont said
Originally Posted by wyliec
i used that contact and got a steve m and he lied to me. he now told my dealer that the parts he told me were sent over night was a mistake and he answered the wrong e mail so he is just full of bull.
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Very Active Member
Originally Posted by cuznjohn
i used that contact and got a steve m and he lied to me. he now told my dealer that the parts he told me were sent over night was a mistake and he answered the wrong e mail so he is just full of bull.
People do make mistakes. So, have your parts been sent now?
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Originally Posted by cuznjohn
i used that contact and got a steve m and he lied to me. he now told my dealer that the parts he told me were sent over night was a mistake and he answered the wrong e mail so he is just full of bull.
Did you get any response from Ms. Dion?
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Very Active Member
Originally Posted by cuznjohn
i used that contact and got a steve m and he lied to me. he now told my dealer that the parts he told me were sent over night was a mistake and he answered the wrong e mail so he is just full of bull.
You throw those derogatory terms around pretty loosely. John.
Since when does someone admitting they made a mistake classify them as a liar?
Penny and Rick have owned many motorcycles starting in 1974 with Hondas, then to Suzukis, Gold Wings and ultimately Spyders.
74 Honda 360T (pair); 78 Suzuki GS 1000 (pair); 82 Honda Aspencade; 84 Honda 400; 87 Yamaha 1100; 99 Honda Valkyrie; 01 Suzuki Burgman(triked); 02 Honda GL 1800(triked); 10 Spyder RTSE; 11 Spyder RTSM; 12 Spyder RTSL (pair); 20 Spyder RTL (current)
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no
no the parts have not come yet i am still waiting, and the word LIE is a word i used to pick on him because this is not the first time he gave me the wrong information. maybe i should OF USED INCOMPETENT
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As we have seen, BRP support personnel monitor Spyderlovers. Having worked in customer support, my experience is that we would bend over backwards to help a cooperative customer. However, when we were confronted with an abusive customer, our support would revert to the minimum required by company policy.
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agree
Originally Posted by OldCowboy
As we have seen, BRP support personnel monitor Spyderlovers. Having worked in customer support, my experience is that we would bend over backwards to help a cooperative customer. However, when we were confronted with an abusive customer, our support would revert to the minimum required by company policy.
you are most likely right, but after being angry i just have to blow a gasket every now and than. for the most part i am a really nice guy believe it or not but sometimes the street guy in me comes out and at that point i just say what is on my mind. but i do agree with you
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