DPS Replacement- Letter to Owners

[mrk2ejk]

If you are not currently experiencing any DPS issues, then there should be no reason for them to keep your Spyder. I have heard of dealerships that state if they order parts the machine stays with them until they are installed, but this is quite a different situation. BRP will be sending them the new units, and they will not have to worry about them sitting on a shelf and not being used. They should not hold your machine hostage, unless they know they will have a new unit in the next day or two, and let you go on about your life. You should be able to schedule this replacement when it is convenient for you, and the dealer has the new part in stock.

That's exactly what my local dealer told me....I don't get it and will not have my bike sitting in a shop for 2+ weeks. I need to find a better dealer in the MD/VA/DC area.

[BajaRon]

Everyone here is saying 2 hrs to install, My dealer is telling me they need the over nite

Of course! 3rd shift must be doing all their Spyder work!

[Dukester]

I take mine in Thursday night, they told me it will be done on Friday, so I can pick it up. I love this service dept.

[NancysToy]

Everyone here is saying 2 hrs to install, My dealer is telling me they need the over nite

BRP reimburses 1.7 hrs for an RS, and 2.0 hours for an RT.

[Sarge707]

DIRECTION ASSIS*POWER STEERING (Includes 24 to 25 )
709400870 (replaces 709400453) 1$869.49$739.07
Cost from SHSpowersports for a Ballpark Figure.
While greasing the right side suspension the DPS was sitting right there in front of me. Does Not look that confusing OR hard to get at?

[murphybrown]

BRP reimburses 1.7 hrs for an RS, and 2.0 hours for an RT.

Same info I got from warranty dealer...that it would be an overnight job...since I have 4 hrs. travel 1 way asked who was springing for the motel..they just smiled. Why would it take overnight when it is a 2 hr. job (I have RT)? Also they told me that BRP sends them 2...then they have to send those replaced back and then they will get 2 more...weird, huh??? Guess BRP has reallllly good lawyers...can you imagine the lawsuit if someone is hurt as they play the "replacement game"...go figure huh!!! Let's hope their reasoning is sound...not for me to lose any sleep over..but does make me wonder what they are thinkin'????

[dave01]

Mine goes in the end of the week. Will be sitting at the pizza place next door till its done. They said around 3 hours start to finish

[retread]

Got my letter today, dated the 7th, now all I have to do is find somebody who is still a dealer. Probably won't happen till after the BBQ.

john

[SPYDDER]

I will be waiting until next year. My dealer has the replacement DPS in stock, but agrees with me about BRP's track record. Especially when software downloads are involved. I will wait until it has been a proven fix since I have no issues with the steering at present..

[pierrelogic]

Got my letter today as well. Called dealer and we agreed to wait for a month or so when I take the Spyder in for the 12,000 mile check.

Oh yea...passed 10,000 yesterday

[bnlrobinson]

Got my letter today but yesterday my DPS came true and sure enough no power stearing. called the dealer today, no parts in stock so I will wait.

[CRUCIFIED]

Got the call today. I am set up for the new DPS on Friday morning.

Malcolm Smith MotorSports

[NancysToy]

I will be waiting until next year. My dealer has the replacement DPS in stock, but agrees with me about BRP's track record. Especially when software downloads are involved. I will wait until it has been a proven fix since I have no issues with the steering at present..

My understanding was that there are no dealer software downloads with this (unless you never had the first recall done). The firmware is already loaded into the new DPS.