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got a call from brp today!
first i want to say thank you to lamonster for his continuing service to all of the spyder ryders !!
i received a call from carlo from brp this afternoon. he told me that brp is aware of the issues with some concerning the update and is working on a new release update that will be out within the next week or two! he also stated to me that there were some fine tuning adjustments included with the steering recall update that have caused the problems on a certain number of spyders.
the only mod that my wife and i have done is by adding a hindle. carlo told me that the hindle is not the problem and should not have any affect on the way the spyder runs. the hindle itself may make the issues more prominent than the stock pipe but wont affect the new update. he also says that not all of the dealers have this information but they would be advised within the next few days.
his advise for anyone having issues following the update is to call the brp service # and report it so a file can be started with your claim. have your spyder vin number handy and your closest spyders dealers phone # and address so that they can contact them.
again thank you to lamonster for keeping us all informed. hopefully in the next couple weeks the wife and i can get our spyder back to normal.
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I will definitely keep this info in case the little quirks I experienced today turn out to be bigger issues.
Thanks for sharing!
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what is the BRP service #?
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brp service #
(888) 864-2002 is the number i called to make brp aware of my issues.
from this "file" they said the would start for me and by responding to lamonsters "maybe i can help" thread i was contacted by carlo from brp.
i have been as frustrated as many others seem to be and i hope that what was said to me yesterday is for real......we'll just wait and see
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My experience with Carlo is that he does not promise anything he can't deliver. If he says a revision to the update is coming, I'm sure it is. I am also sure they don't want to rush into this like they did with the first update, and have another batch of problems. We need to be patient while they thoroughly test the new fix before they make it public.
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Very Active Member
Temporary fix...plug the purge valve with a bolt like Lamont did. I did that and the engine runs as smooth as most 4 cylinders. Try it, you may like it. Regardless, I was never let down by the Spyder, once I got over the surging, etc. I just ran it.
2008 GS SE5 in 2008
Traded at 43,000 miles for a left over
2010 RT SM5 in 2011
Traded at 57,000 for a left over
2014 RTS SE6 in 2015, which has 35,000 miles
Oct 19th, 2017, totaled 2014 RT while killing a Javaline
Dec 12th, 2017 drove a 2017 F3L home. What an awesome machine!
Never had any breakdown stranded issues.
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SpyderLovers Founder
Originally Posted by baxter2215
his advise for anyone having issues following the update is to call the brp service # and report it so a file can be started with your claim. have your spyder vin number handy and your closest spyders dealers phone # and address so that they can contact them.
Glad you got the call.
I just got off the phone with Carlo and I think you may have read into something he might have said. He told me
"there is no requirement for anyone to call BRP in order to open a claim for the dealer"
You can call them if you like but it is best to go through your dealer and then if you are still having issues to call the BRP support line. These guys are doing the best they can to try and make this right, just give them some time.
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