Hey JKMSPYDER.
We are sorry to hear that you have not yet received your BEST card.
Could you kindly send us an email to brp.care@brp.com or give us a call at 1-888-272-9222. Please be sure to provide us with your unit's VIN# as well as, mention your username and this forum, and we will be happy to look into your case.
We look forward to hearing from you soon.
Kindest regards.
Anne-BRPcare