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pjweimer
had dinner in your town of patalaska at the nut craker last night.a black rt went by while setting there.i have had two spiders 30,000 miles on the 13 rts and 32000 on the 14 stl all pretty much trouble free. going to col. in july for 15 days.
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Wish I could say the same. I currently have a 2016 RT Limited, with only 2299 miles on it as it sits in the shop. The current problem is a bad starting motor. Had the problem on May 28th on a ride, had it transported to dealer to be fixed. Currently still in shop waiting for parts to arrive from BRP according to the dealer. Contacted BRP's complaint line. They got back with me yesterday after talking with the dealer and said my Spyder is scheduled for repair on next Wednesday the 28th if all the parts come in. If and I say if it's repaired then that will be 30 days in the shop for repair. BRP rep said their was nothing they could do about the dealership because it is privately owned and operated.
Now, back up to last fall after getting my new Spyder, had the electric parking brake lock up and would not release. All I can say about that issue is the same problems. Parts took 2 and a half weeks to come for repair. Spyder was down and in the shop for 26 days for that issue.
All I can say is I'm not impressed with BRP's customer support or their part support for their product. Two to Three weeks to get a part is not acceptable service or customer support from BRP. As far as dealers, haven't seen a single one that impresses me so far, it's like their only interested in selling speed bikes and don't care about the Spyders or their service. I will say that some people have seem to find a good dealer in their area and I say good for them. Around my area I think I'm SOL when it comes to the dealer network.
Sorry for the rant, but I'm don't seem to be having as my luck with my Spyder as the rest of you I guess.
FYI, I'm have a 69 Camaro Z28 and I can walk into just about any auto parts store, order a part and have it delivered to my home in 2 days, and that's a vehicle that's over 50 years old !!!
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Very Active Member
I would not worry to much. It...COULD...happen, but...WILL...it happen? You already have 2500 good miles. That's a good start.
I think I have a pretty good track record. First of all, I live in Alaska. When 2008 rolled around there was only one dealer. Alaska is pretty big. Breakdowns would have been heck.
I bought the first 2008 GS sold to a customer in Alaska. Sight unseen and had to wait six months after my deposit was placed. I beta tested that one for 23,500 trouble free miles.
2009 had Semi Autos available. I purchased one for my spouse, now the ex. She still has it.
2010 brought our first RTS. I had a premier edition and was also a beta tester. 36,500 trouble free miles. Traded for the new 2014 RT-S 1330 three cylinder. Guess you could also call me a beta tester there.
Finally, bought Linda a new 2011 RT in 2012. She still has it and now over 26,000 trouble free miles.
We have 135,000 combined miles on them and currently have two (the 2011 and the 2014) in the stable. We are still happy with the 's.
NOTE: This is an unpaid endorsement by an equal opportunity BRP praiser and abuser. On the above, BRP has done good by me.
Last edited by ARtraveler; 06-21-2017 at 03:20 PM.
Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.
Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)
MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles
IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
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Active Member
Well.... relax.....
Originally Posted by RinconRyder
Given the number of very odd and complex issues with the Spyder, BRP has created an unsupportable monster. Obviously, the self-diagnostic systems in place are not capable of complete diagnosis - sometimes in the most mundane of circumstances.
So far my RTL has run flawlessly (2500 miles) but it is hardly broken in and I am beginning to fear taking it far, far away from home and having one of these "star wars" type issues. It isn't practical or possible that a small dealer in Jasper Junction could be expected to have the expertise to diagnose and/or repair some of these issues which, unfortunately, can leave the riders stranded. Out here in the western desert (where the riding is good) there are lots of miles between towns but only the largest cities have powersports dealers servicing Spyders,
I bought the RTL so the wifey could drive it and she has and loves it. She takes her driving test this weekend and I am sure, as soon as the pizza oven type temps go away, she will want to go touring. I am a bit worried about reliability though.
Are you reading comment from peoples without problems? .....No they are all out there riding.! As far as we are concerned, we have 4 of them:
2012 RS 65,000 km and doing great. N.P. except vacuum hoses and muffler holding bracket.
2013ST 34,000 km Kenda tire problem, and a valve seal. burning oil, but keept going
2013RSS 39,000 km Tackometer problem, dropping to zero while riding.... Clutch reservoir cover leaking.
2014RSS 31,000 km N.P. so far.
So, as you can see, nobody ever got stranded on the side of the road.
P.S. Clutch cover, muffler bracket and valve seal, are most probably user induced problems.....(so I think, anyway.... so cannot blame BRP for them. but they fixed it no question asked).....
Hoping this helps you appreciate more your spyder, and worry less about all comment ..... ;-)
Richard
* 2012 RS SE5 (hers)
* 2013 ST SM5 (mine)
Daughter RSS SE5 2014
Son in law RSS SM5 2013
P.S. 3 Kumho AST 225/50R15 and 1 Toyo Proxies 4 225/50R15 rear tires
2 sets of Kumho 175/55R15 front tires
1 set of Hankook V4
1 set of Canadian Tire General tire Evertrek RTX in 14" for the 2012 ...
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Active Member
He's on his RT She's on her F3
And the Keys to a Happy Marriage: Separate
Bathrooms, Individual Remote TV Clickers, and
His and Her Spyders.
"If there are no dogs in heaven, then when I die,
I want to go where they went." ~ ~ Will Rogers
"Never in the field of human conflict was so much owed by so many to so few."
~ ~ Winston Churchill in his tribute to the RAF.
"I'd like to know why well-educated idiots keep apologizing for lazy and complaining
people who think the world owes them a living." ~ ~ John Wayne
GOS 3799
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Very Active Member
Originally Posted by First Timer
Wish I could say the same. I currently have a 2016 RT Limited, with only 2299 miles on it as it sits in the shop. The current problem is a bad starting motor. Had the problem on May 28th on a ride, had it transported to dealer to be fixed. Currently still in shop waiting for parts to arrive from BRP according to the dealer. Contacted BRP's complaint line. They got back with me yesterday after talking with the dealer and said my Spyder is scheduled for repair on next Wednesday the 28th if all the parts come in. If and I say if it's repaired then that will be 30 days in the shop for repair. BRP rep said their was nothing they could do about the dealership because it is privately owned and operated.
Now, back up to last fall after getting my new Spyder, had the electric parking brake lock up and would not release. All I can say about that issue is the same problems. Parts took 2 and a half weeks to come for repair. Spyder was down and in the shop for 26 days for that issue.
All I can say is I'm not impressed with BRP's customer support or their part support for their product. Two to Three weeks to get a part is not acceptable service or customer support from BRP. As far as dealers, haven't seen a single one that impresses me so far, it's like their only interested in selling speed bikes and don't care about the Spyders or their service. I will say that some people have seem to find a good dealer in their area and I say good for them. Around my area I think I'm SOL when it comes to the dealer network.
Sorry for the rant, but I'm don't seem to be having as my luck with my Spyder as the rest of you I guess.
FYI, I'm have a 69 Camaro Z28 and I can walk into just about any auto parts store, order a part and have it delivered to my home in 2 days, and that's a vehicle that's over 50 years old !!!
First Timer I noticed that you purchased your Can Am from a Harley Dealership. Is this the Harley Dealer you bought the bike from that is giving the poor service, or is it a Can Am dealership?
Last edited by Fatcycledaddy; 06-22-2017 at 06:17 AM.
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Reliability
Originally Posted by RinconRyder
Given the number of very odd and complex issues with the Spyder, BRP has created an unsupportable monster. Obviously, the self-diagnostic systems in place are not capable of complete diagnosis - sometimes in the most mundane of circumstances.
So far my RTL has run flawlessly (2500 miles) but it is hardly broken in and I am beginning to fear taking it far, far away from home and having one of these "star wars" type issues. It isn't practical or possible that a small dealer in Jasper Junction could be expected to have the expertise to diagnose and/or repair some of these issues which, unfortunately, can leave the riders stranded. Out here in the western desert (where the riding is good) there are lots of miles between towns but only the largest cities have powersports dealers servicing Spyders,
I bought the RTL so the wifey could drive it and she has and loves it. She takes her driving test this weekend and I am sure, as soon as the pizza oven type temps go away, she will want to go touring. I am a bit worried about reliability though.
That's reason I got rid of mine. I couldn't trust it to get me home so I never drove it more than 100 miles from home base so friends or family members could get me home. I prayed someone would steal it!
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Originally Posted by 2dogs
By-the-way, don't fly Bombardier airlines on a hot day, they can't get off the ground.
To be fair, it is all small regional aircraft that have that problem and it isn't that they can't fly but rather that most of the runways they frequent are not long enough to give them enough length to get the lift they need in very hot weather. The aircraft builders don't tend to test their aircraft flying in these conditions because those temps are so infrequent on most of their routes. Altitude density has the same limitation.
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fears
I have a 2012 RT ltd that I bought used. Last year the wife and went to Yellowstone and that area without any hesitation. We put on well over 4000 miles with no issues at all. This year we went to Quebec for the homecoming and then down through Maine (home to us), again without a problem. The only issue I had was that on our last day I drove 723 miles and my wife was VERY unhappy!
Go out, enjoy your machine and expect that it will do and act as it shoud without problems.
Life is not a dress rehearsal.
Seth
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Active Member
For what it's worth
Distance has nothing to do with it. I took my Spyder from NC to Missouri and back, no issues at all, then a few months back the gearshift actuator fell out a few miles from my house. I'm riding to Tennessee this weekend. I'm not worried about it.
2014 RSS , Sunburst Yellow and Steel Black Metallic
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Spyder Away From Home
Originally Posted by RinconRyder
Given the number of very odd and complex issues with the Spyder, BRP has created an unsupportable monster. Obviously, the self-diagnostic systems in place are not capable of complete diagnosis - sometimes in the most mundane of circumstances. So far my RTL has run flawlessly (2500 miles) but it is hardly broken in and I am beginning to fear taking it far, far away from home and having one of these "star wars" type issues. It isn't practical or possible that a small dealer in Jasper Junction could be expected to have the expertise to diagnose and/or repair some of these issues which, unfortunately, can leave the riders stranded. Out here in the western desert (where the riding is good) there are lots of miles between towns but only the largest cities have powersports dealers servicing Spyders, I bought the RTL so the wifey could drive it and she has and loves it. She takes her driving test this weekend and I am sure, as soon as the pizza oven type temps go away, she will want to go touring. I am a bit worried about reliability though.
Please read ALL of the responses. You have to trust me and the others. Even a brand new GM or Ford or Whatever product can run into issues. Yes, the Spyder dealerships are few and far between in many instances. However, if you have roadside protection plan (AAA has one, I am certain) then your fears can be completely diminished. Here in the middle part of Canada (Winnipeg, Manitoba) you have to go about 350 miles to the west or east to come to the next Spyder dealer. From those locations it is at least another 350 miles to the next nearest again. I have driven all across Canada to/from Ottawa, and to/from Vancouver ... several times in each direction ... and not only did I not have any problems, I knew that my roadside assistance plan would look after me. If you owned a Victory or an Indian motorcycle, you would be in the same predicament. So, bottom line, get out there and live life to the fullest with your Spyder!
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In theory, there is no difference between theory and practice ... in practice, however, that's just a theory.
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Originally Posted by First Timer
Wish I could say the same. I currently have a 2016 RT Limited, with only 2299 miles on it as it sits in the shop. The current problem is a bad starting motor. Had the problem on May 28th on a ride, had it transported to dealer to be fixed. Currently still in shop waiting for parts to arrive from BRP according to the dealer. Contacted BRP's complaint line. They got back with me yesterday after talking with the dealer and said my Spyder is scheduled for repair on next Wednesday the 28th if all the parts come in. If and I say if it's repaired then that will be 30 days in the shop for repair. BRP rep said their was nothing they could do about the dealership because it is privately owned and operated.
Now, back up to last fall after getting my new Spyder, had the electric parking brake lock up and would not release. All I can say about that issue is the same problems. Parts took 2 and a half weeks to come for repair. Spyder was down and in the shop for 26 days for that issue.
All I can say is I'm not impressed with BRP's customer support or their part support for their product. Two to Three weeks to get a part is not acceptable service or customer support from BRP. As far as dealers, haven't seen a single one that impresses me so far, it's like their only interested in selling speed bikes and don't care about the Spyders or their service. I will say that some people have seem to find a good dealer in their area and I say good for them. Around my area I think I'm SOL when it comes to the dealer network.
Sorry for the rant, but I'm don't seem to be having as my luck with my Spyder as the rest of you I guess.
FYI, I'm have a 69 Camaro Z28 and I can walk into just about any auto parts store, order a part and have it delivered to my home in 2 days, and that's a vehicle that's over 50 years old !!!
Sounds like a problem with the dealership your going to.
On behalf of BRP's support I think they are great. Just the fact that they actually allow you to call them, and don't just tell you you have to call one of their dealers. Arctic Cat is like that you can't talk to anyone there usually they always tell you to call a dealer!
Last edited by JAS POWER; 06-22-2017 at 08:45 AM.
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Originally Posted by RinconRyder
Given the number of very odd and complex issues with the Spyder, BRP has created an unsupportable monster. Obviously, the self-diagnostic systems in place are not capable of complete diagnosis - sometimes in the most mundane of circumstances.
So far my RTL has run flawlessly (2500 miles) but it is hardly broken in and I am beginning to fear taking it far, far away from home and having one of these "star wars" type issues. It isn't practical or possible that a small dealer in Jasper Junction could be expected to have the expertise to diagnose and/or repair some of these issues which, unfortunately, can leave the riders stranded. Out here in the western desert (where the riding is good) there are lots of miles between towns but only the largest cities have powersports dealers servicing Spyders,
I bought the RTL so the wifey could drive it and she has and loves it. She takes her driving test this weekend and I am sure, as soon as the pizza oven type temps go away, she will want to go touring. I am a bit worried about reliability though.
I bought a '14 RTL in November of 14. It was a 60th birthday/retirement present. As far as reliability, I would ride it anywhere. I rode mine almost 19k in two years. My only real issue was the tires. If you have someone who is willing to put car tires on, don't worry about it. Ride to your hearts content. My wife is just very anal about being close to help.
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Originally Posted by MurrayBrown
If you owned a Victory or an Indian motorcycle, you would be in the same predicament.
As I said before, I understand both sides of this discussion.
But I have never owned either an Indian or Victory (or a Harley) and for the very same reasons I outlined before.
A trip interrupted by a machine failure, whether or not you are "rescued" by AAA, is a trip ruined.
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Very Active Member
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Very Active Member
Originally Posted by Ex-Rocket
Well I'm getting ready to embark on a month long trip out west which should cover over 7500 miles. Leaving on July 1 and traveling through Oklahoma, Texas, Colorado, New Mexico, Arizona, Utah, Nevada, California, Oregon, Washington, Idaho, Montana, Wyoming, North & South Dakota, Nebraska & Kansas. Am I worried? Sure I am. ....
Ex-Rocket, I think you're worried because you're skipping Minnesota on that trip, Iowa probably thinks the same. C'mon by let us know...
Rincon, I've only owned my '13 RTL since last October, over 4k miles since then (including 4+ months of winter storage_) and I'm still working full time.... Friday another Spyder rider and I are heading out to do 1800 miles this weekend taking the scenic route to try the Smackdab Run (Summer Solstice run, plus there and back again) and I'll have my AMA card (Roadside assistance included) and a spare gallon of gas for the long stretches in the Dakota's on 281.
More worried about the driver than the Spyder...<G>
Safe Rides,
David and Sharon Goebel
Both Retired USAF Veterans
2018 Anniversary Edition RT Limited
Baja Ron ultimate swaybar. Vredestein tires, Baja Ron Front Shock Pre-load adjusters, Pedal Box, See my Spyder Garage
IBA 70020 |
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Originally Posted by First Timer
Wish I could say the same. I currently have a 2016 RT Limited, with only 2299 miles on it as it sits in the shop. The current problem is a bad starting motor. Had the problem on May 28th on a ride, had it transported to dealer to be fixed. Currently still in shop waiting for parts to arrive from BRP according to the dealer. Contacted BRP's complaint line. They got back with me yesterday after talking with the dealer and said my Spyder is scheduled for repair on next Wednesday the 28th if all the parts come in. If and I say if it's repaired then that will be 30 days in the shop for repair. BRP rep said their was nothing they could do about the dealership because it is privately owned and operated.
Now, back up to last fall after getting my new Spyder, had the electric parking brake lock up and would not release. All I can say about that issue is the same problems. Parts took 2 and a half weeks to come for repair. Spyder was down and in the shop for 26 days for that issue.
All I can say is I'm not impressed with BRP's customer support or their part support for their product. Two to Three weeks to get a part is not acceptable service or customer support from BRP. As far as dealers, haven't seen a single one that impresses me so far, it's like their only interested in selling speed bikes and don't care about the Spyders or their service. I will say that some people have seem to find a good dealer in their area and I say good for them. Around my area I think I'm SOL when it comes to the dealer network.
Sorry for the rant, but I'm don't seem to be having as my luck with my Spyder as the rest of you I guess.
FYI, I'm have a 69 Camaro Z28 and I can walk into just about any auto parts store, order a part and have it delivered to my home in 2 days, and that's a vehicle that's over 50 years old !!!
First Timer,
We are sorry to read that your Spyder and customer support did not meet your expectations. If you'd like, send us your VIN, name and contact of your service dealer with a full description of what happened and we will be happy to make a follow up for you.
Thanks,
Sandra - BRPcare
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Originally Posted by RinconRyder
As I said before, I understand both sides of this discussion.
But I have never owned either an Indian or Victory (or a Harley) and for the very same reasons I outlined before.
A trip interrupted by a machine failure, whether or not you are "rescued" by AAA, is a trip ruined.
I think you'll risk machine failure any time you use a machine. It's just part of modern living.
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Based upon your recent comment: your path is clear...
Sturgis GW Trike.jpg
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Curb your fear
Originally Posted by RinconRyder
Given the number of very odd and complex issues with the Spyder, BRP has created an unsupportable monster. Obviously, the self-diagnostic systems in place are not capable of complete diagnosis - sometimes in the most mundane of circumstances.
So far my RTL has run flawlessly (2500 miles) but it is hardly broken in and I am beginning to fear taking it far, far away from home and having one of these "star wars" type issues. It isn't practical or possible that a small dealer in Jasper Junction could be expected to have the expertise to diagnose and/or repair some of these issues which, unfortunately, can leave the riders stranded. Out here in the western desert (where the riding is good) there are lots of miles between towns but only the largest cities have powersports dealers servicing Spyders,
I bought the RTL so the wifey could drive it and she has and loves it. She takes her driving test this weekend and I am sure, as soon as the pizza oven type temps go away, she will want to go touring. I am a bit worried about reliability though.
I too was paralyzed by the fear of a complicated problem with the "Big Dawg" (the name I gave my 2014 RTL) so I limited the distance of my rides. While I enjoyed riding around short to medium distance rides with other Spyder riders, something was missing. So, I gathered my courage and set out on a solo ride from San Jose California to San Diego. The trip was almost 1000 miles round trip. I rode down, spent a week with family (which included Father's Day) and returned on Monday after Father's Day. The Big Dawg simply performed well. Despite record breaking heat in California, the spyder, and I, made it just find. I think I was far more beat than the spyder after the trip. My advice, go for it.
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Originally Posted by Gumbeau
I too was paralyzed by the fear of a complicated problem with the "Big Dawg" (the name I gave my 2014 RTL) so I limited the distance of my rides.
One more time......
I am not "paralyzed" by the fear of something going wrong. I have been riding bikes for over 50 years and have travelled across the USA many times (and most times on rural two lane roads with services few and far between). I am though concerned about the reliability of the Spyder as far as my wife taking long trips. That's what the OP was about.
Can we all put this thread to bed please?
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