Is Lamonster Garage still trading??

[F3Spyderman]

Anyone know if Lamonster Garage is still in business? I emailed them twice recently about some parts I want to order and have not received a reply.

[armyspydervet]

Anyone know if Lamonster Garage is still in business? I emailed them twice recently about some parts I want to order and have not received a reply.

They just finished Spyderfest, I'm sure they will get back to you

[Firefly]

There's also a lot of flooding going on down there. He had to shut down as his shop was unreachable....

[TexAmRider]

Just placed an order and believe it has already shipped. Hope the place makes out ok after a busy weekend and all the rain.

[irvin48]

i have seen some pics of the region. our prayers are with you folks.
can anyone give us updates on how people are doing. we didnt go
to spyderfest and had seen the forecasts and some of the aftermath.
--irv

[Bob Denman]

Patience.jpg

[David2562]

Anyone know if Lamonster Garage is still in business? I emailed them twice recently about some parts I want to order and have not received a reply.

I also email them (twice) they finally got back to me with a little snotty remark

[Peteoz]

I also email them (twice) they finally got back to me with a little snotty remark

Yeah, I have experienced that, Dave......it really does only happen when they are under severe pressure though. It must be a real balancing act when you are a small business and have to travel interstate frequently. Rest assured, 99.9% of the time they are fantastic. We are ALL crabby from time to time (except for ME of course.....I'm always PERFECT! )

Pete

[F3Spyderman]

Thanks Guys for your comments. Here in the UK we have not heard much on the news about severe weather in that region. I'll just have be patient but I expect some of you guys know what its like when you get fired up about a new 'add-on' for your beloved Spyder, you want it last week.

[missouriboy]

We are ALL crabby from time to time (except for ME of course.....I'm always PERFECT! )

Pete

Now there's a man after my own heart!

"I'm not conceited, because conceit is a fault, and I don't have any faults."

[Buckeye Bleau]

Now there's a man after my own heart!

"I'm not conceited, because conceit is a fault, and I don't have any faults."

"I am NOT arguing with you, I am simply explaining why you are wrong!"

Joe

[Bob Denman]

I also email them (twice) they finally got back to me with a little snotty remark

"Patience is the one virtue; that none of us can wait to acquire."

[2Paw]

"Patience is the one virtue; that none of us can wait to acquire."

If "patience" is a virtue, why can't "Hurry the F up" be a virtue?

[Bob Denman]

Want it now.jpg

[ndspyderlover]

I also email them (twice) they finally got back to me with a little snotty remark

I have e-mailed Lamont a few times regarding questions with the Spyderlovers web site. He responded ASAP and was very helpful. I met him personally at Spyderfest this year. He and his wife were very cordial. When he responded to you he must have been having a bad day. Thank You

[Tango]

They got 9"-12" of rain in the area. Massive flooding everywhere. Spoke to Andrea from Pitbull yesterday. They are ok. But everywhere else is a mess. They are calling the storm, "The 500 year Storm". It's not pretty down there. Tom

[Lamonster]

_{I'm sorry if we didn't get back to you in a timely manner. Lamonster Garage is two guys, me and Jacob. We were working 17 to 19 hour days last week to try and keep everyone happy. As a result our emails, private messages, phone calls and voice mails suffered. I'm not sure what the answer is other than put out the fires that we can and get back to the rest when we can. We should be pretty much caught up today. Right now we're taking phone orders and shipping about a 100 packages a day. Yesterday I did two laser alignments, one full LED install on a RT and one Spydercuff and power plate install. Then I went to the hospital pick up my wife with a broken foot from trying not to step on her dog. When we got home I spent the next hour cleaning up after the dog that got the squirts. The last couple of weeks have not normal and we hope to do better in the future. I will say phone calls are way better than emails for us. The shop number is 417-313-2245}

[Chupaca]

Lamont did post an apology for the delays in getting back to customers during the spyderfest event. They were slammed with work and trying to keep up with online business. They are only three working it all and they will get back on top of things now that the fest is over. Weather complicated things as well but a few days does not seem unreasonable or cause one to suspect they went out of business...Hang in there they will get back to you....

[IdahoMtnSpyder]

Now there's a man after my own heart!

"I'm not conceited, because conceit is a fault, and I don't have any faults."

"I never make any comments based on conceit. I just offer expressions based on an accurate self evaluation!"

[Arion]

_{I'm sorry if we didn't get back to you in a timely manner. Lamonster Garage is two guys, me and Jacob. We were working 17 to 19 hour days last week to try and keep everyone happy. As a result our emails, private messages, phone calls and voice mails suffered. I'm not sure what the answer is other than put out the fires that we can and get back to the rest when we can. We should be pretty much caught up today. Right now we're taking phone orders and shipping about a 100 packages a day. Yesterday I did two laser alignments, one full LED install on a RT and one Spydercuff and power plate install. Then I went to the hospital pick up my wife with a broken foot from trying not to step on her dog. When we got home I spent the next hour cleaning up after the dog that got the squirts. The last couple of weeks have not normal and we hope to do better in the future. I will say phone calls are way better than emails for us. The shop number is 417-313-2245}

It strikes me that's more than enough for one person - or two or three for that matter - to have to cope with. Can't imagine too very many of us being willing to work that many small business hours daily, even for a short time. For what it's worth, every order I've placed with Lamonster has been handled quickly and efficiently. In fact, deliveries came so rapidly I've begun to believe their shop was secretly just down the block. And I assumed the business was surely more than two people. Count me in the loyal customer column.

[Bob Denman]

[Lady Lamonster]

Last week was not a normal week. We had hundreds of Spyderfest folks in town and Lamont and Jacob were getting about 3 hours of sleep a night. So, yes, emails went unanswered so we could deal with the crowds. In the meantime the normal IM's and PM's kept coming in and there is no way we can be in a couple places at once. The voicemails got a little backlogged. But this is not normal operating procedure at Lamonster Garage. We pride ourselves on same day shipping normally.

Seriously, give the men a break. They didn't even get a chance to eat all day long. I don't know how they do it. I tried to help as best as I could with questions. We are normally at it 24/7 even on slow days let alone during Spyderfest. We appreciate your understanding.

Joan, THE WIFE

[Bob Denman]

Hi Joan,
Heal quickly, and don't try to use the Dog as a skateboard next time!

[irvin48]

and they do it all for us, and do it well.--irv

[Lamonster]

They got 9"-12" of rain in the area. Massive flooding everywhere. Spoke to Andrea from Pitbull yesterday. They are ok. But everywhere else is a mess. They are calling the storm, "The 500 year Storm". It's not pretty down there. Tom

Yes it's really that bad here