Help please!

[Cruising RT]

Just installed a Sena SM10 on my 2014 Spyder RT, my helmet headset is a Sena SMH10R bluetooth and the headset is pairing with the SM10 but I'm not hearing anything in my helmet speakers, what am I missing? Do I have to do anything in the Radio control center? I know speakers work because on commucations between husband and I while riding. Any problem shooting help would be greatly appreciated

[billybovine]

How did you hook up SM10 to the radio? With the cable that comes in the kit from BRP. Make your own custom cable. Get the cable from Motorcycle Dave.

[Spyder33]

Just installed a Sena SM10 on my 2014 Spyder RT, my helmet headset is a Sena SMH10R bluetooth and the headset is pairing with the SM10 but I'm not hearing anything in my helmet speakers, what am I missing? Do I have to do anything in the Radio control center? I know speakers work because on commucations between husband and I while riding. Any problem shooting help would be greatly appreciated

May seem obvious, but the SM10 needs to connect to the entertainment center. Hopefully you got this wire from Motorcycle Dave when you purchased your SM10.

[Cruising RT]

May seem obvious, but the SM10 needs to connect to the entertainment center. Hopefully you got this wire from Motorcycle Dave when you purchased your SM10.

Yep! Bought the SM10 & cable from motorcycledave

[billybovine]

If the radio is muted. That will mute the feed to the SM10. Except for GPS alerts. So make sure it is not muted. Volume has no effect on the headset volume.

[Cruising RT]

If the radio is muted. That will mute the feed to the SM10. Except for GPS alerts. So make sure it is not muted. Volume has no effect on the headset volume.

Hearing music thru bike speakers but nothing thru helmet speakers

[ottawa-rider]

Have you played with the volume setting of the headset while radio should be playing.

Keep in mind that volume setting while speaking with passenger is different from setting for the radio, each must be adjusted while that function is active.

[Cruising RT]

Have you played with the volume setting of the headset while radio should be playing.

Keep in mind that volume setting while speaking with passenger is different from setting for the radio, each must be adjusted while that function is active.

Spoke with Sena today and they suggested factory reset on headset. Came in did reset, repaired units and Bam! Finally, sound in speakers. Thanks for your suggestion.