-
Very Active Member
Could be! I know they really have BRPs ear too, based on the comments made by their reps during the demo rydes we conducted for BRP. Number 1 in sales in the Western region USA!
White 2013 Spyder RT Limited. BajaRon Swaybar, Custom Dynamic Third Brake Light. Ultimate Custom Black and White seat with driver and passenger back rest. Gloryder Led Wheel lights.Custom Dynamics Led Bright sides, Amber and Red Fender lights, and Saddle Bag Bright sides.
2016 F3 Limited Intense Red Pearl. Lidlox, BRP Driver Back Rest, BRP Passenger Back Rest,Fog Lights, GPS, Signature Light! Custom Dynamics LED Bright Sides, Amber and Red Fender lights, and Saddle Bag Bright Sides.
-
Well, well, well. Whaddya know! Talked with my local dealer and they'd be more than happy to install a tire that I brought to them. In fact, there was a Kuhmo tire sitting by the service desk that another customer had brought in. And on top of that good news, it'll only cost me one hour ($99) labor for the installation! My day just got better. Thanks for all your valuable input.
-
-
Very Active Member
See comment #29 in this related thread:
http://www.spyderlovers.com/forums/s...da-tires/page2
I understand the federal regulation, but as I mentioned earlier in that thread (comment #26), I'd be plumb tickled if Spyder dealers offered the option of signing a waiver. As far as I can determine, only a few dealers are doing this. If it's entirely legal, BRP should spread the word among the dealers.
-
Very Active Member
We do not ask for a waiver to install quality tires.
Won't install a Kenda either. With or without a waiver.
-
-
Very Active Member
-
-
Ozzie Ozzie Ozzie
-
-
Very Active Member
Originally Posted by monkeyboymorton
A bit off topic, but did you guys have to sign a disclaimer when you bought the Spyder?
I remember having to go thorugh a ticklist sheet at the dealer in germany and then sign the bottom. Had things like 'not drive on gravel', 'not drive on snow' etc. on it. Must have been at least 10 things on there I had to pledge not to do before I could take it away.
Ironically I broke the snow one on the way back to the Uk as it was snowing when my ferry docked!! I definitely broke the gravel road one last week.
I wonder if I've got a copy somewhere - could be fun trying to tick them off in the opposite way, as in I've done them!!
Never heard of this but would like to see it if you can find it! Sounds crazy to me lol...
Live, Love, and Ride! God Bless!
-
Very Active Member
Originally Posted by Pirate looks at --
As stated above, my dealer said to me we have th Kumho in stock, it is less expensive, and others are getting much better wear on them. Would you like to give it a try? I said yes I would. No paper work involved. Apparently that tire has been approved by BRP.
Your dealer thinks like every dealer should. Unfortunately some dealers care more about profit than customer satisfaction. Installing a non-OEM tire, of the correct size, on a Spyder has NEVER been an issue with BRP - just like installing a non-OEM accessory. (If it was, you wouldn't find so many dealer that routinely do it for their customers.) Also installing a non-OEM part does not void any part of the warranty unless it is reasonably deemed to have caused damage to other parts that would otherwise have been covered under warranty. That's really not an issue with a tire.
This whole issue is strictly a dealer problem. Many dealers install non-OEM tires that they do not carry in stock. I would think that most do, but I have never seen any sort of poll on this. My own dealer has no problem with it (as many others here have also stated over the years).
As for any type of service company asking a customer to sign a release, there are sometimes good reason for that. I wouldn't think that installing any correctly sized tire would be one of them, however. Mostly, customer releases forms are intended to help protect companies from liability when a customer asks them to do something that might result in property damage or injury. In that case, the dealer has to decide whether to risk their liability with a release, or risk losing the customer by refusing service. The truth is that anytime a service company does anything for any customer, there is a liability risk. That's what business insurance is for.
Last edited by robmorg; 07-30-2016 at 10:29 AM.
-
Very Active Member
"As your Mom used to ask you: "If your friends all decided to jump off of a bridge; do you think that it'd be okay for you to jump also?""
Depends ...... will there be cake afterwards?
-
Very Active Member
Originally Posted by robmorg
Your dealer thinks like every dealer should. Unfortunately some dealers care more about profit than customer satisfaction. Installing a non-OEM tire, of the correct size, on a Spyder has NEVER been an issue with BRP - just like installing a non-OEM accessory. Also installing a non-OEM part does not void any part of the warranty unless it is reasonably deemed to have caused damage to other parts that would otherwise have been covered under warranty. That's really not an issue with a tire.
This whole issue is strictly a dealer problem. Many dealers install non-OEM tires that they do not carry in stock. I would think that most do, but I have never seen any sort of poll on this. My own dealer has no problem with it (as many others here have also stated over the years).
Well, I've called around to Can Am dealers within a 200 mile radius, and none of them will install a non-OEM tire.
And this is precisely my point: if corporate BRP has no issue with dealers installing non-OEM tires, they need to get the word out so that all dealers are consistent about this. As I pointed out in my previous post, tires are perhaps the biggest friction point between Spyder riders and the dealerships.
-
Very Active Member
Originally Posted by Fat Baxter
And this is precisely my point: if corporate BRP has no issue with dealers installing non-OEM tires, they need to get the word out so that all dealers are consistent about this. As I pointed out in my previous post, tires are perhaps the biggest friction point between Spyder riders and the dealerships.
If BRP has no issue with installing non-OEM tires, there is really no point in their putting out such a communication. As I said, this is strictly a dealer issue. BRP should not involve themselves with it, and in fact, would be wise not to do so. I suspect that most all dealers already know this. Some just like to blame BRP, rather than have a customer upset with them about their own policy. Your guess is as good as mine as to why the policy exists with so many dealers. I expect it has more to do with a profit motive than anything else.
Last edited by robmorg; 07-30-2016 at 10:43 AM.
-
Very Active Member
Originally Posted by robmorg
BRP should not involve themselves with it, and in fact, would be wise not to do so.
Strongly disagree. That a few dealers are being jerks reflects poorly on BRP in general. I would think BRP should be very concerned as to how this impacts their image of keeping customers happy. We shouldn't have to shop around to find a good dealer (repair shop capabilities side).
-
Very Active Member
I just take mine to Ride Now and they sell and install a new OEM tire for $189. You pay the price of the tire and it includes install. I personally have had great luck with the OEM tires. No sore back in the morning and total price is $189. I'm a happy Camper! So there---why get your panties pulled up tight over which tire, mileage, what Mike thinks, sorting all the mouse turds from the sugar bowl etc.
Now isn't that easy. Check with Ann and Joe if you want the date when the new compound of the OEM tire began. Do not think any of the old compound is still in stock.
Jack
All my life I wanted to be somebody, now I realize I should have been more specific.
2019 Specialized E-Bike COMO 2.0
2018 Jeep Grand Cherokee Overland
2018 Tiffin Phaeton 37BH Motorhome
2015 BMW R1200R LC
2014 RTL SE6 Pearl White
2012 RT-622 trailer viper red
2014 Look 7x12 motorcycle trailer silver and black
2011 Polaris Ranger green
2013 GMC Yukon Denali XL silver oak
2016 Can Am Maverick
-
Ozzie Ozzie Ozzie
Jack, you do realise that the reason for the original compound change to that soft compound in the first place was due to the number of complaints about the poor grip & handling from the Kenda's don't you? So when BRP changed to a softer compound that got everyone complaining instead of just most people, changing back to the original compound didn't fix any of the pre-existing issues!!
Great 'customer service' ploy, isn't it?? Market something that generates complaints, then instead of actually fixing it, just replace it with something even worse!! That way, when you've got enough customer discontent built up about the crappy replacement product, you can go back to the original but still crap product & then customers will sing your praises, won't they?!
Hmmm, there seems to be something wrong in that scenario, but it is what we've had foisted upon us by BRP re their sub-standard choice of tires!! Alright, maybe no one else stepped up when they originally went to tire manufacturers for a tire & specified a unique size with a limited market potential. Surely, now that there is a lot of practical experience (at customer's risk & expense too) showing that other more common & marketable makes & sizes of tires DO work on the Spyders (& arguably work waaaay better than the Kenda's) it wouldn't be too hard for BRP to stop treating their customers like idiots on this one & 'approve' or endorse some of those alternative makes & sizes of tires?? Or does BRP think we actually like being treated like idiots??
Last edited by Peter Aawen; 07-30-2016 at 08:12 PM.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|