DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

[blacklightning]

Well, I am now in Robbinsville, NC for the spyders in the smokies gathering, and I got the D.E.S.S. error twice on my way here. It corrected itself each time. Once by simply flipping the key (this happened last week also), and once by switching to the 2nd. key. I am making an appointment with the dealer on Monday morning to have this rectified.

[cohoff]

Deanna ~ I wanted to let you know that I joined your 'two timer club'. I also have a 2014 RT-S. I had problems with the DESS error code earlier this summer. My dealer opened a case with BRP and the DESS was replaced under warranty. Two weeks ago I was 500 miles away from home in Yellowstone and I got the dreaded DESS code again. I played hell for several hours to get it restarted and I limped it 400 miles to my dealer. They replaced my DESS for a second time.

[Deanna777]

Deanna ~ I wanted to let you know that I joined your 'two timer club'. I also have a 2014 RT-S. I had problems with the DESS error code earlier this summer. My dealer opened a case with BRP and the DESS was replaced under warranty. Two weeks ago I was 500 miles away from home in Yellowstone and I got the dreaded DESS code again. I played hell for several hours to get it restarted and I limped it 400 miles to my dealer. They replaced my DESS for a second time.

Thanks for letting me know. What was the part # that your can-am dealership used to replace the DESS the first/ second time?

When you played for several hours, did you take your key and walk away and wait for 10- 15 minutes to let the computer reboot?
Deanna

[cohoff]

Thanks for letting me know. What was the part # that your can-am dealership used to replace the DESS the first/ second time?

When you played for several hours, did you take your key and walk away and wait for 10- 15 minutes to let the computer reboot?
Deanna

Deanna, i don't have know the part #. I looked on my past invoices and all it says is replaced DESS module. I do know that the DESS module cost $132.99, but it was covered under warranty

I played that game of walking away with my key for over 30 minutes. it never worked. i ended up leaving it sit for over 2 hours and went back to it. still wouldn't start. i kept trying off and on for the next 30 minutes and finally it started. once it did, i never turned it off until i got to my dealer. i was afraid it wouldn't start again.

[Deanna777]

Deanna, i don't have know the part #. I looked on my past invoices and all it says is replaced DESS module. I do know that the DESS module cost $132.99, but it was covered under warranty

I played that game of walking away with my key for over 30 minutes. it never worked. i ended up leaving it sit for over 2 hours and went back to it. still wouldn't start. i kept trying off and on for the next 30 minutes and finally it started. once it did, i never turned it off until i got to my dealer. i was afraid it wouldn't start again.

Is this the first D.E.S.S module that got replaced?

The part # for the D.E.S.S. module that my dealership replaced in my 2014RTS-SE6 is 710004190. On my invoice the price say's $0.00 for the D.E.S.S. module, and the switch # is 710004413 and the cost for that is $0.00. Also, the 2 items were under warranty and I still have warranty left.

Glad that you finally got your Spyder started, so you could take to your dealership. Keep us posted what happens next. Deanna

[cohoff]

Is this the first D.E.S.S module that got replaced?

The part # for the D.E.S.S. module that my dealership replaced in my 2014RTS-SE6 is 710004190. On my invoice the price say's $0.00 for the D.E.S.S. module, and the switch # is 710004413 and the cost for that is $0.00. Also, the 2 items were under warranty and I still have warranty left.

Glad that you finally got your Spyder started, so you could take to your dealership. Keep us posted what happens next. Deanna

I stand corrected Deanna......just relooked at my invoices. The first DESS module that was replaced on my 2014 RT-S SE6 has a part number of 710004190. This was in June 2015.

My second DESS module was replaced in October 2015 and the part number was 710004697.

Why would they have different part numbers?

[Deanna777]

I stand corrected Deanna......just relooked at my invoices. The first DESS module that was replaced on my 2014 RT-S SE6 has a part number of 710004190. This was in June 2015.

My second DESS module was replaced in October 2015 and the part number was 710004697.

Why would they have different part numbers?

Did your Can-Am dealership order the right part # from the get go? (for your 2014RT-S SE6)

Or did a tech (at your dealership) have a lot of installs to do the day that you brought your 2014RTS-SE6 in for your 2nd DESS module replaced? Maybe they (the tech at your dealership) picked-up the wrong part?

I got the following parts info. for Model Year, Model, Part Number
2014 RS,ST,RT 710004190
2015 RS,ST,RT 710004241
2015 F3 710004697

I got the above info from my can-am dealership that says" ROADSTER 2014-015 D.E.S.S. Error Displayed in Cluster_000104494_TST61Y014S10_en. Ask your can-am dealership about the part number 710004697. Keep me posted on what you find out about the part number (710004697) Deanna




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[Deanna777]

Well, I am now in Robbinsville, NC for the spyders in the smokies gathering, and I got the D.E.S.S. error twice on my way here. It corrected itself each time. Once by simply flipping the key (this happened last week also), and once by switching to the 2nd. key. I am making an appointment with the dealer on Monday morning to have this rectified.

If it happens again take a picture, and show the dealer.

What spyder model do you have?

Also what year is your spyder?


Do you have any Warranty left on your spyder?


If you do have warranty on your spyder, the work is covered under WARRANTY, and read the beginning of this thread that the DESS module, and Switch work that I had done was under the warranty. Also while you are at the dealership on Monday have the dealership reprogram both keys, and give you a new lock for the rear trunk. I posted the part #'s on this thread for the DESS module replacement. Have the dealership open-up a case with BRP, and be sure that you take pictures of the DESS error code.


You were lucky that it corrected it self each time on the way there.

Keep us posted on what happens on Monday@ the dealership.

Please post on this thread. Deanna