DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

[curtkemp]

I have a 2014, RT, LTD with 7000 miles. DESS error message is a reoccurring problem, bike won't start. Very intermittent. Very annoying. Bike is now at the dealer in Brainerd, MN for service. They have ordered parts but I don't believe that either the dealer or CanAm has any idea of what is going on.

[Bob Denman]

I've been told by a member in here who's opinion I value; that BRP has a problem getting decent-quality parts from their outside vendors...
This must be one of them!

[JerryB]

Hi Bob,

Re: BRP has a problem getting decent-quality parts from their outside vendors...

Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

Jerry Baumchen

[Bob Denman]

Hi Bob,
Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.
It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

Everybody likes to point fingers at everyone else; but I absolutely trust my source...

[Deanna777]

Hi Bob,

Re: BRP has a problem getting decent-quality parts from their outside vendors...

Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

Jerry Baumchen

Jerry, I agree because I do some QC work in my current job. Deanna

[Bfromla]

Glad I got a 13!

Besides the saving for getting my 2013 late as May 2014, thankfully I have not had these problems glad to see everyone deal well with it & BRP should get a grip on keeping us happy. We are good customers & there has been entirely too many problems from heat to tires & this for a weaker customer base to tolerate.

[JayBros]

As I mentioned in http://www.spyderlovers.com/forums/s...75#post1017075 the D.E.S.S. module either bad or good cannot be diagnostically tested so the only recourse is to replace with another module and keep fingers crossed hoping the latter will not fail which apparently has happened in some cases. OTOH one would think whoever is manufacturing the modules for BRP should have a go/no-go test to determine if the unit is satisfactory IMO.

To date I have received only two responses to my request for information from owners of failed and replaced modules to send information to BRPcare. Without documentation of numbers of failures and replacements, both single and multiple cases, any correspondence to BRPcare is IMO just whining. I consider it presumptuous of me to report your problems to BRP without your consent. YMMV.

[duke50]

I too had the key code problem while on vacation last week. Had to keep trying but each time it finally started. Also had Module replaced once. Now dealer is ordering me another.

14 RT

[Deanna777]

Besides the saving for getting my 2013 late as May 2014, thankfully I have not had these problems glad to see everyone deal well with it & BRP should get a grip on keeping us happy. We are good customers & there has been entirely too many problems from heat to tires & this for a weaker customer base to tolerate.

When I had a 2012RTS-SE5 I did not have the D.E.S.S. issue, but I had other problems (under warranty work). Yes, we are good customers and BRP should keep us happy, we pay a lot of money for our Spyders. Deanna