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  1. #1
    Very Active Member Deanna777's Avatar
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    Default D.E.S.S. KEY CODE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!

    Today, I was doing some errands, after I left the store went to start my spyder, I got the D.E.S.S KEY CODE "AGAIN" so I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, ( and a coarse I did not have my camera so no picture) the spyder did not start.

    Put both keys in their holders ( plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour ( in my mine I was thinking of calling Roadside Assistance, if the spyder did not start the 2nd time, I did not have to call Roadside Assistance,) because it started. Then I went on my way.

    Thank god!

    So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month ( 7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My spyder is a 2014RTS-SE6. I know this happens a lot.

    I did start a " Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

    Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  2. #2
    SpyderLovers Sponsor SpyderAnn01's Avatar
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    Default

    Somebody posted today on Facebook that she got the DESS error on her 14.

    2017 F3T-SM6 www.TricLEDUSA.com Lights, Wide Vu Mirrors, BajaRon Sway Bar, Spyderpops Bumpskid, Roadster Reno’ Belt Tensioner, F4 Customs 21" Tinted Vented W/S, PPA Black Orb Wheels www.PPAWheels.com, Russell Day Long Saddle
    2014 RTS-SM6 123,600 miles Sold 11/2017
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  3. #3
    Very Active Member Deanna777's Avatar
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    Default

    Quote Originally Posted by SpyderAnn01 View Post
    Somebody posted today on Facebook that she got the DESS error on her 14.
    Last month I had the D.E.S.S. Module replaced and both keys reprogramed. Sent pm. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  4. #4
    Very Active Member Chupaca's Avatar
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    Default Here's the thing..!!

    I'm not sure they have a good handle on this problem. You are not the first to have it more than once after the change of parts. The replacement parts may be defective as well. This new system seems a bit flawed even if it is safer as far as ignitions go. They are all being done as they fail... of a way to find the defective parts. They should replace them all with new ones and send those back to the manufacturer... jmo
    Gene and Ilana De Laney
    Mt. Helix, California



    ​2012 RS sm5


  5. #5
    Eponymous Member Bob Denman's Avatar
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    Default


    I wonder if re-programming the keys may be the source of it?
    Good Luck! Please keep us informed...
    If my Ass is in the saddle: my head is in the clouds!


    2010 RT A&C...............2014 RT-L...................2018 10th Year RT-L
    ............Gone; but not forgotten!!................... The Latest, and Best!

  6. #6
    Eponymous Member Bob Denman's Avatar
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    Yup! I once had a Chevy Silverado that got into it's head, that I was trying to steal it!
    If my Ass is in the saddle: my head is in the clouds!


    2010 RT A&C...............2014 RT-L...................2018 10th Year RT-L
    ............Gone; but not forgotten!!................... The Latest, and Best!

  7. #7
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    Default 2nd time

    2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
    got 1000 miles on my rear new v rubber..stock tire only lasted 4000 miles .every think looks and feels good

  8. #8
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    Post Dess error

    Quote Originally Posted by Deanna777 View Post
    Today, I was doing some errands, after I left the store went to start my spyder, I got the D.E.S.S KEY CODE "AGAIN" so I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, ( and a coarse I did not have my camera so no picture) the spyder did not start.

    Put both keys in their holders ( plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour ( in my mine I was thinking of calling Roadside Assistance, if the spyder did not start the 2nd time, I did not have to call Roadside Assistance,) because it started. Then I went on my way.

    Thank god!

    So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month ( 7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My spyder is a 2014RTS-SE6. I know this happens a lot.

    I did start a " Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

    Deanna

  9. #9
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    Default DESS error

    I have a 2014, RT, LTD with 7000 miles. DESS error message is a reoccurring problem, bike won't start. Very intermittent. Very annoying. Bike is now at the dealer in Brainerd, MN for service. They have ordered parts but I don't believe that either the dealer or CanAm has any idea of what is going on.

  10. #10
    Eponymous Member Bob Denman's Avatar
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    Default

    I've been told by a member in here who's opinion I value; that BRP has a problem getting decent-quality parts from their outside vendors...
    This must be one of them!
    If my Ass is in the saddle: my head is in the clouds!


    2010 RT A&C...............2014 RT-L...................2018 10th Year RT-L
    ............Gone; but not forgotten!!................... The Latest, and Best!

  11. #11
    Very Active Member Deanna777's Avatar
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    Default

    Quote Originally Posted by Bob Denman View Post

    I wonder if re-programming the keys may be the source of it?
    Good Luck! Please keep us informed...
    Yes, I will keep everyone posted as soon as I can, about the problem. ( I am a busy lady) Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  12. #12
    Very Active Member Deanna777's Avatar
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    Default

    Quote Originally Posted by mikej View Post
    2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
    got 1000 miles on my rear new v rubber..stock tire only lasted 4000 miles .every think looks and feels good
    Your last sentence is off the subject. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  13. #13
    Active Member KJWEB's Avatar
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    Default

    Quote Originally Posted by mikej View Post
    2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
    My 2015 RT Limited.....Good luck

    Attached Images Attached Images
    Last edited by KJWEB; 08-14-2015 at 10:40 AM.
    www.sasspyders.com
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    Cat Delete Performance Pipe
    F3T Top Case
    PPA Black Widow Wheels
    Custom Frunk Wrap


  14. #14
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    Default

    Sorry this is happening to folks even once, much less twice. I was hoping that some sort of pattern would emerge, providing a clue as to the affected units, but that doesn't appear to be happening.
    MEP
    ​2014 RT S SE6



  15. #15
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by KJWEB View Post
    My 2015 RT Limited.....Good luck

    Thanks for the pic. I will be calling the dealer this afternoon. I hope to get this fixed before I go to Spyderquest next month. Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  16. #16
    Active Member SailnDive's Avatar
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    Default

    Just another reason that I hate computers being in control of our equipment!

  17. #17
    Very Active Member Deanna777's Avatar
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    Default

    It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  18. #18
    Very Active Member Deanna777's Avatar
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    Default Picture of nomal dash board

    I did not get this picture: when I started the spyder yesterday. After I got the D.E.S.S Key Code I did get the above picture and it started. I will keep everyone posted on this. Deanna
    Attached Images Attached Images
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  19. #19
    Very Active Member Trbayth's Avatar
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    Default

    Quote Originally Posted by Deanna777 View Post
    It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna
    2014 ST's as well.
    Trb-- (Roger)

    2014 Cognac STL
    Ultimate Seat, Nelson Rigg Tail Pack, Nelson Rigg RS/ST Half Cover, TricLed fender lights, Squared Away Laser Alignment, BajaRon sway bar and links, Akropovic Sport Silencer

  20. #20
    Very Active Member Deanna777's Avatar
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    Default Newest Up date

    Here is the newest up date that I got from my Can-Am dealership( in Vermont) they said " they( Dealership) will open up a case with BRP and they( Dealership) will be in touch with me on what they will do next.

    Stay tuned on what happens next. As soon as I know I will post. Deanna
    Last edited by Deanna777; 08-14-2015 at 08:57 PM.
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  21. #21
    Very Active Member Deanna777's Avatar
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    Default

    Quote Originally Posted by Trbayth View Post
    2014 ST's as well.
    I just updated this thread, I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

    Does anyone know if the Manufactures Warranty still cover this, even it is the 2nd time that has happened?
    Deanna
    2014RTS-SE6 Cognac I am a Happy Spyder Owner!

    BRP Semi-Rigid Rear Side Cargo Travel Bags
    BRP Glove Box Organizer
    Ron-rnet Laser Alignment
    TRIC-LED Spyderpockets
    STV Black Carbon Fiber Windshield Blackout
    WRAPMYSPYDER.COM Sceptor Kit Reflective Decals-Orange
    BLUEKNIGHT911 (Mike) painted Dashboard+ GPS plug-in
    BRP Half Cover
    WRAPMYSPYDER.COM Air Dam Web Decal Black Reflective
    General Altimax RT 43 Rear tire
    BRP Full cover
    TRIC-LEDS Front Fender Marker Lights & Saddlebag Markers Lights





  22. #22
    Active Member Ex Winger's Avatar
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    Default

    Good luck.Hope they get to the root of this problem
    Bill

  23. #23
    Very Active Member JerryB's Avatar
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    Default

    Hi Bob,

    Re: BRP has a problem getting decent-quality parts from their outside vendors...

    Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

    It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

    Jerry Baumchen
    'I'll never forget what's her name.'

    'Things are more like they are now than they ever have been before.' Dwight Eisenhower

    2008 GS SE-5

  24. #24
    Active Member krazykat's Avatar
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    Default

    DESS module replaced twice so far on my 14 RT Ltd.......both times covered by warranty.

    Quote Originally Posted by Deanna777 View Post
    I just updated this thread, I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

    Does anyone know if the Manufactures Warranty still cover this, even it is the 2nd time that has happened?
    Deanna

    2014 Cognac RT Limited #185 (destroyed in T-Bone wreck 3/21/2014)
    2014 Cognac RT Limited #5333 (replacement 5/16/2014)
    2018 Champagne RT Limited #1002 (traded 1/31/2018)

  25. #25
    Active Member KJWEB's Avatar
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    Default

    Add to the known problem, I only get the D.E.S.S Error on one of my keys. At least for now anyway.
    www.sasspyders.com
    2016 F3T
    2015 Freedom Trailer
    Sypderpops BumpSkid Plate
    Lamonster ISP Key Cover
    Lamonster F3 Bar Clamp and Power Port
    Lamonster RIP floorboards and frame caps
    Lamonster Chevron Highway Pegs
    BajaRon Swaybar & Heim Links
    F4 Custom 21" tinted windshield
    BRP Cannonball Seat
    BRP F3 Idler Pully
    FOBO TPMS
    LidLox (dual)
    Garmin 660LM GPS
    Cat Delete Performance Pipe
    F3T Top Case
    PPA Black Widow Wheels
    Custom Frunk Wrap


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