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Experience with PitBull
It's not very often I post something on the SpyderLovers forum, but my recent experience with PitBull Power Sports needs to be written.....One month ago my wife and I are on a 600+ mile ride with the SOAR group to practice for our Canada ride. At about 150 miles from home, the dreaded "Orange Screen" lit up my dash and the bike immediately went into limp mode. To make this part of the story shorter, the group waited with me until the Spyder cooled down and we restarted the engine. Still the bright orange warning screen, but the engine limp mode was gone. All warning indicators were for the power steering unit. That was true, we were now driving without any power assist......Made it home. Now it's time to move to our new address, 350 miles south. Moved from Dubuque, Iowa to Columbia, Missouri. After a week of unpacking, we called Travis at PitBull and asked if he could schedule an appointment for us. We dropped off the Spyder last week, the service dept diagnosis was a complete power steering unit - electrical dead short. Major assembly. The parts manager ordered the part and got it in three days, awesome ! Thursday and Friday was spent disassembling and reassembling. Evidently with the new 2014, the entire front ends come off the Spyder along with most everything except the engine. Len - the dealership owner - showed me a picture of our Spyder taken apart. Holy Smokes - I about fainted when I saw my new bike in a hundred pieces. (Thank goodness Len showed me the picture after repairs were completed). During the repair process, I was kept up to speed by the service manager on the repair progress, was offered a loaner Spyder for as long as I needed it, and was personally greeted by Len today when my wife and I arrived to pick it up. The ride home was about 3 hours at 75+ mph. Len also said they did a lazer alignment before releasing it to me. Our Spyder drives like a completely new machine !!! Thanks Len, please thank your service and parts managers, and for sure, please thank the repair technicians. You made a customer for life. DubuqueSpyderRyder.
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Very Active Member
Originally Posted by DubuqueSpyderRyder
It's not very often I post something on the SpyderLovers forum, but my recent experience with PitBull Power Sports needs to be written.....One month ago my wife and I are on a 600+ mile ride with the SOAR group to practice for our Canada ride. At about 150 miles from home, the dreaded "Orange Screen" lit up my dash and the bike immediately went into limp mode. To make this part of the story shorter, the group waited with me until the Spyder cooled down and we restarted the engine. Still the bright orange warning screen, but the engine limp mode was gone. All warning indicators were for the power steering unit. That was true, we were now driving without any power assist......Made it home. Now it's time to move to our new address, 350 miles south. Moved from Dubuque, Iowa to Columbia, Missouri. After a week of unpacking, we called Travis at PitBull and asked if he could schedule an appointment for us. We dropped off the Spyder last week, the service dept diagnosis was a complete power steering unit - electrical dead short. Major assembly. The parts manager ordered the part and got it in three days, awesome ! Thursday and Friday was spent disassembling and reassembling. Evidently with the new 2014, the entire front ends come off the Spyder along with most everything except the engine. Len - the dealership owner - showed me a picture of our Spyder taken apart. Holy Smokes - I about fainted when I saw my new bike in a hundred pieces. (Thank goodness Len showed me the picture after repairs were completed). During the repair process, I was kept up to speed by the service manager on the repair progress, was offered a loaner Spyder for as long as I needed it, and was personally greeted by Len today when my wife and I arrived to pick it up. The ride home was about 3 hours at 75+ mph. Len also said they did a lazer alignment before releasing it to me. Our Spyder drives like a completely new machine !!! Thanks Len, please thank your service and parts managers, and for sure, please thank the repair technicians. You made a customer for life. DubuqueSpyderRyder.
That is one of the reasons I recommend them to everyone that I know
Cruzr Joe
2018 F3 Limited, BRP Driver Backrest, Spyderpops Lighted Bump Skid, Dual Spyclops Light, Mirror Turn Signals, Laser Alignment, Engine LEDs, Fog Lights With Halo's, Cushion Handgrips, BRT LEDs, and Under Lighting, Lamonster IPS, (with Clock), F4 25" Vented Windshield with Wings, Airhawk "R" Cushions. Position 4 Brake setting, Short reach Handlebars, Dash Mounted Voltmeter and 12 Volt Plug. Set of 3rd pegs. Extended Passenger Seat. Exterior BRP Connect setup, Ultimate Trailer
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Invalid Emails
That is why
I drove from WA state to purchase 2014 RTS and 622 trailer. Len and Vanessa are awesome folks that truly know what customer service means...
My Motto Is:
Live my life in such a way that when my feet hit the floor in the morning...Satan shudders & says "Oh, crap, SHE'S awake!"
Red Stallion: 2016 F3t SE6 (from Pitbull PowerSports/ Springfield, MO)
White Knight: 2014 RTS SE6 and matching 622 trailer (from Pitbull
PowerSports/ Springfield, MO)
Ms Spydee: 2010 RT SE5
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Very Active Member
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Very Active Member
Originally Posted by Bob Denman
You know what?
If he could bottle himself; he'd make enough money, to retire in about six minutes!
I don't think he'd retire,, obviously LOVES what he does and it SHOWS
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+1 for PitBull's laudable service!
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Very Active Member
Hey Bob. Maybe we can kidnap them and relocate them up here. Tom
Baloo is my name. Spyders are my game. Well, it's a doo-bah-dee-doo, yes, it's a doo-bah-dee-doo, I mean a doo-bee, doo-bee, doo-bee, doo-bee, doo-bee-dee-doo. And, well, now. Ha ha! What have we here?
2020 Petrol Blue Metallic RTL
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Very Active Member
It is great to see and hear about a very pro-active dealer. I almost made my 2014 purchase there. I did have dealings with them concerning oil change service kits.
They treated me well, I enjoyed the experience, and my merchandise arrived quickly. Never talked with Len, but his staff seemed very knowledgeable and friendly. They knew what they were talking about and took care of business.
If ever in the area, I would stop in.
Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.
Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)
MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles
IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
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Originally Posted by Cruzr Joe
That is one of the reasons I recommend them to everyone that I know
Cruzr Joe
absolutely right, Len and crew are the best. Jason in service is tops
redhorse
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MOgang Member
Spyder: 2011 RT Limited w/ RT-622 trailer
Mods: ESI Brightsides, RT Rear Brightsides, HMT Brake Light, Scuff Guards, Utopia Backrest, Chrome, and more Chrome, Pearl White Rear View Mirrors, Rear Fender, and Dashboard, Black Rear Wheel and Belt Assy, SpyderPops Heat Shields & Bump Skid, Elka Stage 1+ Shocks, 2012 SF Graphics, Silver Carbonfiber Dash, Corbin Arm Rests, Baker A.W., BRP Vented WindShield. BR's Sway Bar, Tricled White Halo Lights, BadBoy Air Horn, Spyder Legs Floor Boards
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Very Active Member
Originally Posted by murphybrown
I drove from WA state to purchase 2014 RTS and 622 trailer. Len and Vanessa are awesome folks that truly know what customer service means...
Maybe they should take your trailer back and give you a new one. Maybe they could deal with BRP. That is if they are that good?
Just a thought.
All my life I wanted to be somebody, now I realize I should have been more specific.
2019 Specialized E-Bike COMO 2.0
2018 Jeep Grand Cherokee Overland
2018 Tiffin Phaeton 37BH Motorhome
2015 BMW R1200R LC
2014 RTL SE6 Pearl White
2012 RT-622 trailer viper red
2014 Look 7x12 motorcycle trailer silver and black
2011 Polaris Ranger green
2013 GMC Yukon Denali XL silver oak
2016 Can Am Maverick
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Very Active Member
Originally Posted by godfather
Why don't you FLY down?????
Jack
All my life I wanted to be somebody, now I realize I should have been more specific.
2019 Specialized E-Bike COMO 2.0
2018 Jeep Grand Cherokee Overland
2018 Tiffin Phaeton 37BH Motorhome
2015 BMW R1200R LC
2014 RTL SE6 Pearl White
2012 RT-622 trailer viper red
2014 Look 7x12 motorcycle trailer silver and black
2011 Polaris Ranger green
2013 GMC Yukon Denali XL silver oak
2016 Can Am Maverick
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...in the pink (Girls On Spyders)
I ride/drive 750 miles to have PitBull work on my Spyder.....6 Can-am dealers in 60 miles of where I live.....Len and Vanessa and the whole PitCrew are awesome
#IamARyder #RideASpyder #CanAmSpyder
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