Marylander's - Reputable Dealer's, Sales and Service

[donnellpj]

Hail Spyderlovers!

I would like to recognize a few dealerships that have been real friends to your Spyder community in Maryland and Pennsylvania, and worth mentioning to our Spyderlovers audience.

One in particular, Tammy Bankert (owner), and Ryan Bortner (lead tech) at Motosports Inc. of Hanover Pennsylvania (http://www.motosportsinc.com/) provide an excellent retail sales and service experience. Tammy and Ryan have not only become a site sponsor and promoter of the Maryland Spyder Web (MSW), but they are a fine example of what it means to sell a quality product and then continue to support those customers after the sale. Those of us that have had a bad dealer experience in the past know what I am talking about. Excellent post sales service is critical with the Spyder, and can be elusive if you don't know where to look. I live in Central Maryland, and when I need service, I ride to Pennsylvania, as do most of us in the MSW. They will also be getting all my future bike purchases.

I have done business in the past with the local "volume cycle dealer" here in MD. I bought my 2012 RT Limited from them. The quality of service I received there subsequent to the initial sale was absolutely terrible. When I would finally get the bike back (they kept my bike for over a month once), it generally had more problems than it went in with. They have broken body plastics, pinched or cut wires, forgotten to replace gaskets and seals, left electronics disconnected, etc, etc. This is not my story alone, but something many of our riding group have experienced. Not to mention at $125.00 per hour for service, this dealership is asking us to go elsewhere. It's clear to me, and others, that they do not want our Spyder business. We should oblige them, and work to support the other local businesses that do!

If you are thinking of buying a Spyder in Maryland, and cannot get to Tammy at Motosports, there are a couple other dealers around the area that I can endorse as I have met them all personally. Talbot's (http://www.talbotpowersports.com/) on Maryland's Eastern Shore, and Trumbull (http://www.trumbullmotorsports.com/) in Southern Maryland are both dedicated to the Can-Am Spyder community and will take very good care of you. If you aren't doing business with one of these three, and you live in the greater Maryland area, buyer beware!

For our friends in Western Maryland and Pennsylvania, I would also recommend Tim and Mike Tokarsky of Can-Am of Windber (http://www.triumphofwindber.com/). The gang in Windber are great, and they are strong supporters of the Can-Am Spyder line. They would love to have your business as well!

For more info, please feel free to send me a PM and I would be happy to elaborate! Please don't learn this lesson on your own, it can be a very frustrating and costly mistake to make .

Yours for more success,

-Pete