NEWS FROM BRP ?

[poordom]

Wondering, has anyone heard back from BRP following Steve's on line request, of issues with their Spyders.

[cuznjohn]

Wondering, has anyone heard back from BRP following Steve's on line request, of issues with their Spyders.

NOPE

[Chupaca]

your not holding your breath...watch for it...but it's not easy to reply to such things without getting a lot of folks envolved....

[jerpinoy]

Data, post, issues, bitches, moaning collection not complete yet?

[MouthPiece]

[Mets79ST2013]

Wondering, has anyone heard back from BRP following Steve's on line request, of issues with their Spyders.

Not sure how long I can do this.

[wftb]

yes , i had a long talk with a rep from BRP on monday of this week .no rush , i explained all of my problems and she is going to have a technical rep call me about my oil pump issue .it was nice of them to call , shows a committment to make things better .bringing up the problems here on this forum i think is getting action .as a spyder owner and a Canadian , i want very much for this machine to be a big success .improving the quality needs to be job one .

[ARtraveler]

Still waiting and watching for the information following BRP's request for customer feedback on the product. It appeared that a lot of people were participating--but it has been a while now for them to compile information and report.

[flamingobabe]

New case worker...BRP is trying to find solutions to problems.....

[Barlock]

Do you still think we're going to hear something from BRP other than, "Thank You for your feedback"?

[ARtraveler]

Do you still think we're going to hear something from BRP other than, "Thank You for your feedback"?

We can hope. But you are right. I don't see them listing--"And these are the complaints we encountered".

[OWISE1]

Do you still think we're going to hear something from BRP other than, "Thank You for your feedback"?

I completed the " Share your story", it was not good, and about two weeks ago I got a phone call from the BRP Yves Leduc, Vice President General Manager North America Division.

I explained my "HEAT ISSUES" and lack of help from BRP. He said they, BRP Techs, were working on the issues.

Last week I got a call from BRP President Remy. I also told him of my heat issues and he assured me that BRP was woking on it. I told him I was preparing to file a Lemon Law complaint in my state if a fix didn't happen soon. He assured me that they were working on the issues. He said he believed the issue was a "mapping" update to fix the heat. I told him my riding season was over until April and he said there would be a fix by then. As he then said that there were in the south that they still had deal with.

So Maybe there will be a fix coming soon to a dealer near you.....

[flamingobabe]

mdromaine ....my case worker told me that BRP was replacing the purge valve and do work on the mapping....probably next week

[Barlock]

I completed the " Share your story", it was not good, and about two weeks ago I got a phone call from the BRP Yves Leduc, Vice President General Manager North America Division.

I explained my "HEAT ISSUES" and lack of help from BRP. He said they, BRP Techs, were working on the issues.

Last week I got a call from BRP President Remy. I also told him of my heat issues and he assured me that BRP was woking on it. I told him I was preparing to file a Lemon Law complaint in my state if a fix didn't happen soon. He assured me that they were working on the issues. He said he believed the issue was a "mapping" update to fix the heat. I told him my riding season was over until April and he said there would be a fix by then. As he then said that there were in the south that they still had deal with.

So Maybe there will be a fix coming soon to a dealer near you.....

Great. I wasn't even hoping to hear anything of this kind. Good for BRP!

[RBS66]

[QUOTE=mdromaine;714204]I completed the " Share your story", it was not good, and about two weeks ago I got a phone call from the BRP Yves Leduc, Vice President General Manager North America Division.

I explained my "HEAT ISSUES" and lack of help from BRP. He said they, BRP Techs, were working on the issues.

Last week I got a call from BRP President Remy. I also told him of my heat issues and he assured me that BRP was woking on it. I told him I was preparing to file a Lemon Law complaint in my state if a fix didn't happen soon. He assured me that they were working on the issues. He said he believed the issue was a "mapping" update to fix the heat. I told him my riding season was over until April and he said there would be a fix by then. As he then said that there were in the south that they still had deal with.

So Maybe there will be a fix coming soon to a dealer near you.....[/QUOTE

What is a mapping update?

[cuznjohn]

[QUOTE=RBS66;714258]

I completed the " Share your story", it was not good, and about two weeks ago I got a phone call from the BRP Yves Leduc, Vice President General Manager North America Division.

I explained my "HEAT ISSUES" and lack of help from BRP. He said they, BRP Techs, were working on the issues.

Last week I got a call from BRP President Remy. I also told him of my heat issues and he assured me that BRP was woking on it. I told him I was preparing to file a Lemon Law complaint in my state if a fix didn't happen soon. He assured me that they were working on the issues. He said he believed the issue was a "mapping" update to fix the heat. I told him my riding season was over until April and he said there would be a fix by then. As he then said that there were in the south that they still had deal with.

So Maybe there will be a fix coming soon to a dealer near you.....[/QUOTE

What is a mapping update?

you know what their fix is, they flooded the dealers with 2013's for a price the dealers could not pass up and stuck us with bikes that we can't get rid of them, i went today for a price on a trade in for my 13 rt and they offered me 15k and said that they had 4 rt ltd's in the back that brp sold them and they are selling them for 22.9 k so that's their fix for us

[flamingobabe]

RBS66.....I am no expert...but read this link and you'll understand some....maybe some smart guy will tune in.... http://auto.howstuffworks.com/fuel-e...-computer2.htm the 2013's run to the lean side....Power Commander will not help because BRP would have to change the fuel mapping...hope this helps

[Bob Denman]

Char,
I'm keeping my fingers crossed for you...

[3 Wheel Addict]

A "map" is a predetermined program that the computer follows to adjust the timing and fuel injection for the engine to run properly. They have the ability to create a new map at will BUT... they are stuck to meet EPA standards for pollution so just mapping it richer seems to be the answer but there is far more to it than that. Not every engine is exactly the same and I think that's why some of us are having heat issues and others are not, could be any number of variables causing the issue or it could be more than one. I really really hope there is some truth in this thread! This is the best news I have heard since I bought it!! Now if they would only call ME back and tell me SOMETHING, ANYTHING!!

[jmcbow]

I completed the " Share your story", it was not good, and about two weeks ago I got a phone call from the BRP Yves Leduc, Vice President General Manager North America Division.

I explained my "HEAT ISSUES" and lack of help from BRP. He said they, BRP Techs, were working on the issues.

Last week I got a call from BRP President Remy. I also told him of my heat issues and he assured me that BRP was woking on it. I told him I was preparing to file a Lemon Law complaint in my state if a fix didn't happen soon. He assured me that they were working on the issues. He said he believed the issue was a "mapping" update to fix the heat. I told him my riding season was over until April and he said there would be a fix by then. As he then said that there were in the south that they still had deal with.

So Maybe there will be a fix coming soon to a dealer near you.....

Well you had more success than I did with my brake failure problem, curious how a heat issue gets that kind of response but having the brakes fail on 3 different occasions doesn't. Despite my attempts to get some explanation, to date, no explanation, no calls, no e-mails. Very dissapointing.

[Ken Thomas]

[jmcbow]

http://www.spyderlovers.com/forums/s...The-Last-Straw

[OWISE1]

http://www.spyderlovers.com/forums/s...The-Last-Straw

Did you file a Safety Complaint with NTHSA ??

[jmcbow]

Did you file a Safety Complaint with NTHSA ??

Ya know, I didn't really want to start playing hard ball with anyone, I just wanted a clear rational explanation for why it was happening, so that I knew whatever repair was being made would in fact fix the problem.