BRP Support ??

[jlemkow]

Not to impressed with the BRP that is supposed to have gotten so much better.

It has now been two weeks since I contacted the new site with my issue and have not even got an Email from anyone to say they are looking into it.

I sent two Emails, over 3 weeks now, to the contact site and have heard NOTHING. If this is improved, I hate to see what ya had before.

[Illinois Boy]

Maybe some information about your problem.

Let us know what is going on with more specifics.

There are people that might be able to help.

[NancysToy]

Exactly what site are you contacting?

[pro10is]

In my dealings with BRP I have found that they do not respond to emails. You need to call or write (snail mail).

[jlemkow]

I was told by Lamonster to use this to contact BRP. There has been NO RESPONSE in over two weeks, not even an Email.

Tjhis after the right lower door on RT flew off while I was on the highway at about 70mph. My wife was riding the Spyder and I was follwoing her on my bike, almost got killed by the flying door.

BRP is proud to announce a new Customer Service representative dedicated to the Spyder owner Community. We recognize that our first Spyder owners are important ambassadors and deserve quality service. Therefore, we will be assisting Spyder owners through a dedicated E-Mail address spydertechsupport@brp.com .

Please note that spydertechsupport@brp.com contact method is exclusive to Spyder owners. Once contacted through E-Mail, we will coordinate the follow-up with owners through E-Mail or by phone in an efficient and timely manner. To assist in the process, we invite owners to identify their VIN (vehicle identification number) when E-Mailing us.


In summary, here are the contact options:


spydertechsupport@brp.com
Owners-only customer support resource designed to provide quick, expert responses to product-related or service questions.
Our customer support number for all things Spyder is: 888-272-9222

[Bob Denman]

forget emails and websites; call them!