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BRP Support ??
Not to impressed with the BRP that is supposed to have gotten so much better.
It has now been two weeks since I contacted the new site with my issue and have not even got an Email from anyone to say they are looking into it.
I sent two Emails, over 3 weeks now, to the contact site and have heard NOTHING. If this is improved, I hate to see what ya had before.
Jim Lemkow
2012 RT Limited Brown with Tan Corbin Lamonster style seat,
two Boys slip on pipes, fender lights, cup holder, seal floor boards, Elka Shocks
2013 STS - Elka Shocks, Two Bothers Exhaust..lots of lights
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Maybe some information about your problem.
Let us know what is going on with more specifics.
There are people that might be able to help.
SL #7026
VBA #652
HOG #3935417
2011 Viper-Red Spyder RT SE5 & Trailer
2017 HD Ultra Limited
Former Rides: 2014 HD Ultra Limited; '04 Kawa Nomad; '09 HD Ultra-Classic; and many Hondas through the years.
Spyder Newbies Do's & Do Not's: http://www.spyderlovers.com/forums/s...-Spyder-owners
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Motorbike Professor
Exactly what site are you contacting?
-Scotty
2011 Spyder RTS-SM5 (mine)
2000 BMW R1100RTP, motorized tricycle & 23 vintage bikes
2011 RT-622 trailer, Aspen Sentry popup camper, custom motorcycle trailer to pull behind the Spyder
Mutant Trikes Forever!
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Registered Users
In my dealings with BRP I have found that they do not respond to emails. You need to call or write (snail mail).
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BRP NON Support
I was told by Lamonster to use this to contact BRP. There has been NO RESPONSE in over two weeks, not even an Email.
Tjhis after the right lower door on RT flew off while I was on the highway at about 70mph. My wife was riding the Spyder and I was follwoing her on my bike, almost got killed by the flying door.
BRP is proud to announce a new Customer Service representative dedicated to the Spyder owner Community. We recognize that our first Spyder owners are important ambassadors and deserve quality service. Therefore, we will be assisting Spyder owners through a dedicated E-Mail address spydertechsupport@brp.com .
Please note that spydertechsupport@brp.com contact method is exclusive to Spyder owners. Once contacted through E-Mail, we will coordinate the follow-up with owners through E-Mail or by phone in an efficient and timely manner. To assist in the process, we invite owners to identify their VIN (vehicle identification number) when E-Mailing us.
In summary, here are the contact options:
spydertechsupport@brp.com
Owners-only customer support resource designed to provide quick, expert responses to product-related or service questions.
Our customer support number for all things Spyder is: 888-272-9222
Jim Lemkow
2012 RT Limited Brown with Tan Corbin Lamonster style seat,
two Boys slip on pipes, fender lights, cup holder, seal floor boards, Elka Shocks
2013 STS - Elka Shocks, Two Bothers Exhaust..lots of lights
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forget emails and websites; call them!
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