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Sena Bluetooth SM10 dongle volume issues
When I purchased my 2013 RT Limited, I had the dealer install the Can-Am Sena SM10 Bluetooth Dongle. One thing I've noticed is when I connect the cable from the audio system, the volume stays the same even if I try to change it. This happens both with the radio and with my Ipod Nano. I can hear the radio or Ipod in my Sena SMH10R headset but it's not very loud even though I have the volume on the headset turned up all the way and the SM10 is at it's highest volume.
I did connect up my Ipod directly to the SM10 and the volume is louder when I do that.
Has anyone else seen this problem and is there a fix for it?
Thanks,
Tony
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2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
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With the sm10 hooked up and on, double press the big button on the sm10 and it will boost the volume.
Current: 2018 F3 Limited
Previous: 2011 RT with 622 Trailer
Mods:
F4 Customs 25" Windshield
F4 Customs Air Wings
Spyderpops Top Case/Seat Extender
TackForm Phone Mount
Lamonster Ram Ball Handlebar Mount
Show Chrome Passenger Armrests
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Active Member
Originally Posted by lyonsden
With the sm10 hooked up and on, double press the big button on the sm10 and it will boost the volume.
I've done that, I did get a PM about checking to make sure the speakers in the headset mounted correctly. I'll check that too.
Has anyone been able to use the console buttons to change the volume using the dongle. For me the buttons work when I've got the Spyder's speakers turned on, but they don't work when the speakers are off and I'm listening through the SMH10R headset.
<>< <>< <>< <>< <>< <>< <>< <>< <><
2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
Lamonster Show Chrome Fender kit
Lamonster Drink holder
Lamonster Dual Power Plate with large X-Grip
Lamonster F3 Driver Back Rest
Lamonster Lid Lock
Baker Air Wings Luggage Rack
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Very Active Member
Originally Posted by GuitarPlayer
I've done that, I did get a PM about checking to make sure the speakers in the headset mounted correctly. I'll check that too.
Has anyone been able to use the console buttons to change the volume using the dongle. For me the buttons work when I've got the Spyder's speakers turned on, but they don't work when the speakers are off and I'm listening through the SMH10R headset.
No, the volume control on the spyder doesn't work for the output to the dongle.
I bought a little amplifier off of Amazon to make a garmin louder one time. It worked pretty well. It was about $20 I think.
Current: 2018 F3 Limited
Previous: 2011 RT with 622 Trailer
Mods:
F4 Customs 25" Windshield
F4 Customs Air Wings
Spyderpops Top Case/Seat Extender
TackForm Phone Mount
Lamonster Ram Ball Handlebar Mount
Show Chrome Passenger Armrests
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Active Member
Originally Posted by lyonsden
No, the volume control on the spyder doesn't work for the output to the dongle.
Well, isn't that interesting. I realize that you can control the volume through the head set but why would Can-Am disable the volume control?
<>< <>< <>< <>< <>< <>< <>< <>< <><
2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
Lamonster Show Chrome Fender kit
Lamonster Drink holder
Lamonster Dual Power Plate with large X-Grip
Lamonster F3 Driver Back Rest
Lamonster Lid Lock
Baker Air Wings Luggage Rack
-
Originally Posted by GuitarPlayer
Well, isn't that interesting. I realize that you can control the volume through the head set but why would Can-Am disable the volume control?
Virtually all factory BT outputs are at a fixed volume for 2 reasons, 1, all BT headsets have their own volume control and 2, it prevents the output of the audio system from overloading the inputs of the BT transmitter.
Did you confirm that the volume increased when you double pressed the button on the SM10? Did you update the firmware on the SM10 to the latest V1.1? This version exists to support the audio boost mode to resolve this exact issue.
CHANGES =======
- Audio boost mode Audio boost mode added. The boost mode can be toggled by double tapping the pairing button.
Which BT headset are you using?
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Active Member
Sena Bluetooth SM10 dongle volume issues
Yes, the volume increases when I double-tap the button on the SM10. I also checked the firmware and it's at version 1.1,
I'm using the Sena SMH10R headset and I have the volume turned up all the way. I'm going to check the speakers in the headset tomorrow to make sure they are mounted correctly.
Tony
Sent from my iPad using Tapatalk HD
<>< <>< <>< <>< <>< <>< <>< <>< <><
2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
Lamonster Show Chrome Fender kit
Lamonster Drink holder
Lamonster Dual Power Plate with large X-Grip
Lamonster F3 Driver Back Rest
Lamonster Lid Lock
Baker Air Wings Luggage Rack
-
Very Active Member
You may not be able to control the volume, but you can mute it from the handlebars the same way you normally would mute music.
I don't have any problems with it not being loud enough though. definitely make sure the speakers are directly over your ear. cut out some foam in the helmet if you have to.
I do wish it would turn on and off automatically with the bike though. If you don't turn it off the battery in the sena dies and has to get some charge before it will work again.
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Originally Posted by GuitarPlayer
Yes, the volume increases when I double-tap the button on the SM10. I also checked the firmware and it's at version 1.1,
I'm using the Sena SMH10R headset and I have the volume turned up all the way. I'm going to check the speakers in the headset tomorrow to make sure they are mounted correctly.
Tony
Sent from my iPad using Tapatalk HD
To test take the BT out of the link. Unplug the audio cable from the SM10 and plug it directly into the headset (should be a jack at the base of the helmet mount). If its still too low then try a set of standard earbuds connected to the jack on the bike. That should help you figure out what the culprit is.
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Active Member
Good ideas, I'll try that when I can find some time.
Thanks!!
Tony
<>< <>< <>< <>< <>< <>< <>< <>< <><
2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
Lamonster Show Chrome Fender kit
Lamonster Drink holder
Lamonster Dual Power Plate with large X-Grip
Lamonster F3 Driver Back Rest
Lamonster Lid Lock
Baker Air Wings Luggage Rack
-
Active Member
Think I figured out the problem. One of the speakers in the SMH10R headset is not working. Time to contact Revzilla/Sena to see about a replacement.
Tony
<>< <>< <>< <>< <>< <>< <>< <>< <><
2017 Red F3T
Mods
Lamonster RIP Floorboards
Lamonster H4 LED headlights
Lamonster LED Fog Lights
Lamonster LED White and Amber Fog Ring
Lamonster Show Chrome Fender kit
Lamonster Drink holder
Lamonster Dual Power Plate with large X-Grip
Lamonster F3 Driver Back Rest
Lamonster Lid Lock
Baker Air Wings Luggage Rack
-
Very Active Member
Originally Posted by GuitarPlayer
Think I figured out the problem. One of the speakers in the SMH10R headset is not working. Time to contact Revzilla/Sena to see about a replacement.
Tony
Mine did the same thing and the cable that was in the Dongle kit had a broken wire/connector. Rather than uninstall it I wired around it and repaired myself. If you plug in headphones to the cable harness that plugs into the SM10 and you get sound out of only one speaker it is the wiring that came with the dongle. Good luck.
Current: 2018 F3 Limited
Previous: 2011 RT with 622 Trailer
Mods:
F4 Customs 25" Windshield
F4 Customs Air Wings
Spyderpops Top Case/Seat Extender
TackForm Phone Mount
Lamonster Ram Ball Handlebar Mount
Show Chrome Passenger Armrests
-
Very Active Member
Originally Posted by GuitarPlayer
Think I figured out the problem. One of the speakers in the SMH10R headset is not working. Time to contact Revzilla/Sena to see about a replacement.
Tony
I had the exact same issue. had to get it RMAed through sena as revzilla was all sold out.
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