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  1. #1
    Active Member Blake33's Avatar
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    Question Garmin Zumo 660 USB Question

    Just picked up my new 2012 RT-Limited today, and I absolutely love it! I brought the installed Garmin Zumo 660 GPS inside to update the software and map with my PC, but can't figure out how to do it.

    I have several Garmin Nuvi GPS units and updating them is easy ... I just plug the mini-USB plug into the GPS and the regular USB plug into the computer. The PC immediately recognizes the GPS and I can update the software and/or maps at www.mygarmin.com.

    However, I am having a problem doing this with the Zumo 660. When I plug the mini-USB plug into the connector under the battery cover, the unit will not turn on. And, if the GPS is turned on when I plug in the mini-USB plug, it immediately shuts off.

    I then tried snapping the automobile mounting cradle onto the back of the GPS and plugging the mini-USB plug into the port on the cradle. However, the GPS then says "The USB cable is connected to the wrong port", and the computer won't recognize it. I've tried three different USB cables, including the short one that came with the Zumo 660, and get the same results with each one.

    Has anyone else run into this problem with the Zumo 660 GPS that comes installed on RT-Limited Spyders? If someone has, please tell me how you resolved it.

    Thanks.

    Don
    2018 RT Ltd , Oxford Blue/Chrome

  2. #2
    Very Active Member Pennyrick's Avatar
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    Don:

    I think you have to register the serial number of your Garmin first. I would go here to start.

    https://my.garmin.com/mygarmin/regis...egoryType=AUTO






    [QUOTE=Winni-Laker;600639

    However, I am having a problem doing this with the Zumo 660. When I plug the mini-USB plug into the connector under the battery cover, the unit will not turn on. And, if the GPS is turned on when I plug in the mini-USB plug, it immediately shuts off.

    I then tried snapping the automobile mounting cradle onto the back of the GPS and plugging the mini-USB plug into the port on the cradle. However, the GPS then says "The USB cable is connected to the wrong port", and the computer won't recognize it. I've tried three different USB cables, including the short one that came with the Zumo 660, and get the same results with each one.

    Has anyone else run into this problem with the Zumo 660 GPS that comes installed on RT-Limited Spyders? If someone has, please tell me how you resolved it.

    Thanks.

    Don[/QUOTE]
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  3. #3
    Active Member Blake33's Avatar
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    Quote Originally Posted by Double Trouble View Post
    Don:

    I think you have to register the serial number of your Garmin first. I would go here to start.

    https://my.garmin.com/mygarmin/regis...egoryType=AUTO
    Thanks, Double Trouble. I tried to register the GPS at the Garmin website, but to register it I have to connect it with the USB cable. The registration screen indicates that it is searching for my GPS but it doesn't find it. The problem seems to be that my PC is not seeing the GPS for some reason.

    Don
    2018 RT Ltd , Oxford Blue/Chrome

  4. #4
    Active Member Spydered's Avatar
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    Default Garmin sumo 660

    Don, I had to use the supplied cable. I plugged the cable in to the PC then into the GPS. The GPS then gave me the pop up to install the battery. It worked from there. Good luck
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  5. #5
    Motorbike Professor NancysToy's Avatar
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    I'd contact Garmin and ask them.
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    Very Active Member ThreeWheels's Avatar
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    Your unit should go on when you lug in the usb port.
    I think something is defective with your unit.
    Try calling Garmin customer service. They are generally very helpful.
    If it ain't broke, don't break it.
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  7. #7
    Active Member Blake33's Avatar
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    Thanks for your suggestions, folks. I'll call Garmin Customer Service tomorrow.

    Don
    2018 RT Ltd , Oxford Blue/Chrome

  8. #8
    Banged Up Member MouthPiece's Avatar
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    In another thread I recall that when Garmin was called, they referred the customer to BRP because of the proprietary relationship between the two. It became a tennis match.

    Chris

  9. #9
    Active Member MtlBen's Avatar
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    Default Garmin Zumo 660 USB Question

    A few things may go wrong.

    First, many usb devices are sensitive to the signal quality. To troubleshoot, make sure that you plug the usb cable directly into a usb port on your PC, using the Garmin cable: not on your monitor, usb hub or via any kind of long USB cable. (Once you get things going, you can try again)

    Second, most USB devices need some kind of device driver installed to be fully functionnal. I would recommend you download and install the Garmin software from the web. It should install the bits & pieces your computer needs to talk to the GPS.

    If you had already installed the software, I would recommend you give it an other shot and re-install. Try to reboot after the installation.

    Let us know how you are progressing.

    ...Ben...

  10. #10
    Active Member BMWpilot's Avatar
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    Default Garmin USB Question

    Quote Originally Posted by Winni-Laker View Post
    Just picked up my new 2012 RT-Limited today, and I absolutely love it! I brought the installed Garmin Zumo 660 GPS inside to update the software and map with my PC, but can't figure out how to do it.

    I have several Garmin Nuvi GPS units and updating them is easy ... I just plug the mini-USB plug into the GPS and the regular USB plug into the computer. The PC immediately recognizes the GPS and I can update the software and/or maps at www.mygarmin.com.

    However, I am having a problem doing this with the Zumo 660. When I plug the mini-USB plug into the connector under the battery cover, the unit will not turn on. And, if the GPS is turned on when I plug in the mini-USB plug, it immediately shuts off.

    I then tried snapping the automobile mounting cradle onto the back of the GPS and plugging the mini-USB plug into the port on the cradle. However, the GPS then says "The USB cable is connected to the wrong port", and the computer won't recognize it. I've tried three different USB cables, including the short one that came with the Zumo 660, and get the same results with each one.

    Has anyone else run into this problem with the Zumo 660 GPS that comes installed on RT-Limited Spyders? If someone has, please tell me how you resolved it.

    Thanks.

    Don
    I had the same issue. My Nuvi would be recognized but not my Zumo. It was the strangest thing, but I got around it by using the wife's Windows 8 laptop. Mine is a MacBook Pro.

  11. #11
    Very Active Member oldguyinTX's Avatar
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    I had a similar problem with the GARMIN 660. I did call garmin and got the problem solved over the phone. I now have all of the most recent maps, POI's, etc. You will need to install Garmin Express on your computer before you call.
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