CATASTROPHIC OIL SPILL

[GASMAN]

Long story made short is I am doing +70 MPH on the I90 16 miles outside Ellensburg Wa when all of a sudden the spyder is sideways. Get it pulled to the side of the road and shut the engine off. Oil spill all the way back up the interstate and a pool of oil pouring out from underneath. Call BRP roadside and after $50 hook up and $3.50 a mile I am told I am lucky to get it towed to Ellensburg. Call closest Spyder Dealer and am told they cant even look at it for 3 weeks and it would not be covered under warranty as its a Canadian Registered bike?????????????
So here I am sitting in a hotel not on my way to the SITR but waiting for a 5:30 am bus to get back to Kelowna Canada (14 hour bus ride) to get my truck and snowmobile trailer to head back down to pick up sick Spyder
A couple of things
Am I CRAZY to not think the roadside would take it to closest dealer???
The Dealer would not make an effort to look at it in case its a simple hose fix???????To get the road trip rider back on the road
That Warranty Coverage works on both sides of the border
I would love others opinions on my situation

[Camdenlake]

Not ture just talked to BRP about this last week. If you are a non resident they warranty is good. So when you are travling the US you are good to go. Find a better dealer thats nuts.



Check the oil filter cap a few have had stipped bolts.

[SpyderAnn01]

I copied this from the BRP website. The interesting thing was I selected Canada but when i went to extended warranty it only had choices for USA and USA Florida. However, last time I checked Canada was in North America.

Nationwide service
Coverage that travels with you!
The great outdoors is even greater when you’re riding
worry-free! You’re always covered, whether you’re on
the trail or on the water, B.E.S.T. repairs can be done
through any authorized BRP dealer in North America.

And here is the info on the roadside assistance. Notice that it says no co-pay applies and they will tow to the nearest dealer. Somebody isn't treating you right. Let us know what happens next. Good luck

EMERGENCY
ROADSIDE ASSISTANCE
(Can-Am Roadsters only)
With B.E.S.T., you get to enjoy up to
3 years of peace of mind beyond BRP's
Limited Warranty and also receive
free Emergency Roadside Assistance
starting right at the beginning of your
roadster's Limited Warranty!
BRP's Emergency Roadside
Assistance includes:
• 24 hours a day, 365 days a year
service with a dedicated toll free line
• Towing, battery failure, flat tire,
fluid delivery and lost/broken
key assistance
• Service right at the start of your
roadster’s 2-year Limited Warranty
(up to 5 years)
• No deductible applies on this service
• Towing to the nearest authorized
Can-Am roadster dealership
• $200 benefit limit per occurrence
• Services across the USA and Canada

[spydaman60]

Long story made short is I am doing +70 MPH on the I90 16 miles outside Ellensburg Wa when all of a sudden the spyder is sideways. Get it pulled to the side of the road and shut the engine off. Oil spill all the way back up the interstate and a pool of oil pouring out from underneath. Call BRP roadside and after $50 hook up and $3.50 a mile I am told I am lucky to get it towed to Ellensburg. Call closest Spyder Dealer and am told they cant even look at it for 3 weeks and it would not be covered under warranty as its a Canadian Registered bike?????????????
So here I am sitting in a hotel not on my way to the SITR but waiting for a 5:30 am bus to get back to Kelowna Canada (14 hour bus ride) to get my truck and snowmobile trailer to head back down to pick up sick Spyder
A couple of things
Am I CRAZY to not think the roadside would take it to closest dealer???
The Dealer would not make an effort to look at it in case its a simple hose fix???????To get the road trip rider back on the road
That Warranty Coverage works on both sides of the border
I would love others opinions on my situation

the good thing here is that you handled the bike well and that you are safe in a motel room and not injured in a hospital!!! the sad thing is that you will not be at sita.
good luck with the trip and the retrieve!

[kawakii]

Sorry you are having issues and that you won't be able to make Spyders in the Redwoods. Is there another dealership in the area you could call and see if they could see it sooner ?

[Radthorne]

Ah, bummer, Gasman! Sorry you won't make it and that the bike is busted, but very very glad that you are ok! That could have been nasty!

Hope you get it sorted out soon. We will all send you good karma.

[GASMAN]

ITS Saturday night and most bike shops will be closed tomorrow

any idea what size that plug is so i can possibly get a plu at napa?????????

[NancysToy]

ITS Saturday night and most bike shops will be closed tomorrow

any idea what size that plug is so i can possibly get a plu at napa?????????

I believe the engine is M12 X 1.25 and the reservoir is M14 X 1.5. Don't forget the copper crush washer. I am concerned about the reason for the loose plug. Possibilities include failure to torque properly, reused copper washer too many times, or stripped crankcase threads. Be sure to address the cause or it can happen again. Hope there was no engine or transmission damage.

[murphybrown]

Just sent you a PM..I am available to transport if you need. Most dealers in WA are closed on Monday..

[bruiser]

Had this happen on my service truck after an oil change at an unmentioned lube chain. Fortunately I was sitting at a stop light just a block from where I had the oil changed when a motorist behind me signaled that I had fluid leaking under the truck. Took it right back and had the plug retorqued and 1.5 qts added. Haven't been back there since. Oh yeah, you could see the trail of oil from the bay out to where I stopped.

[GASMAN]

took a few pics and stuck my finger up plug hole and it appears normal
there is an oreilleys in ellensburg so going to take a cab up and get plug and oil

[Tiny1]

[oldgoat]

All the best to you GASMAN.

Nothing worse than conking out away from home, one feels so impotent.

Hope a new plug + oil fixes it.

[hawkiii]

Hope everything works out and we see you at Spyders in the Redwoods. Good luck and ride safe.

[GASMAN]

Back on road will meet the group in Coos Bay tonight and see the rest of you tomorrow in Eureka

[oldgoat]

[bruiser]

Way to go Gasman. Now, lets hope the rest of the trip is uneventful and enjoyable.

[BajaRon]

Back on road will meet the group in Coos Bay tonight and see the rest of you tomorrow in Eureka

So, we are assuming that no damage was done to the drain plug threads???

If not, I can tell you exactly what happened on your last oil change. Someone finger threaded the drain plug in but never torqued it (or wrenched it) tight. You were just an accident waiting to happen. You really need to visit that service department with your story.

This is one BIG reason I do my own maintenance. If I die because of my own stupidity, that's bad enough. But dying for someone else's is just too much for me to bear. I tend to be just a bit more careful with my life than the average mechanic. Not to disparage mechanics as I know some very good ones, just saying.

I don't mean to be a drama queen, but seriously, dumping that much oil in front of your tire could have been fatal.

[Radthorne]

Just to let everyone know, Gasman did indeed arrive safely in Coos Bay last night, and convoyed down with us today to Eureka, where we are all now fully-Spydered out in the parking lot, with several dozen other Spyders! Let the fun begin!