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  1. #1
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    Angry Well now I'm really ticked off!

    So Here I am; taking a day off of work so that I can take my RT up to another dealer... The bike just feels "skittish" and I just can't get it to settle down.
    After they pull things apart up front, they come back to me with long faces: The dealer who fixed my bike after it's "incident", left out a bushing in the left A-arm top mount! You can actually push the left wheel rearward about an inch!
    ...so parts are ordered...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  2. #2
    Registered Users DynamoBT's Avatar
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    and a half!!! That's just not right. You could have been hurt with your Spyder handling so poorly. I don't suppose anyone will be held accountable. Accountable and consequences are foreign words these days.

    Glad it was found before you had another "incident".
    Marilyn

  3. #3
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    I hope that get it fixed quickly for you. You are going to Spyderfest aren't you?
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  4. #4
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    When I called the Missus from the shop with this great news she was ready to head over to the other shop and open up a large can of Whup- on them...
    The bike doesn't want to track straight at all and this is a definite safety issue.
    BRP is getting called on Monday and some paperwork is going to the who left me with an unsafe bike.
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  5. #5

    MOgang Member & Monster Member

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    Quote Originally Posted by Bob Denman View Post
    When I called the Missus from the shop with this great news she was ready to head over to the other shop and open up a large can of Whup- on them...
    The bike doesn't want to track straight at all and this is a definite safety issue.
    BRP is getting called on Monday and some paperwork is going to the who left me with an unsafe bike.
    These types of things just infuriate me. There is no way in Hades that I would not go to that past dealer with pics and a few choice words for them.

  6. #6
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    A nice report to the BBB for crappy workmanship goes a long way. These reports are available to the public when someone looks the dealer up.

  7. #7
    Motorbike Professor NancysToy's Avatar
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    Bob, I'm sorry they didn't do a good job. Very dangerous! Glad you found the reason, though. It sounds repairable. I hope it didn't damage the remaining bushings. Hang in there, buddy!
    -Scotty
    2011 Spyder RTS-SM5 (mine)
    2000 BMW R1100RTP, motorized tricycle & 23 vintage bikes
    2011 RT-622 trailer, Aspen Sentry popup camper, custom motorcycle trailer to pull behind the Spyder



    Mutant Trikes Forever!

  8. #8
    Very Active Member ARtraveler's Avatar
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    Sorry to hear about the dealer screw up. Hope the new one gets it right, and quickly. Glad you caught it before you had a safety issue with it.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  9. #9
    Very Active Member dancogan's Avatar
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    Wow, so sorry to hear about the mess up! I think you need to make sure something is provided to BRP in writing, and I'd copy the shop owner on it. Hopefully the new dealer will have you safely back on the road in short order.
    Dan

  10. #10
    Registered Users Mspiv's Avatar
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    Default Name the dealer... Save a life

    Please name the dealer . They should be avoided at all cost.

    Duck
    Duck
    Michael Spivack
    2007 Goldwing
    2012 RT Limited Lava (traded 5/2/14)
    RT Mods.
    Cup holder, Utopia Backrest, Hi mounter tail light, FZ1 fuse box, aux power outlet, CB and Gerbing outlets
    2014 RT Limited Cognac (purchased 5/2/14)
    RT Mods.
    Cup holder, Spyder Backrest, 2012 CB and Gerbing outlets
    GWRRA
    Cape Cod, Ma.

  11. #11
    Very Active Member Arr MiHardies's Avatar
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    While you are there have them check out your iPod issue.

    Bout time you got to a different dealer IMO
    President - Spyder Ryder of America - Mojave Desert Chapter
    National Web Master - Spyder Ryder of America


  12. #12
    RT-S PE#0412 TicketBait's Avatar
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    Sorry to hear about that, I would definetly talk to that other dealership and let them know. It seems everybody is in a rush today; and has not set ip a good enough check and balance system. Glad you did not get injured.

  13. #13
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    Quote Originally Posted by Mspiv View Post
    Please name the dealer . They should be avoided at all cost.

    Duck
    I've been avoiding that course of actiuon for a while because I had hoped that the other minor issues would be taken care of... Let me see how they respond to what's not going to be a nice letter first...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  14. #14
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    I'm trying to figure out how to upload a video of this mess... it'll blow your mind!
    http://www.youtube.com/watch?v=4tf4I...ature=youtu.be
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  15. #15
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    Quote Originally Posted by Bob Denman View Post
    I'm trying to figure out how to upload a video of this mess... it'll blow your mind!
    http://www.youtube.com/watch?v=4tf4I...ature=youtu.be

    HOLY CR*P, that is scary. Glad you found it before any major problems surfaced.

  16. #16
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    Wow maybe they wanted you to have a leaning trike!
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  17. #17
    Registered Users Mspiv's Avatar
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    Default WOW

    I just watched the video. You are afar braver person than I. I hope they did not charge you for that bushing.Duck
    Duck
    Michael Spivack
    2007 Goldwing
    2012 RT Limited Lava (traded 5/2/14)
    RT Mods.
    Cup holder, Utopia Backrest, Hi mounter tail light, FZ1 fuse box, aux power outlet, CB and Gerbing outlets
    2014 RT Limited Cognac (purchased 5/2/14)
    RT Mods.
    Cup holder, Spyder Backrest, 2012 CB and Gerbing outlets
    GWRRA
    Cape Cod, Ma.

  18. #18
    Very Active Member BLUEKNIGHT911's Avatar
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    Default CRAPPY A*S DANGEROUS , LIFE THREANENING DEALER

    Hey Bob if you need any ammo or ordinance or anything along those lines ....ATF DIDN'T FIND IT ALL....Mike....

  19. #19
    Very Active Member wyliec's Avatar
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    Is it AA in Rosendale?

  20. #20
    Very Active Member spyder3's Avatar
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    Unleash the Missus
    Rewaco RF-1 GT




    Inline 4 cylinder Ford Zetec with multi-port fuel inject, 140 HP
    0-60mph: 5.8 seconds
    5 speed sync manual with reverse, mechanical dry clutch.
    Front suspension: Trapezoidal fork with center spring
    Rear suspension: Independent with Bilstein gas shock absorbers
    Brake System: Grimeca calipers, linked ventilated discs, with booster
    10.57 gallons

  21. #21
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    So since I sure ain't riding it like that; at least it got a good cleaning today!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  22. #22
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    Default You gotta be........me.

    Whoooooee , I'd have done let the Whoop out. Returning your spyder in that condition is totally unacceptable. Ticked off wouldn't even be close if that was me. Go for the jugular !

  23. #23
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    I think that I may "Let slip the Dogs of War" on them... (The Missus may be brought to the battle!)
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  24. #24
    Motorbike Professor NancysToy's Avatar
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    Personally, I'd forget the battle. There is nothing to gain. Let the other dealer repair your Spyder properly (and hopefully more quickly) and never darken the doors of the first one again. JMHO
    -Scotty
    2011 Spyder RTS-SM5 (mine)
    2000 BMW R1100RTP, motorized tricycle & 23 vintage bikes
    2011 RT-622 trailer, Aspen Sentry popup camper, custom motorcycle trailer to pull behind the Spyder



    Mutant Trikes Forever!

  25. #25
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    I really have given a TON of thought to taking that course of action...
    I decided against not notifying them only because this is a safety issue (At least it is to me...) They need to know so that procedures in their shop can be monitored so as not to let something like this happen again...

    Normally I'm about the most non-confrontational guy you'd ever meet...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

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