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TricLED Customer Service
I just want to give a shout out for the TricLED guys. This is one class operation when it comes to taking care of the customer. I ordered some lighting for the Spyder and one of the kits did not perform as it was supposed to. Reggy and I swapped some emails and we rewired the kit but it still was not performing as it should. Reggy went to work on a Sunday, put together a system we discussed and put it on their Spyder to test that it functions as it should. He then boxed it up and shipped it to me first thing this morning. I have already received my tracking info and can't wait to get this installed on the Spyder. Reggy went above and beyond what I expected of him I and I am certain he is sincere and would do the same to satisfy any one of his customers. I already have plans for more of his products and want to recommend TricLED to all of you.
Thanks Reggy
Very Happy Spyder Guy
The 2015 F3 has over 46,000 miles
Have Spyder...Will Travel
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Very Active Member
Reggy really takes care of his customers for sure!
We are a happy THREE Spyder family! My Rides: 2008 Quantum Blue Premier Edition Spyder GS SM5 (#1344)
2015 Pearl White / Red Can-Am Spyder F3-S SM6
2016 Intense Pearl Red Can-Am Spyder F3-T SE6
2019 Chevrolet Volt (ER-EV)
2003 Jeep Wrangler Sport X 4.0L I-6
RETIRED Owner / Event Coordinator - Annual Western Regional Can-Am Spyder Rallies
Spyders in the Redwoods and Red Rock Spyder Rally of Southern Utah
The West Coast's Can-Am Spyder Community Ambassador
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Very Active Member
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Very Active Member
I would also like to say thank you to Reggy. I purchased some lights from them and one of them burnt out. I contacted them and within days I had another set at my door. It's a pleasure to do business with a company that is all about customer service. A+++++ in my book !!!!
SpydermanCT
2010 RT-S SE5 Timeless Black PE # 794 ~ RT-622 Trailer ~ Can-Am Garmin 665 GPS ~ Elka Front Shocks ~ ESI Brightsides with Rips Kit ~ ESI RT Fender Tips Kit ~ Rear Brightsides ~ HMT Brake Light ~ Tricplate rear running / Brake LED's ~ ESI Mud Flap Lights ~ LED Day Runners ~ Right Side Inlet Covers ~ Street Magic Scuff Guards ~ IPS Key Cover ~ KewlMetal Kewlocks ~ Spyderpops Radiator Block Off Plate and Catalytic Converter Shield Set ~ Carbon Fiber Kit ~ Corbin Seat
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Originally Posted by SpydermanCT
I would also like to say thank you to Reggy. I purchased some lights from them and one of them burnt out. I contacted them and within days I had another set at my door. It's a pleasure to do business with a company that is all about customer service. A+++++ in my book !!!!
Best vendor I have dealt with, very knowledgeable and ethical guys,
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Active Member
I completely agree with every single post about Reggy. Without a doubt the absolute best vendor I have ever bought anything from. My story is a little different. Nothing I purchased was defective. It was my mechanical ability (or lack of) that caused my problem and Reggy replaced what I messed up and would not allow me to reimburse him. He sent me an email that is copied below: Chuck
"I just want to take care of my customers. I promised myself when I started this small venture of mine that I would give customers service like no other. I have many competition selling similar products and I've always believe people buy from people. Sometimes it's not all about the dollar we make but the friends we make and the people we get to know along the way is what makes me happy. I believe in doing the right things and treating people the way I would like to be treated. So that's my motto."
Take care now,
Reggy
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Very Active Member
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Registered Users
TricLed is the best customer service sponsor on this site! No one even comes close to Reggy in
Making the customer happy. I've bought a lot from sponsors on this site and all were good, but
TricLed is GRRRATE!!!
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Registered Users
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Very Active Member
Reggy for President!
This time last year, I'd not even heard of TricLED, but I was reading a post last fall about guys not being sure about whether the fender lights would be too bright or something. Reggy replied that he was so sure that his product would be fine, that he offered five sets to SpyderLovers who wanted to try them. I was one of the lucky ones, and now I have TricLED lights from stem to stern. Reggy has been not only incredibly generous, but really does read comments and improve his products when someone has a great idea. He's exactly the guy you want to see succeed, because you know he cares more about you and your satisfaction than he does about the bottom line, let alone getting everything the traffic will bear.
I thought I was buying a fascinating motorcycle when I bought my Spyder, but it turns out that it's just a ticket to associate with a truly great bunch of ryders and vendors. Reggy is among the best, but I've met (some in person) some really great folks who'd give their time and talent to anyone who asked. Thanks to all of you who continue to make the experience about way more than the machine.
Happy 2010 Orbital Blue Spyder RT-S Owner TricLED Vader Lightswith Blue Tunnel Lights Option, Aqua Glo-Ryders, TricLED Fender Lights, TricLED Invisible Brake/Running Lights, TricLED Trunk Light.
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Registered Users
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Very Active Member
I got to meet Reggy in Lamont's BBQ and Maggie Valley. I was a little upset he could not make it to Spyderfest since I wanted to see his products for sale. But after talking to him several times via email, I can certainly say that he's true to his product and customers even more. If you are not happy (or just ok with what he's sold you), he will make sure you are HAPPY with his products. Top class customer service, hardly found anyware!!!
He stands by his products and always there to help, that is worth every penny spent!! Great job!!
May all your encounters with the law begin with the words: "nice trike!".[/B]
2015 Can-Am Spyder F3-S SM-6 Can-am Red/Black SM-6 with 2010 Black RT-622 trailer (hitch in the works).
Previously owned:
2010 Can-Am Spyder RT SM-5
2011 Can-Am Spyder RS-S SM-5
2013 Can-Am Spyder RT-S SM-5
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Registered Users
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Invalid Emails
Totally agree
Totally agree Reggie is a GREAT vendor. Because of his service my dealer now buys from him for their Spyder customers. Reggie is one of many great vendors here on Spyderlovers.com....my personal experience is they all have high customer service.
TricLeds; Sealfloors, BakerBuilt Air Wings; ESIC; Corbin; Bajaron.... heck just read my mods I have never had a complaint about any of the vendors. Sure some of the products had hiccups but when I notified vendor they immediately fixed the problem and kept a satisfied customer..ME..
My Motto Is:
Live my life in such a way that when my feet hit the floor in the morning...Satan shudders & says "Oh, crap, SHE'S awake!"
Red Stallion: 2016 F3t SE6 (from Pitbull PowerSports/ Springfield, MO)
White Knight: 2014 RTS SE6 and matching 622 trailer (from Pitbull
PowerSports/ Springfield, MO)
Ms Spydee: 2010 RT SE5
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Registered Users
Agreed, amazing customer service!
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TricLED LED,s and Reggy
I also have dealt with TricLed and Reggie and I can also attest to his GREAT service and quality products! I hand out his business cards all the time when people ask me about my TricFenderz. (I need to have him send me some more)
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Very Active Member
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