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Very Active Member
TricLED Customer Service
I just want to give a shout out for the TricLED guys. This is one class operation when it comes to taking care of the customer. I ordered some lighting for the Spyder and one of the kits did not perform as it was supposed to. Reggy and I swapped some emails and we rewired the kit but it still was not performing as it should. Reggy went to work on a Sunday, put together a system we discussed and put it on their Spyder to test that it functions as it should. He then boxed it up and shipped it to me first thing this morning. I have already received my tracking info and can't wait to get this installed on the Spyder. Reggy went above and beyond what I expected of him I and I am certain he is sincere and would do the same to satisfy any one of his customers. I already have plans for more of his products and want to recommend TricLED to all of you.
Thanks Reggy
Very Happy Spyder Guy
The 2015 F3 has over 46,000 miles
Have Spyder...Will Travel
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Reggy really takes care of his customers for sure!
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Very Active Member
I would also like to say thank you to Reggy. I purchased some lights from them and one of them burnt out. I contacted them and within days I had another set at my door. It's a pleasure to do business with a company that is all about customer service. A+++++ in my book !!!!
SpydermanCT
2010 RT-S SE5 Timeless Black PE # 794 ~ RT-622 Trailer ~ Can-Am Garmin 665 GPS ~ Elka Front Shocks ~ ESI Brightsides with Rips Kit ~ ESI RT Fender Tips Kit ~ Rear Brightsides ~ HMT Brake Light ~ Tricplate rear running / Brake LED's ~ ESI Mud Flap Lights ~ LED Day Runners ~ Right Side Inlet Covers ~ Street Magic Scuff Guards ~ IPS Key Cover ~ KewlMetal Kewlocks ~ Spyderpops Radiator Block Off Plate and Catalytic Converter Shield Set ~ Carbon Fiber Kit ~ Corbin Seat
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Originally Posted by SpydermanCT
I would also like to say thank you to Reggy. I purchased some lights from them and one of them burnt out. I contacted them and within days I had another set at my door. It's a pleasure to do business with a company that is all about customer service. A+++++ in my book !!!!
Best vendor I have dealt with, very knowledgeable and ethical guys,
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I completely agree with every single post about Reggy. Without a doubt the absolute best vendor I have ever bought anything from. My story is a little different. Nothing I purchased was defective. It was my mechanical ability (or lack of) that caused my problem and Reggy replaced what I messed up and would not allow me to reimburse him. He sent me an email that is copied below: Chuck
"I just want to take care of my customers. I promised myself when I started this small venture of mine that I would give customers service like no other. I have many competition selling similar products and I've always believe people buy from people. Sometimes it's not all about the dollar we make but the friends we make and the people we get to know along the way is what makes me happy. I believe in doing the right things and treating people the way I would like to be treated. So that's my motto."
Take care now,
Reggy
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Very Active Member
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TricLed is the best customer service sponsor on this site! No one even comes close to Reggy in
Making the customer happy. I've bought a lot from sponsors on this site and all were good, but
TricLed is GRRRATE!!!
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Reggy for President!
This time last year, I'd not even heard of TricLED, but I was reading a post last fall about guys not being sure about whether the fender lights would be too bright or something. Reggy replied that he was so sure that his product would be fine, that he offered five sets to SpyderLovers who wanted to try them. I was one of the lucky ones, and now I have TricLED lights from stem to stern. Reggy has been not only incredibly generous, but really does read comments and improve his products when someone has a great idea. He's exactly the guy you want to see succeed, because you know he cares more about you and your satisfaction than he does about the bottom line, let alone getting everything the traffic will bear.
I thought I was buying a fascinating motorcycle when I bought my Spyder, but it turns out that it's just a ticket to associate with a truly great bunch of ryders and vendors. Reggy is among the best, but I've met (some in person) some really great folks who'd give their time and talent to anyone who asked. Thanks to all of you who continue to make the experience about way more than the machine.
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Totally agree
Totally agree Reggie is a GREAT vendor. Because of his service my dealer now buys from him for their Spyder customers. Reggie is one of many great vendors here on Spyderlovers.com....my personal experience is they all have high customer service.
TricLeds; Sealfloors, BakerBuilt Air Wings; ESIC; Corbin; Bajaron.... heck just read my mods I have never had a complaint about any of the vendors. Sure some of the products had hiccups but when I notified vendor they immediately fixed the problem and kept a satisfied customer..ME..
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Agreed, amazing customer service!
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TricLED LED,s and Reggy
I also have dealt with TricLed and Reggie and I can also attest to his GREAT service and quality products! I hand out his business cards all the time when people ask me about my TricFenderz. (I need to have him send me some more)
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