Finally Received My Welcome Package

[spyderspyke]

Bought myabout 6 weeks ago and got my package yesterday.

[SpydeRider2010]

this seems to be an area that needs work, with BRP/Can Am.

a welcome packet is only sent to the first registered owner. and if you purchased a DEMO...?; you are the SECOND owner, according to BRP/Can Am.

after FIVE months, I called to check on mine, and was informed of this policy. I blew a fuse! I wasn't nasty to Dameon (Cust. Svc. ); but I told him this was a POOR PR policy and needed tobe adjusted accordingly.

a week later I received a call from another Cust. Svc. rep; who informed me my packet was in the mail. it arrived the day before Maggie Valley kicked off; which prevented me from being able to register, since I was not an owner.

so if you bought a demo... make the call and voice your concern about a needed policy change; and better processing time. it might be something that can be resolved if enough owners inform BRP/Can Am.

[Yol Bolsun]

Many off us registered with our VINs


Sent from my iPhone using Tapatalk

[oceanbreeze851]

I got mine today via UPS. Bought 4/04/11.

[Badazzspydee]

Signed papers and wrote the big check for the "Pearl" on 4/15//2011 and received my package today (6/23/2011) via UPS.

[Questions]

TOOK ONE MONTH

[Idaspud]

OK, an update, I received my welcome package today jJune24, 2011 way cool!

[mowin]

Just picked up my spyder 2 weeks ago. Didnt even know there was a welcome package. Looking forward to getting it.

[gypsie]

bought the RT 4-12-11
received the packet 6-23-11

maybe they ship them out quarterly........instead of monthly. might explain why some take longer than others.

[TLesky]

this seems to be an area that needs work, with BRP/Can Am.

a welcome packet is only sent to the first registered owner. and if you purchased a DEMO...?; you are the SECOND owner, according to BRP/Can Am.

after FIVE months, I called to check on mine, and was informed of this policy. I blew a fuse! I wasn't nasty to Dameon (Cust. Svc. ); but I told him this was a POOR PR policy and needed tobe adjusted accordingly.

a week later I received a call from another Cust. Svc. rep; who informed me my packet was in the mail. it arrived the day before Maggie Valley kicked off; which prevented me from being able to register, since I was not an owner.

so if you bought a demo... make the call and voice your concern about a needed policy change; and better processing time. it might be something that can be resolved if enough owners inform BRP/Can Am.

Good info to have. Guess I got a call to make Monday.

[GeoffCee]

I assume this is for new purchases ? Those of us that buy used don't get neat stuff like that

I bought new on 1st March and didn't get a pin or a patch, just a quantity of vouchers which I'm supposed to use to persuade my fellow-Europeans to buy a Spyder. For every customer handing in one of my vouchers BRP will give me 250 Euro's. Like hell I'll be pestering folks on which steed they should ride, the vouchers got thrown out with the garbage. BRP are treating Spyder sales like a soap powder promo. They should smarten up their act over here, a guy's wheels are a personal thing as well as a big investment.

[RMROCK]

I got my RT Limited April 18 and got my welcome package on June 20.
I was looking in the Can-Am Spyder book on page 41. There is a front cargo light that comes standard on RT Limited models, but I did not get the light with my . I called the dealer and he did not know of a light and told me that it would have come with the bike from the shop, and he would look in to this. Did any one else get the front cargo light with their RT Limited?

[ronrico]

My package showed up on 27 June. The business cards are neat.

[Spyder Couple]

Paid for the 2011 Oribital blue Spyder rts May 7th
Picked up May 14th
Still nothing from BRP but we did get 2 Thank you Cards from our dealer

[che57vy]

I got mine after two months bike is wrong color with my name on it Along with a bunch of vouchers that I am supposed to do a sales pitch for them, in the garbage they went.