How would you rate your Spyder Dealer?

[PaladinLV]

Las Vegas, NV
Sales 10
Service 8
Henderson, NV
Service 9

[R FUN]

We have two dealers in Saskatchewan Canada. The one in Regina I would give them a 1– for interest in sales and service. The one in Saskatoon I have not dealt with but heard they are good. I have dealt with the dealer in Portage La Praire Manitoba and they were very helpful in service.
Roger Smith

[Bfromla]

To the moderators of this site. We need to comply a list of dealers by location and there ratings. This would help members to fine a good dealer in the future.

Not a mod, but a list I’ve collected hopefully helpful:

👍👎 dealers quick list of comments stated as of 2016

👎Marine World Wichita KS: tech used wrong tool for alignment marked & scratched both tierods.

👎Fun bike center Mesa AZ:
👍Veys powersports
El Cajon AZ: By same person with tire problem.

👎 Lexington Motorsports KY: apparently has a only 1 key standard for new Spyders
👍 Maximum Power Sports, Peru Indiana
Several good report of customer service.

👍Birds of prey Caldwell IA:
Towing assistance for someone with key/DESS problem

👍Rexburg Powersports in Idaho
Helped a person while on a trip with a brake issue allowing fun trip.

👍Sierra cycles Sierra Vista AZ:
Someone with damaged low tire got a helping hand, loner bike & repair wrk.
Also great reports from tombstone Ryde in

👎We ride power spots ,Mesa AZ: after making customer wait,
Actually told customer they could save $$ & time by sucking the oil out of dipstick &not changing filter rather, than a proper oil change⚠️ & made it sound like a standard practice

👍 Flamingo Motorsports of Palmer MA
Happy customer & few places in area that does laser alignment

👍 Motorsports inc
Hanover PA: somebody had multiple issues p-brake & windshield & were instructed how to move spyder by helpful dealer (communicated tie dow instructions to tow truck over phone)


👍 Ride Now Chandler AZ: someone glad with fast service.

👍RideNow in Chandler, AZ:
Someone that had previous bad experience with sales dept had a great report for the service dept

👍Arctic adventures Rosendale NY: Recommended by someone to another having dealer trust issues & another👍 from someone with multiple problems
& some distance away, was towed there, bike was then fixed & delivered.

👍No Limits Powersports Bartlesville, OK service dept was able to fix some unknown
electrical errors

👍 Texas Adventure Powersports
Richardson TX Good report for service tech Cory


👍Rivco had express delivery complications (not sure where fault was)& the refunded & made sure customer was satisfied

👎Maxium Powersports Merrillville, IN : service dept failure to communicate times of repair person left w/o bike & no information for a week.
👍by couple others that had great all around exp.

👍Edwards Motorsports in Council Bluffs Iowa. General good overall report sales & service.

👍Raisin River, Monroe, Michigan. happy service customer.

👍 Octane Outlet in Batavia,OH.
General approval recommendation from someone.

👍 Ryan Bortner of Motosports, Inc. Hanover PA. General help & squeeze in extra on Already tight schedule.

👍Baja Ron for service & parts all around
👍Spyderpops for service & parts all around
⚡️👍Lamonster all around


Corbin
👍good looking stuff
👎long wait on orders
👎multiple complaints of service when there is a question on paid for expensive parts.
👎for warranty issues when bought with dealer assistance


👍
Lou the guy who owns Pirate Motorsports on Center St in Riverside CA:
He has customers bringing their bikes from 150 miles away--just for an oil change (really)!
*Lou Gutowski 323 West LaCadena Dr, Suite 5. 951-757-9143*




👍Vey's Powersports in El Cajon in San Diego CA: reports of fast service & good price from someone had parts already.


👍CASWELL CYCLE Mora, MN: Group on tour had good reports for service dept

👍Eddie Chance aka WildTexasRanger with Little Loyd's Engine Repair in Palestine, Tx:
Eddie has a satellite garage in Shreveport, LA.


👎Mancuso's Houston TX: Bad service request , leave bike for a simple mirror repair, not, just fix & go

Person had hot gas tank & spewing gas,
👎pikes peak Motorsports Colo. springs, CO: was no help & dismissive of the problem

👍RPM Motorsports Littleton Littleton, CO: was helpful same bike


👍Elk Grove Powersports. North CA: general compliment of timely service wrk

👍 Pro Caliber PowerSports Bend, OR: person was out on trip had mishap with transmission & was towed & fixed quickly


👍Alcoa Good Times Knoxville, TN : report of fast service

👍GSS Powersports in East Haven, CT.: fast second opinion & repairs for a desperate owner looking for better dealer. Found & fixed number of problems in time for an event, previous dealer failed & may be source of some of the problems found.

👍ELK GROVE POWERSPORTS, CA:
Report for fast friendly service just in time for Nor Cal rally


Person had two dealers refused Warranty work at
👎Malcolm Smith motorsports &
👎Temecula Motorsports Riverside, Ca
then good help same issue @
👍Pirate Motorsports Riverside CA.


👍 Johnny K's in Warren, Ohio and especially in Lodi, Ohio. Great service, sales and alaround customer support.
👎 for one in Niles Oh person was ignored & when finally attended to the warranty item was rejected without even checking status. Only 6-7 months old, still had warranty

👎 to Hardings Park Cycle in Canton, Ohio. They try to charge for warranty work, believe unmolicious, they don't know what was covered, and it took them over three weeks to do a service


👎Temecula Motorsports (Southern CA. LA area) NO BRP Spyder Tech available was the response. wanted some basic service. ⚠️


👍Central Florida Power Sports, Kissimmee, FL. Happy customer reports yrs of good service

👍Klinger PowerSports,Walton, NY
Happy customer for years sales &service

👍Ollies out of Alexandria, MN General satisfied customer sales & service
(out of state customer)

👍Mission Motorsports. CA They have an excellent Spyder Tech

👍Whittier Fun Center. CA General happy customer sales & service

👎Temecula MotorSports CA geNeral report by someone on 3rd spyder
They just suck.

👍Southbay

👎👍jet world


👍 Maximum Power, Peru IN
Person had one fault the dealer found few more & repaired all in quick timeframe.


👎Motorsports in Riverside, CA
They refused to do warranty work on bike. They would Not let person talk to the Spyder Tech. They claimed since the LaMonster LED head lights and fog lights in, and also had a cig lighter connected to the aux user circut that it was Not a BRP approved install and therefore they would not help with the radio. That had issues before upgrades install.

__________________________

👎Pete's Motorcycles in Baltimore *
👍 J & J Powersports in Wilmington, DE **
Quality perople and quality service. Can't say enough good about Jim and CJ. If you are in need of service, routine or emergency, or just a consult, highy recommend this dealer (don't go to Pete's).
same person had poor service @ 1 & great service @ the other
----------------------------------
👍East Tennessee ATV in Elizabethton, TN
Person had great help while out on trip after home dealer failed & took extended time on an install. Even found a problem the home dealer could not.

----------------------------
👍Family Power Sports in Lubbock Tx , general help & happy customer with service dept


Hubbard powerSports Russellville AR
open on Mondays
_____________________________
👍Motosports Inc in Hanover PA general recommendation, some ppl would drive for me neighboring state rather than the closer dealer
👍Motomember in Leesburg General recommendation
👎ROUTE 3A MOTORS, INC. North Chelmsford, MA multiple fails on multiple returns for simple service work


👎Service Advisor@
Filers Powersports Macedon,NY
said spyder ONLY had rear brakes in email to customer!

[bigbadbrucie]

To the moderators of this site. We need to comply a list of dealers by location and there ratings. This would help members to fine a good dealer in the future.

My take on this.....sounds good, BUT, yeah there’s always a BUT.... this request is totally unrealistic. Each State has multiple dealers (in most instances). The units are produced in Canada. Each province deserves recognition. We have moderators in Australia, so we should include them. We have members as well as sponsors in Europe so we can’t ignore them as well as members in the U.K.....the list is endless. Good Idea, but Impractical!

[ARtraveler]

To the moderators of this site. We need to comply a list of dealers by location and there ratings. This would help members to fine a good dealer in the future.

Moderators cannot be involved in this type of list. Some may be sponsors, and a list compiled by moderators could become a legal issue if one of the dealers wanted to sue the site.

As members, you are welcome to post your opinions, but make sure they follow the site rules. In neon green at the top of the front page. Review if needed.

What I have posted concerning dealers is my personal experience and my personal opinoion. It is no way connected with the official SL site.

[2dogs]

Here in northern mexifornia we have two dealers. Of course, it depends on where you live in this state as to whether or not you claim your residence is in the northern or southern portion of the state. (Very politically divided state but we can't go there.)The dealership I used recently sold and the only employee that remained employed from the previous owner was the BRP certified tech.
Dealer/sales 50/50% (not familiar with their products)
Parts 90% (young adults trying to get a start in the work a day world)
Service 50/50% (previous service managers .1%, lied their a$$'s off to me several times)
Service tech 100+% (A+ mechanic very knowledgeable and helpful and trustworthy very lucky to have him close by)

[SpyderGoldwingOwner]

expensive

[Pirate]

��
Lou the guy who owns Pirate Motorsports on Center St in Riverside CA:
He has customers bringing their bikes from 150 miles away--just for an oil change (really)!
*Lou Gutowski 323 West LaCadena Dr, Suite 5. 951-757-9143*

I am having him install my swaybar, belt adjustment and possibly laser alignment. I will be traveling 105 miles (one way) for him to do the work rather than my nearest dealer who is 20 mi away.

[bhern]

Coyote Powersports - Boerne, TX (suburban San Antonio) -- a solid 10 of 10. Good sales experience, and Rocky (head mechanic) really knows his stuff -- which is good, because I sure don't. I did a bunch of upgrades at an event through SpyderPops, which was also super (anti-sway bar, lights, etc.), but all my warranty/maintenance I do at Coyote.

(Haven't been there in awhile -- between COVID, horrendous construction on I-10 near where they are, and a frantic year at work, I've gone a little long on this interval. Will be rectifying that this month.)

[Pooch]

Agree! Coyote Powersports and Rocky at Boerne, Texas are NUMBER ONE !!
and thankfully only 46 miles from me in Kerrville!
Even though the wretched, very long and drawn out road construction makes them difficult to access, their reputation continues to see them open and busy, busy.

[Tango]

Seminole Powersports in Sanford FL.. Sales 9 out of 10, high F+A.. Service, 12 out of 10. Great service, warranty or otherwise. I bought my Spyder there and the service dept. makes me feel appreciated!

Daytona Spyder dealer, now a Ride Now dealer. Great service. Sales? Can I give them a below zero? They deserve it. Said my trade was not worth much. Did me a favor by giving me a number $2500 less than Seminole Powersports!

Motorsports INC., Hanover PA.. Great all around dealer. You deal with the owner herself, Tammy. She is awesome!

Klingers, Walton, N.Y.. Very friendly. Lowest priced service I have ever seen!

Rusty Palmer in Honesdale PA.. Great sales, not trade in prices. Awesome service and staff.

Tom

[bikerchris1270]

Curious….. How would you rate your CanAm Spyder Dealer experience for overall sales, service and parts on a scale of 1-10 where 10 is outstanding?
Could you omit dealer name but include location.

Roscoe, Illinois - delivered new F3L with a dead battery, broken trunk micro switch , front fender light wire harnesses dragging on tires, not installed in pigtail holders.-rate 5/10
Johnson Creek, Wisconsin - Tried Charging me for procedure not done, alignment not properly done, center steer incorrect - 5/10

*** It’s nice to have the information available when looking to purchase a new toy, or to have your toy serviced.

[KenF]

I purchased my first Spyder at Paulson's, Lacey, WA in 2018 and my second one there also in 2020. Both were RT limited. I would rate them 10 in sales and service. Have not had to order parts, so can't rate them there.

[peatmoss]

I bought my 2020 F3L from Cowtown USA in Cuba, MO. Great people and great deals. I live about 4 1/2 hours from there. I use a local dealer, Big4Cycle in Evansville, IN for service. I've purchased an F3T from them before. They are also nice people. They struggle to get units in stock like everyone I guess. I tried to buy from them this go round but they didn't have anything in stock and found what I wanted at Cowtown. I would go back to Cowtown in a heartbeat They are great people.

[da002mo]

My dealer in Hudson Falls, NY I'd rate a 9. They were good to us when we bought our Spyder and Ryker and they're good about service. If you live in the area, I'd recommend them.

I'm in Connecticut looking for a good dealer/service place to buy and service a Spyder. Please tell me the name of the Hudson Falls NY dealer who was good to you.
Thanks

[OldAge]

I'm not Qickdraw but the dealer is:

https://progressivemotorsports.biz/

[pauly1]

Caswell Cycles, Mora, MN: Although they were 90 miles from us, they were head-and-shoulders above any of the dealers in the Minneapolis/St Paul metro area, well worth the drive. Not a large, flashy building. Good people and fair pricing. The owners and staff are also riders: they ride with their customers. You can't run a bad business (for 50 years under the same ownership) and ride with your customers. Disagreements and issues: I'm sure there were a few (I've been on both sides of the counter in the MC business). Rating and numbers get to be games. Without reservation, I recommend Caswell Cycles.

[Big F]

My dealer is 45 miles from me and VERY responsive. Unfortunately, we have 2 dealers in the local Omaha metro area and neither of them is customer oriented! It is really sad that BRP allows these substandard dealers to operate. If this is happening across the country we will never get the Spyder product to grow and flourish. the onus is on BRP.
tks
BIG F

[Big F]

add Olsen Outdoor Power in Atlantic, IA to the list of dealers that go above and beyond for sales and service..
tks
BIG F

[woods]

Antigo Yamaha in Antigo, north central Wi. Closest to me. Bought an 18 and 20 RTL's from them. 18 sat in shop for a month waiting for parts, not their fault. 20 lost the rear speakers and tech spent about an hour on it, even removing box and testing on another unit, was a defective, not blown, fuse. Was very hard to see what was wrong even in hand. No charge. Friendly enough place and has some great end of season gear sales. I give them a 9.

[Big Juice]

For my area, I use Spyderpops in Pearcy, AR. for regular services on our two Spyders' and am very well pleased with all their work.
For any "dealer" required work, I take our Spyders' to Hubbard Powersports in Russellville, AR., and am well pleased with their dealer work.

[grumpyoldretiredcop]

Michael's Powersports, Reno NV

Sales 10
Parts 7
Service - absolute zero. I'd rate them negative. They delivered the F3T to me with a literal and easily visible rat's nest after having found rodent damage to the wiring harness and repairing that. Total lack of attention to detail. It took a complaint escalated to corporate level to get the issue dealt with. The only reason I rate Sales high is that the salesman did his best to get it and several other issues dealt with.

I would never recommend them to anyone. I took my F3T to Sacramento for its first service just so they wouldn't get their hands on it again.

[packerfan]

I have purchased three Spyder from Donahue Super Sports in Wisconsin Rapids, WI. I also rely on them for all my service. Outstanding in both sales and service in my experience, so they rate a 10.

[gkamer]

Somehow, between the time I purchased my Spyder RT and when I received the license and registration from DOL, the state thinks I own an 2018 Can Am ATV. I even have the license plate, tab, registration and title to prove I own a vehicle that doesn’t exist. Spokane, WA. I'm still waiting on a part since OCT, but I don't blame the dealer for Can Am's troubles. 7/10

[Big F]

Hey Texas Al, that is a great idea.. Don't know if Lamonster (site moderator) would do that as he services Spyders also???
BIG F