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Active Member
It's not about the wait. It's the lack of communication to the dealer and then to us the consumer.
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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I agree with you ff73148 my dealer has no idea when my bike will be coming when I ask and they don't contact me unless I e-mail them which is once a month since January. It would be nice if they told me they had it and just waiting for parts but I get no info except no don't have it maybe next month.
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Originally Posted by ff73148
It's not about the wait. It's the lack of communication to the dealer and then to us the consumer.
Maybe it's just your dealer not communicating? My understanding is dealers have access to a list of what parts are needed for each machine and are given an estimated ship date for those parts. My dealer was given a date of June 22 for the parts on my RT, but called me immediately when the ship date updated to late May, and I was off riding on June 1. The dealer may just be saying "late July/early August" because they've been given a ship date of July 29 (or whatever). If pressed, I'm sure your dealer could give you the estimated shipping date, but that estimated date could pull forward or get pushed back.
'22 Spyder RT in Hyper Silver
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Active Member
Originally Posted by Azbronco
Maybe it's just your dealer not communicating? My understanding is dealers have access to a list of what parts are needed for each machine and are given an estimated ship date for those parts. My dealer was given a date of June 22 for the parts on my RT, but called me immediately when the ship date updated to late May, and I was off riding on June 1. The dealer may just be saying "late July/early August" because they've been given a ship date of July 29 (or whatever). If pressed, I'm sure your dealer could give you the estimated shipping date, but that estimated date could pull forward or get pushed back.
You are correct. That is when BRP ships the part. Prior to shipping the part the dealer is not updated.
Frank Ferrante
2022 Can Am Spyder RT Limited Deep Marsala Metallic Dark
2016 Moto Guzzi Eldorado
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