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  1. #1
    Active Member Triple B's Avatar
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    Default Hats off to CAN AM ACCESSORIES

    I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.
    Bruce


    2014 RTS-SE6
    Tri-Axis Handlebars
    Sena BT Dongle
    Sirius Radio
    Dash bar
    Show Chrome Trunk Rack


    "You know that a politician is lying if his lips are moving"

  2. #2
    Very Active Member DGoebel's Avatar
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    Oui, Il est bon!
    Safe Rides,
    David and Sharon Goebel
    Both Retired USAF Veterans
    2018 Anniversary Edition RT Limited
    Baja Ron ultimate swaybar. Vredestein tires, Baja Ron Front Shock Pre-load adjusters, Pedal Box, See my Spyder Garage
    IBA 70020

  3. #3
    Member
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    Default yes the greatest

    Quote Originally Posted by Triple B View Post
    I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.
    he"s the greatest i order the floor board for my f3s when he first made them he check and made new one because i have a manual speed .all hell Pierre

  4. #4
    Very Active Member Chupaca's Avatar
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    Default Agreed....

    he is dedicated to his customers and goes out of his way to keep them satisfied. He also searches or makes new products for us all the time...
    Gene and Ilana De Laney
    Mt. Helix, California

    ​2012 RS sm5
    2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black

  5. #5
    Very Active Member ARtraveler's Avatar
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    Default

    Customer service done well, brings on the accolades.

    Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)

    MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles

    IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
    2020 F3L , Magma Red

  6. #6
    Member
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    Default Who is Pierre?

    You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people?

    Mary

  7. #7
    Very Active Member
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    Default

    Quote Originally Posted by GeorgiaMary View Post
    You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people? Mary
    http://www.canamspyderaccessories.com/
    2014 RTL Platinum


  8. #8
    Active Member
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    I bought the floorboards for my RT Limited se5 looks great! Solid! and very comfortable

  9. #9
    Very Active Member Peteoz's Avatar
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    Harrington, Australia
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    Default

    Quote Originally Posted by GeorgiaMary View Post
    You mentioned Hopnel and Pierre and Can Am Accessories. I'm lost. Who are all these companies/people?

    Mary
    Pierre owns CanAm Accessories (not part of the Can Am company) and Hopnel is an accessories manufacturer whose products Pierre sells, Mary.

    Pete
    Harrington, Australia

    2021 RT Limited
    Setup for Tall & Big.... 200cm/6'7", 140kg/300lbs, 37"inleg.

    HeliBars Handlebars
    Brake rubber removed to lower pedal for easier long leg/Size 15 EEEEW boot access.
    Ikon (Aussie) shocks all round.
    Russell Daylong seat 2” taller than stock (in Sunbrella for Aussie heat & water resistance)
    Goodyear Duragrip 165/60 fronts (18psi) - provides extra 1/2” ground clearance.
    Kenda Kanine rear.
    2021 RT Limited , Brake pedal rubber removed for ease of accessing pedal with size 15 boots. Red

  10. #10
    Very Active Member pegasus1300's Avatar
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    You will find some of the vendors we deal with here on spyderlovers to be the friendliest,most customer oriented dealers anywhere. I have dealt with and talked to Pierre several times and he has always treated me well and supplied me with quality products.Glad things worked out so well for you.

    Happy TRAils/NSD
    Paul

    2012 RT L
    AMA 25 years Life Member
    TRA
    PGR
    Rhino Riders Plate #83
    Venturers #78
    TOI

    2012 Spyder RT L , Baja Ron Plugs and wires Lava Bronze

  11. #11
    Active Member Jarred's Avatar
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    Default New purchase question.

    Hi everyone.
    I recently purchased a new RT. Does Can Am send u any kind of “Welcome Kit” or anything like that? I haven’t received anything from them yet. I’m interested in getting a couple things from their store, but w my luck, I’d buy them today and tomorrow I’d get a “Welcome to Can Am 20% off” coupon in the mail.
    Thanks all.
    PS- I love this machine! So glad I didn’t wait another season to buy.
    2018 RT Limited , Metallic Champagne

  12. #12
    Very Active Member Deanna777's Avatar
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    Default

    Quote Originally Posted by Triple B View Post
    I ordered the trunk organizer for my 2014 RT-S, but inadvertantly ordered the wrong item. I thought that I was ordering the all metal organizer that Pierre makes, but wound up ordering the one from Hopnel. When I let Pierre know, he immediately telephoned me, and even though I had already installed the wrong one on my Spyder, he is shipping me the new one that I had thought I had ordered, and is only charging me the difference in cost even though I am keeping the wrong one also. Thank you Pierre, for your outstanding customer service.
    I agree, I bought from Pierre, (@ SpyderQuest 2 years ago) the
    stain steel grills : see pictures Spyder Grills RT 001.jpg
    & Spyder Grills RT 002.jpg


    Newest Spyder farkles 003.jpg side in front of driver feet.
    Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  13. #13
    Very Active Member pegasus1300's Avatar
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    Default

    Quote Originally Posted by Jarred View Post
    Hi everyone.
    I recently purchased a new RT. Does Can Am send u any kind of “Welcome Kit” or anything like that? I haven’t received anything from them yet. I’m interested in getting a couple things from their store, but w my luck, I’d buy them today and tomorrow I’d get a “Welcome to Can Am 20% off” coupon in the mail.
    Thanks all.
    PS- I love this machine! So glad I didn’t wait another season to buy.
    Go back and read post #9.There are 2 different entities here. Can Am(A division of the Bombardier Corp) the maker of your Spyder who may or may not send you a welcome kit but if they do it won't be good at entity #2 which is Can Am Spyder Accessories.Com which is owned by Pierre who is a great guy to deal with and makes some great accessories for your Spyder.
    Glad you like your machine. They really are a lot fun.

    Happy TRAils/NSD
    Paul

    2012 RT L
    AMA 25 years Life Member
    TRA
    PGR
    Rhino Riders Plate #83
    Venturers #78
    TOI

    2012 Spyder RT L , Baja Ron Plugs and wires Lava Bronze

  14. #14
    Active Member
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    Default

    Just curious about how long it takes for the order to arrive here in the State. I know it is not far, but there are two postal services involved....

    Willy
    When the going gets tough...Downshift..

  15. #15
    Very Active Member pegasus1300's Avatar
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    Default

    about the same time as from anywhere else.

    Happy TRAils/NSD
    Paul

    2012 RT L
    AMA 25 years Life Member
    TRA
    PGR
    Rhino Riders Plate #83
    Venturers #78
    TOI

    2012 Spyder RT L , Baja Ron Plugs and wires Lava Bronze

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