Thanks Thanks:  15
Likes Likes:  16
Results 1 to 12 of 12
  1. #1
    Active Member SpyderBears's Avatar
    Join Date
    May 2016
    Location
    Chesterfield, MA
    Posts
    54

    Default Nothing left to leak!

    Our Spyder had been parked in the garage since end of December when we were finally able to pick it up from our dealership after three months of them trying to find/fix our persistent oil leak. We all thought the leak was finally fixed after four attempts by three different dealerships.

    When the cover was removed last month, what did we find underneath?.................OMG!!.............a puddle of oil!! And it hadn't been driven all winter!! So, back to the dealership it went! (a 3 hour trip each way) We were thinking, WHEN WILL THIS END!?!?, and seriously considering trading the damn thing in!
    Our Dealership is Bob's SkiDoo in Easton, MA where the mechanics are experienced; masters trained in Valcourt, and the service manager was in touch with BRP every step of the way.

    To our delight and surprise, BRP agreed that everything possible to fix the leak had been tried and THEY WERE GOING TO REPLACE THE ENGINE!!
    Last year we were told that BRP would never replace the engine, so we couldn't believe it!
    In two weeks time, BRP sent Bob's the new engine, complete with transmission, alternator, coil, etc! We picked it up and took a 3 hour ryde first thing! Bone dry underneath! Nothing left to leak!!

    A huge shout out to Bob's SkiDoo in Easton, MA!! Worth the 6 hour round trip, but hopefully we won't be going down there again for a long time!
    Also a huge shout out to BRP for really coming thru for us and standing by their product and their customer!

    Looking forward to an awesome riding season this year!!
    Nate and Lori

    ​2015 RT Limited Intense Red Pearl

    ​BajaRon sway bar and links, BajaRon shock adjusters, SpyderPops Belt Guard, Nelson-Rigg half cover, Hopnel side bags and trunk liner bags, cargo nets, laser alignment, Custom Dynamics LED third brake light, TricLED front fender and saddlebag LED's, Driver's Backrest, BRP Trailer hitch and control module, 131 DB air horn from TricLED, "Shadow" trailer from Mini Trailer USA,

  2. #2
    Eponymous Member Bob Denman's Avatar
    Join Date
    Sep 2010
    Location
    Grahamsville, NY
    Posts
    88,768

    Default

    I'm sorry to hear that it had to come to this...

    But glad to hear that BRP stepped up to the plate quickly for you!
    If my Ass is in the saddle: my head is in the clouds!


    2010 RT A&C...............2014 RT-L...................2018 10th Year RT-L
    ............Gone; but not forgotten!!................... The Latest, and Best!

  3. #3
    Very Active Member SPYD3R's Avatar
    Join Date
    Apr 2011
    Location
    GREENVILLE, SC
    Posts
    3,127

    Default CONGRATZ

    WOW..... nice to hear of your success....
    you'll be able to enjoy the up-coming good weather (if winter ever goes away).....
    ride safely and enjoy....
    Dan P
    SPYD3R

  4. #4
    Very Active Member DGoebel's Avatar
    Join Date
    Oct 2016
    Location
    Faribault, MN
    Posts
    1,027

    Default Congrats on a your PATIENCE and PERSISTENCE

    PATIENCE and PERSISTENCE PAYS OFF! Kudo's to you as well for sticking with the issue, now, I wonder what happened with that old engine????
    Safe Rides, David and Sharon Goebel
    2013 RT Limited,
    Akrapovic Sport Silencer
    2014 right side grill and block-off plate
    Sena SM-10 w/ MC Dave cable and SMH-10's
    TricLED's Ultimate Safety Bundle Plus, Wide Vu Mirrors, Organizers,
    Multi Mount Dash Mount, Euro Horn,
    LED Head/Foglights

    PPA Widow 15 Wheels, Lamonster Wheel Balancers
    Squared Away
    Laser Aligned,
    Baja Ron's Bar and Links
    SC's HMT Tail/Turn light, BRP Plate frame and Swing Arm End Caps
    Magic Mirrors (Tether-free)
    IBA
    70020

  5. #5
    Active Member SpyderBears's Avatar
    Join Date
    May 2016
    Location
    Chesterfield, MA
    Posts
    54

    Default

    Quote Originally Posted by Bob Denman View Post
    I'm sorry to hear that it had to come to this...

    But glad to hear that BRP stepped up to the plate quickly for you!



    Thanks, Bob!
    Nate and Lori

    ​2015 RT Limited Intense Red Pearl

    ​BajaRon sway bar and links, BajaRon shock adjusters, SpyderPops Belt Guard, Nelson-Rigg half cover, Hopnel side bags and trunk liner bags, cargo nets, laser alignment, Custom Dynamics LED third brake light, TricLED front fender and saddlebag LED's, Driver's Backrest, BRP Trailer hitch and control module, 131 DB air horn from TricLED, "Shadow" trailer from Mini Trailer USA,

  6. #6
    Active Member BigGuy66's Avatar
    Join Date
    Aug 2016
    Location
    North Central Indiana - WInona Lake, IN
    Posts
    471

    Default It sure is nice to hear...

    ...about dealers who do care and take care... and that BRP did the right thing. It's these kinds of actions that will draw people to a company and to a dealer rather than drive them away. Nice report!!

    HI YO SILVER!!
    Ryde, eat, sleep.... repeat
    2010 RT SM5
    Added 12 volt outlet on dash
    Kuryakan Widow Pegs
    BRP trailer hitch
    While at Spyderfest 2017, added
    BajaRon Swaybar
    Spyderpops Lighted bumpskid
    TricLED Wide View mirrors


  7. #7
    Active Member SpyderBears's Avatar
    Join Date
    May 2016
    Location
    Chesterfield, MA
    Posts
    54

    Default

    Quote Originally Posted by DGoebel View Post
    PATIENCE and PERSISTENCE PAYS OFF! Kudo's to you as well for sticking with the issue, now, I wonder what happened with that old engine????

    The old engine is being sent back to BRP. Hopefully they'll disect it to figure out where the problem was, probably a cracked or porous block, but we'll never know. Sorry these images are sideways, couldn't figure out how to turn them....

    LBTZa76JSUm7xJd4uafmLg.jpgx4R8pe1NTbao9hqciITLdA.jpg
    Nate and Lori

    ​2015 RT Limited Intense Red Pearl

    ​BajaRon sway bar and links, BajaRon shock adjusters, SpyderPops Belt Guard, Nelson-Rigg half cover, Hopnel side bags and trunk liner bags, cargo nets, laser alignment, Custom Dynamics LED third brake light, TricLED front fender and saddlebag LED's, Driver's Backrest, BRP Trailer hitch and control module, 131 DB air horn from TricLED, "Shadow" trailer from Mini Trailer USA,

  8. #8
    Very Active Member Chupaca's Avatar
    Join Date
    Oct 2012
    Location
    San Diego, CA.
    Posts
    28,182

    Default Thanks .....

    Thanks for sharing.. sorry it happened and it took so long to get it fix. Do hope they re-search that engine and find the cause..because it was not really fixed, the leak that is. Glad you found the right folks to get this resolved for you and BRP finally saw all was done that could be done. Just in time to...
    Gene and Ilana De Laney
    Mt. Helix, California



    ​2012 RS sm5


  9. #9
    Very Active Member Fatcycledaddy's Avatar
    Join Date
    Jul 2015
    Location
    Dorr, michigan
    Posts
    889

    Default

    Thank you for the follow up thread telling us that BRP and a dealer did you right.
    We have lots of people who jump on and complain, but few who follow up and let us know when its a good results.
    2015 RTL


  10. #10
    Consumer Advocate akspyderman's Avatar
    Join Date
    Feb 2010
    Location
    Chugiak, Alaska
    Posts
    30,946

    Default

    Thanks for the follow up. Its good to hear that both the dealer and BRP stepped up here.

    Many times there is a complaint and then...nothing.

    Currently Owned: 2011 RT A&C SE5 (magnesium), 2014 RTS-SE6 (yellow), 2015 Vulcan 900 LTD

    Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) Pictures of 2008 and 2009 Spyders are in Alaska Albums 2009 and 2010.
    5 Spyders, 9 years, 139,000 miles, 5 Spyder miles per post.


  11. #11
    Active Member
    Join Date
    Sep 2017
    Location
    Indiana
    Posts
    377

    Default Good News

    GOOD POST and Very GOOD NEWS.
    2016 RT LIMITED, YES, color 'BLUE'

  12. #12
    Active Member SpyderNeil's Avatar
    Join Date
    Jul 2015
    Location
    Kamloops B C
    Posts
    160

    Default

    There have been some Very rare reports of porous engine cases, could be the reason in your case. Really happy that BRP has done the honest and honorable thing and replaced the engine!
    Neil
    2016 RTE6 Black - Comfort Seat / BRP Backrest / Nuvi 58 LM / Polaris Spring Spacers / C C Trunk Rack
    2017 F3-T SE6 White / BRP Backrest / Polaris Spring Spacers / CALSCI 22" Shield

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •