Unable to connect Schuberth Bluetooth helmet to 2018 Spyder

[macbates]

I have a Schuberth C3 helmet with the SRC-System bluetooth, and am unable to connect to my 2018 CanAm RTL. The helmet is able to connect to another Schuberth C3 helmet, an iPhone, a Garmin GPS (on another motorcycle), and even a laptop computer. but every time I try to connect to the CanAm, the CanAm Bluetooth function (add helmet) times out. I’ve tried two helmets with the same result, so it’s not a bad helmet. I’ve also tried connecting to the CanAm as both rider and passenger, but neither works.


Has anyone been able to connect a Schuberth C3 SRC-System helmet to a CanAm (specifically, the 2018 model that has built-in Bluetooth)? Given that the Schuberth connects to just about every other device, the CanAm is the prime suspect, but that's going to be a tough road to go down.

- Ken

[Tazzel]

Bluetooth can be tricky. Not all Bluetooth devices are compatible.

[macbates]

I agree, hence my question. Rephrasing a bit, does anyone know if the Schuberth C3 SRC-System Bluetooth is compatible with the 2018 RTL Bluetooth?

You can always tell the pioneers by the arrows in their back...

- Ken

[lewisalice]

reset your bluetooth device I had a similar problem that fixed it.

[macbates]

reset your bluetooth device I had a similar problem that fixed it.

I tried that, but it still can't connect. Got to be either the older SRC (Cardo) or the Spyder Bluetooth firmware that's the issue. Given the other software problems in the new dash my money is on a firmware issue in the Spyder, but I suspect that it won't be fixed any time soon.

Next time it snows and I'm stuck inside and can't ride I may try WireShark or PacketLogger to see if I can figure out who's at fault (yeah, right!).

- Ken

[Flamewinger]

Is the helmet already paired with you phone? If yes then unpair it and try pairing to bike.