-
Dealer says non-OEM rear tire will not work
I have a 2012 RS with about 14,400 miles on the tires. It's time to replace the rear tire, so I purchased a 215/60R15 per recommendations found on spyderlovers.
I just received a call from the dealer, who said the tire won't work because "it will throw off all kinds of sensors," such as speed and traction control.
Really? Thoughts?
Last edited by RiverCity45; 11-25-2017 at 11:11 AM.
-
Originally Posted by RiverCity45
I have a 2012 RS with about 14,400 miles on the tires. It's time to replace the rear tire, so I purchased a 215/60R15 per recommendations found on spyderlovers. I just received a call from the dealer, who said the tire won't work because "it will throw off all kinds of sensors." Really? Thoughts?
He's just trying to cover his butt. The tire itself won't throw off the sensors, but the mounting and dis-mounting process could, if not done properly. Even then, the trouble lights are easily cleared. I replaced the rear tire with non-OEM on both my bikes recently with no problems.
2014 RTL Platinum
-
Very Active Member
I had no sensor issues with my 2012 RTL or 2016 F3L with 215/60/15 rear tires. So this is bunk.
2016 F3 Limited
2019 Ryker Rally
2014 Suzuki V Strom 650
2020 CSC TT 250
-
Really....😲
That's a bunch of hogwash....you may have to go elsewhere to have it done. Mike (BLUEKNIGHT911) stated you have to put spacers on the rear fender on some tires to add clearance but they work fine. He used some PVC others used washers...
2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
-
Very Active Member
NON-KENDA
I'M ON MY 6th NON-KENDA (NON-OEM) REAR TIRE, AND I'VE YET TO HAVE AN ISSUE.....
Dan P
SPYD3R
Last edited by SPYD3R; 11-25-2017 at 11:25 AM.
-
SpyderLovers Sponsor
Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)
Only SLOW people have to leave on time...
-
Very Active Member
-
Very Active Member
WON'T FIT
-
SpyderLovers Sponsor
They could be lying. Or, they may simply be ignorant. But either way. Not a good showing for the dealership. They are supposed to be the 'Experts'.
You can run into this BS issue on a lot of subjects. Including oil, filters, suspension components, etc. Pretty much any service or aftermarket item is fair game to some dealerships.
Last edited by BajaRon; 11-25-2017 at 12:51 PM.
Shop Ph: 423-609-7588 (M-F, 8-5, Eastern Time)
Only SLOW people have to leave on time...
-
SpyderLovers Sponsor
Tell him " the dealer " to come and check out the Michelin tire on mine
been there for 8500 miles still looks near new.
Originally Posted by RiverCity45
I have a 2012 RS with about 14,400 miles on the tires. It's time to replace the rear tire, so I purchased a 215/60R15 per recommendations found on spyderlovers.
I just received a call from the dealer, who said the tire won't work because "it will throw off all kinds of sensors," such as speed and traction control.
Really? Thoughts?
-
In many instances the term "Dealer" is a misused word, however with good intentions. I'm guilty of it myself. Not saying its misused in this case, but just to use caution. Often times the dealers (owners) are referenced when actually it is an employee representing the owner, who is to blame. This happens all too often in many businesses. For whatever reason uninformed/unskilled/untrained salespersons, parts employees, service managers and mechanics will impart misinformation onto customers both knowingly and unknowingly. The short of the long is to trust but verify. Personal knowledge here; a young service manager recently promoted, who thinks he knows it all and sticks to his misinformation even when he's been proven incorrect in black and white. On top of that, the certified BRP spyder tech confirmed the young service manage was incorrect. And the worst part of it is the service manager lacks the skill to convince the warrantee holder that a repair should be a covered item. It happens all too often.
-
Originally Posted by 2dogs
In many instances the term "Dealer" is a misused word, however with good intentions. I'm guilty of it myself. Not saying its misused in this case, but just to use caution. Often times the dealers (owners) are referenced when actually it is an employee representing the owner, who is to blame. This happens all too often in many businesses. For whatever reason uninformed/unskilled/untrained salespersons, parts employees, service managers and mechanics will impart misinformation onto customers both knowingly and unknowingly. The short of the long is to trust but verify. Personal knowledge here; a young service manager recently promoted, who thinks he knows it all and sticks to his misinformation even when he's been proven incorrect in black and white. On top of that, the certified BRP spyder tech confirmed the young service manage was incorrect. And the worst part of it is the service manager lacks the skill to convince the warrantee holder that a repair should be a covered item. It happens all too often.
Dealer/dealership/technician. What's the actual difference? It's all the same place and from whence I am receiving the information. I get that the owner isn't the one I'm speaking to, buy one of his/her representatives in the form of a service manager who got the information from the service technician. Does anyone actually mistakenly believe when the word dealer/dealership is used, one is speaking about the person who actually owns the company?
-
Very Active Member
Hi Ron,
Re: Not a good showing for the dealership.
Hey, BRP; are you listening?
I thought not,
Jerry Baumchen
PS) Last week I received an email from BRP that said they would respond within 24 hours. That was on the 18th. Hmmmmmmmmmm!
'I'll never forget what's her name.'
'Things are more like they are now than they ever have been before.' Dwight Eisenhower
2008 GS SE-5
-
Very Active Member
It appears that you have one of "those" dealers. Welcome to the club. Tell you anything to avoid your buying the tire of "your" choice.
I have given up fighting the system. There could be bigger battles ahead, so I don't want to burn any bridges.
However, I can ride two wheels again.
Currently Owned: 2019 F3 Limited, 2020 F3 Limited: SOLD BOTH LIMITEDS in October of 2023.
Previously : 2008 GS-SM5 (silver), 2009 RS-SE5 (red), 2010 RT-S Premier Editon #474 (black) 2011 RT A&C SE5 (magnesium) 2014 RTS-SE6 (yellow)
MY FINAL TALLY: 7 Spyders, 15 years, 205,500 miles
IT HAS BEEN A LONG, WONDERFUL, AND FUN RIDE.
-
Very Active Member
The "Moss-Magnuson Act" PROHIBITS dealers from REQUIRING consumers use specific propriety brand products. IE; a specific BRAND of oil, spark plug, tire, etc. Lots of dealers apparently are big into intimidation and probably encouraged by mother BRP but it is not a requirement that you use "their" tire to maintain warranty. Maybe BRP thinks they are exempt because they at a Canadian Company but I don't think they are. I would NEVER go back to using Kenda tires and NEVER recommend them to anyone. Especially when a much superior tire is half the price.
2005 Windveil Blue Premium Mustang Convertible
2008 Honda GL1800/California Sidecar Trike, SOLD
2014 Platinum Silver Satin Spyder RTL, SOLD
Semper Fi
-
Active Member
-
Very Active Member
I normally get through 2 or 3 rear tires a year, I've only had one Kenda on the rear, that was the one that came with the Spyder. Never had an issue with sensors etc. Every tire I've fitted has performed better than the Kenda for both grip and wear.
I do have a new Kenda sitting in my Garage but never bothered getting it fitted - I'll probably put it on if I ever trade in the RS. After all what goes around, comes around:-)
-
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|