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Very Active Member
 NEW BRP EMAIL ADDRESS?
I had sent an email to brp.care@brp.com this past weekend but have yet to receive a response. I had asked a question about whether my dealer had put on a new front sprocket backwards. I decided to call the BRP toll-free number. Of course they would not let me speak to a BRP technician and referred me back to the dealer. I will call them tomorrow when they open. I had mentioned that I had sent an email to BRP care but had not received a response. The lady informed me that BRP's email had changed and they were not answering the brp.care address anymore. The new email address that she gave me is: brp.service@brp.com. So I sent an email to the new address a few moments ago. If I do get a response I would wonder if and how BRP has notified the public of this new address. If this is a well kept secret, then why???
 2020 F3 Ltd
Spyderpops Bumpskid
Spyderpops Brake/Run/Turn Signal LED's
Lamonster Garage LED Fog Lights and Headlights
2013 ST-S retired 1/9/16 at 25,061 miles
2015 F3S sold at 77,565 miles.
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Very Active Member
"A Wise Man Once Said, I Should Ask My Wife."
2017 Champagne Metallic RT-S SE-6 Rivco Dual Flag Holders; Slingmods Highway Pegs; (Hate Them) Airhawk Seat Cushion; Show Chrome Black Touring Rack w/ Risers & Touring Windshield; RAM X Mount For TXTAG; TackForm Phone Mount; Lidlox; Magic Mirror Mounts; Guardian Bells; WOLO "Bad Boy" Air Horn; Dual USB Power Outlet With Voltmeter; 12V outlet for misc. stuff; Spyderpops Full View Mirror Turn Signals; Large Brake Pedal; Kott Grilles; Large Mud Flap; BajaRon 3 Piece Sway Bar, Last But Not Least, Kuhmo Rear Rire, Vedrestien Fronts.
2017 RT-S , Brake pedal extender is twice the size of the stock pedal. Champagne Metallic
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Does this mean that BRP has shut down BRP Cares, and they will not be posting important information for the Spyder World here any longer??????
2021 Marsala Red Metallic RT Limited
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Very Active Member
I don't know if they will be posting here anymore but it sounded to me like they wouldn't be answering any more emails addressed to brp.care.
2020 F3 Ltd
Spyderpops Bumpskid
Spyderpops Brake/Run/Turn Signal LED's
Lamonster Garage LED Fog Lights and Headlights
2013 ST-S retired 1/9/16 at 25,061 miles
2015 F3S sold at 77,565 miles.
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Very Active Member
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Very Active Member
Interesting....🤔
Guess we wait to see if they answer you on the service email or tell folks about the change if they made it...
Gene and Ilana De Laney
Mt. Helix, California
2012 RS sm5
2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black
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Very Active Member
THX
THX JOHN.....
I'M QUICKLY LOOSING FAITH WITH BRP....... 
is this any way to run a business...?
Dan P
SPYD3R
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Very Active Member
I have always said that BRP was as bad or worse than dealing with Harley. Maybe Harley has become their service model as well as their sales model. I hope not.
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Very Active Member
I just received an email from BRP Care regarding the email address that I was told was BRP.service. The BRP.service address is the phone customer service email. So I wanted to set the record straight.
2020 F3 Ltd
Spyderpops Bumpskid
Spyderpops Brake/Run/Turn Signal LED's
Lamonster Garage LED Fog Lights and Headlights
2013 ST-S retired 1/9/16 at 25,061 miles
2015 F3S sold at 77,565 miles.
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Very Active Member
Must have been from the same person who said F3 drive pulleys will fit only one way. 
The best substitute for brains & knowledge is....................silence.
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