Spyderquest

[Charlottes Web]

11 days until Spyderquest
Christine

[ARtraveler]

Annnnnnnnnnnnnnnnnnnnnnnnnnd theirrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr offfffffffffffffffffffffffffffff.

[Deanna777]

Count down begins!



WOHOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!


Adrien(vtrider) and I are looking forward to seeing/and catching up with new/old spyder riders.

Deanna & Adrien

[Charlottes Web]

9 days Spyderquest

[oldguyinTX]

Wah! We're not going this year. Had a family week at the beach in Delaware instead. Hopefully, next year.

[Deanna777]

Wah! We're not going this year. Had a family week at the beach in Delaware instead. Hopefully, next year.

Dwight, sorry to hear that you/and Val wont be able to attend this year, I hope to see you/Val next year @ SQ.


I am sure someone will post pictures of this years SQ.

Deanna

[Deanna777]

Bump

Deanna

[ThreeWheels]

Until after SpyderQuest.

[rnet]

Yes, the weather is improving.

[Deanna777]

Yes, the weather is improving.

Hey, someone should a sunshine dance!!!

​Deanna

[rhinozxq]

Unfortunately Donna and I won't be able to make it this year. I had back surgery on July 11th and Donna is having back surgery on September 5th. Hope everyone has a great time and that the weather cooperates. Be safe and we'll see everyone there next year.

Rick and Donna

[Charlottes Web]

Unfortunately Donna and I won't be able to make it this year. I had back surgery on July 11th and Donna is having back surgery on September 5th. Hope everyone has a great time and that the weather cooperates. Be safe and we'll see everyone there next year.

Rick and Donna

Sorry to here you guys aren't coming. Going to miss you.
Christine

[rhinozxq]

Going to miss you too. Canada was fun.

Rick & Donna

[rnet]

Headed North in about 45 minutes, everyone have a save trip and see you there.

[Deanna777]

Everyone have a safe trip to SQ.

Adrien(vtrider) & I are looking forward to seeing everyone there.

Deanna & Adrien( vtrider)

[Road-Kill]

Unfortunately I had to cancel my hotel reservations today at GEL due to a family medical emergency. My family is old and getting older and thinning out by the day. I filed a complaint with GEL as they demand a 7 day cancellation to get my deposit back ($128.00). I also emailed SpyderQuest in an effort to get back my $95.00 I gave them for their festivities. I don't know SpyderQuests level of customer service so I'll keep everyone posted. Regardless, family comes before festivities.

[ThreeWheels]

Unfortunately I had to cancel my hotel reservations today at GEL due to a family medical emergency. My family is old and getting older and thinning out by the day. I filed a complaint with GEL as they demand a 7 day cancellation to get my deposit back ($128.00). I also emailed SpyderQuest in an effort to get back my $95.00 I gave them for their festivities. I don't know SpyderQuests level of customer service so I'll keep everyone posted. Regardless, family comes before festivities.

I can't speak for GEL, but SpyderQuest customer service is topnotch

[Road-Kill]

I can't speak for GEL, but SpyderQuest customer service is topnotch

Thats what I'm thinking. GEL just back to me and is refunding 90% of my deposit. No word from SpyderQuest but I only emailed them a few hours ago. Thanks

[bscrive]

Cancelling at the last minute and you want a refund??? And...you were surprised that the GEL wouldn't give you a refund??? You didn't book the room through Expedia or something, you booked it direct. If you looked at their booking policy you would see that they require 7 days notice to cancel.

As for Spyderquest, the money has probably been allocated to the food and such, so I doubt they have anything left to refund you. This is not a money making venture for them. They don't have excess cash. Sorry, but I don't think you should get a refund this late in the game. Doesn't matter the reason. Just my opinion, though.

[bill pitman]

Thats what I'm thinking. GEL just back to me and is refunding 90% of my deposit. No word from SpyderQuest but I only emailed them a few hours ago. Thanks

Consider yourself lucky......
the confirmation that you got from GEL, when you registered, states:
cancel before 7 days of reservation, $25 fee
within 7 days, deposit subject to no refund....

So.... You made out!

[willey]

what are the dates for spyderquest?

[rnet]

Starting today 9/5/17-9/10/17

[ThreeWheels]

I'm on the way up.
Stopping at Arctic Adventures to get the oil changed.
WHO WASHED THEIR BIKE ?
There's a special place for people like you !😭

[Road-Kill]

Cancelling at the last minute and you want a refund??? And...you were surprised that the GEL wouldn't give you a refund??? You didn't book the room through Expedia or something, you booked it direct. If you looked at their booking policy you would see that they require 7 days notice to cancel.

As for Spyderquest, the money has probably been allocated to the food and such, so I doubt they have anything left to refund you. This is not a money making venture for them. They don't have excess cash. Sorry, but I don't think you should get a refund this late in the game. Doesn't matter the reason. Just my opinion, though.

You are correct but as a former business owner I can tell you the benefit from repeat/satisfied customers. Yes I cancelled but if I am ever to do business with them again I must feel comfortable. Likewise, if I am to talk with other people about my experience with something it better be good or that free advertising not only goes out the window it breaks the window. We are not talking big bucks here so if SpyderQuest does not issue a refund its ok but I will not preregister next year.

In short: If a company wishes to grow it needs positive customer satisfaction. It needs these satisfied customers to get other people to spend their money and this multiplies fast......or not. This is called "free advertising".......and boy does it work.

[classicvw]

You are correct but as a former business owner I can tell you the benefit from repeat/satisfied customers. Yes I cancelled but if I am ever to do business with them again I must feel comfortable. Likewise, if I am to talk with other people about my experience with something it better be good or that free advertising not only goes out the window it breaks the window. We are not talking big bucks here so if SpyderQuest does not issue a refund its ok but I will not preregister next year.

In short: If a company wishes to grow it needs positive customer satisfaction. It needs these satisfied customers to get other people to spend their money and this multiplies fast......or not. This is called "free advertising".......and boy does it work.

I'm sure they don't have the refund policy they have just to be mean to you or they're trying to screw people. They get "X" number of 'commitments' and they spend $$ accordingly to take care of the needs of those people. When those who 'committed' back out, don't you think it costs the organizers? It's really a simple concept to understand.

It sure sounds like you think you're entitled.